Ibis Styles Kuala Lumpur Fraser Business Park anmeldelser

Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your recent experience with us at Ibis Styles Kuala Lumpur Fraser Business Park.We’re pleased to hear that you enjoyed the room design and found our location conveniently accessible to the LRT. It's wonderful to know you appreciated the cleanliness and overall comfort of your stay.We also appreciate your honest feedback regarding the surrounding area and breakfast offerings. We understand your concern about the nearby mall being closed and the impact that may have on the walking environment. Please rest assured that guest safety is our top priority, and we continuously work to ensure a secure and pleasant experience for all. Your comments about breakfast variety are duly noted, and we will review our menu options to enhance future guest satisfaction.Thank you once again for your valuable insights. We hope to welcome you back for an even better stay next time.Warm regards,Guest Service Experience TeamIbis Styles Kuala Lumpur Fraser Business Park

Svar fra overnatningssted: Dear Amy Chia Hui,Thank you so much for your outstanding review and for taking the time to share your recent experience with us at Ibis Styles Kuala Lumpur Fraser Business Park.We're truly delighted to know that you enjoyed your stay and found our location convenient, especially with easy access to the Chan Sow Lin station. It's great to hear you were able to explore KLCC, TRX, Mid Valley, and Nu Sentral effortlessly via train, public transport accessibility is something we're proud to offer our guests.We're also glad you found our amenities, cleanliness, surroundings, and service all to your satisfaction. Your kind words mean a lot to our team, and we're pleased to know that breakfast met your expectations as well.We hope to welcome you back again soon for another pleasant and convenient stay in Kuala Lumpur.Warm regards,Guest Service Experience TeamIbis Styles Kuala Lumpur Fraser Business Park

Svar fra overnatningssted: Dear Heel,Thank you for sharing your detailed feedback! We're glad to hear that you enjoyed our location, cleanliness, and service. It's great to know that you would recommend us for a short stay.We sincerely apologize for the issue with the water pressure in the shower, and we will look into it to ensure a more comfortable experience for future guests. Your input is invaluable, and we appreciate your suggestions!We hope to welcome you back again soon!Best regards,Management Team

Svar fra overnatningssted: Dear Mohd,Thank you for sharing your experience with us. We're glad to hear that you found Ibis Styles Kuala Lumpur a comfortable and affordable choice during your stay. We strive to provide value and convenience to our guests, and it's great to know that our proximity to shops and public transport met your needs.We appreciate your feedback regarding the room amenities and services, and we will continue to work on improving our offerings to enhance the guest experience.We look forward to welcoming you again in the future.Warm regards,Hotel Management

Svar fra overnatningssted: Dear SSGan,Thank you for sharing your detailed feedback with us.We truly appreciate your loyalty and are sorry to hear that the breakfast experience during your recent stay did not meet your expectations or our usual standards. We understand how important this aspect is to you and regret that the variety and quality have declined.Please be assured that your comments have been shared with our Food & Beverage team for immediate review and improvement. We hope to restore the excellent breakfast experience you have come to expect from us.Thank you once again for your honest feedback. We look forward to welcoming you back and providing you with a much improved stay.Warm regards,Guest Service Experience Team,Ibis Styles Kuala Lumpur Fraser Business Park

Svar fra overnatningssted: Dear Simon,Thank you for taking the time to share your feedback regarding your stay with us.We sincerely apologize for the discomfort you experienced with your room, including the air conditioning and water leakage issues. This is certainly not the standard we aim to provide, and we will investigate these matters promptly to ensure they are resolved.We are also sorry to hear about your experience at the reception and with the breakfast selection. Your comments are important to us, and we will use them to improve both our service and dining options.Thank you for bringing these concerns to our attention. We hope to have the chance to provide you with a much better experience in the future.Warm regards,Guest Service Experience Team,Ibis Styles Kuala Lumpur Fraser Business Park

Svar fra overnatningssted: Dear Ms. Dionne,Thank you for sharing your feedback following your stay with us.We appreciate your honest comparison and are sorry to hear that our property did not fully meet your expectations compared to other Ibis locations. We are, however, glad that you found our proximity to Chan Sow Lin MRT convenient.Your feedback helps us identify areas for improvement, and we hope to have the opportunity to welcome you again for a more satisfying experience.Warm regards,Guest Service Experience Team,Ibis Styles Kuala Lumpur Fraser Business Park

Svar fra overnatningssted: Dear Devidd Bong,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We understand that the room lighting and breakfast selection did not meet your preferences, and we truly appreciate your comments. We are currently reviewing our breakfast offerings to better cater to our guests' tastes, including popular local dishes like nasi lemak. Your input is valuable to us, and we will work on improving these aspects for future stays. We hope to welcome you back soon and provide a more enjoyable experience.Best regards,KeshavFront Office Manager

Svar fra overnatningssted: Dear Dion Seng Jin,Thank you for sharing your detailed feedback. We appreciate your observations regarding our hotel’s location and the comfort of the rooms. While we acknowledge that our property is older, we strive to maintain a welcoming and comfortable environment for all our guests. We also value your comments on the local area and understand how the quiet surroundings may give a different impression. Your feedback helps us to continuously improve and provide a better experience. We hope to have the opportunity to welcome you again in the future. Thank you for choosing to stay with us.Kind Regards,KeshavFront Office Manager

Svar fra overnatningssted: Dear Ken Horne,Thank you for your feedback. We are glad to hear that your overall stay was satisfactory. We appreciate your suggestions regarding free parking and improvements to our breakfast offerings. Your comments are valuable, and we will take them into consideration as we work to enhance our services. We hope to have the opportunity to welcome you again and provide an even better experience in the future. Thank you for choosing our hotel.Kind RegardsKeshavFront Office Manager

Svar fra overnatningssted: Dear Guest,Thank you for your valuable feedback. We sincerely apologize for the inconvenience you experienced regarding the parking information during your stay. We strive to provide accurate and comprehensive details to all of our guests, and we regret that this was not the case in your instance.Please be assured that we will address this matter with our front desk team to ensure clearer communication moving forward.We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Should you have any further concerns, please do not hesitate to contact us.Kind regards,Guest Experience TeamIbis Styles Fraser Business Park

Svar fra overnatningssted: Dear Guest,Thank you for your feedback! We’re pleased to hear you found our hotel to be good value and appreciated the facilities, location, and service. We look forward to the opportunity of welcoming you back at the right price!Best regards,Hotel Admin

Svar fra overnatningssted: Dear Yap kwee lian,Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. It’s great to know that you found our location convenient, enjoyed the cleanliness of the hotel, and received excellent service from our friendly team.Your kind words mean a lot to us, and we will be sure to share your feedback with the entire team. We look forward to welcoming you back for another exceptional stay!Warm regards,Hotel Management