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Bekræftede anmeldelser
Placering9.4
Faciliteter8.7
Service9.0
Renlighed9.1
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Steve Chan 88
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Familie
2 anmeldelse
7.5/10
Slået op den 13. apr. 2025
Great location connected both iconic shopping areas. Link-bridge to Pavillion area and also to KLCC area. Within walking distance for both happening areas.
Oversæt
Svar fra overnatningssted: Dear Steve Chan 88,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Happycat2025
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Solorejsende
10 anmeldelse
10.0/10
Enestående
Slået op den 29. mar. 2025
The hotel is very clean and has a great location—you just need to cross the bridge to reach the pavilion. It also has a nice swimming pool surrounded by tall buildings. I’d love to go back one day if possible!
Oversæt
Svar fra overnatningssted: Dear Moon2025,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 25. mar. 2025
The single bed is smaller compared to the normal single bed in the other hotel. The hotel also feels a bit old. But since the location is good & the price is affordable i think it's still a good choice if you are going to Kuala lumpur.
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Chris TanYX
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 9. mar. 2025
Overall great experience staying in NOVOTEL. Walking distance to Pavillion Bukit Bintang. Great location. Breakfast was so so.
Oversæt
Svar fra overnatningssted: Dear Chris TanYX,Thank you for sharing your experience at Novotel Kuala Lumpur City Centre. We are delighted to hear that you had a great stay and enjoyed our convenient location within walking distance to Pavilion Kuala Lumpur.We appreciate your feedback on breakfast and will take it into consideration as we continuously strive to enhance our offerings. Your insights are valuable in helping us improve.We hope to welcome you back for an even better experience in the future.SincerelyAngelia KuGeneral Manager
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
64 anmeldelse
9.0/10
Fantastisk
Slået op den 9. mar. 2025
Hotel has been renovated and the lobby is still under renovation. Concierge was helpful and efficient. Front desk check in & out was smooth. Room is comfortable with new room design but the single bed is smaller than other hotels we stayed at. Overall a good stay and location excellent.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for sharing your experience at Novotel Kuala Lumpur City Centre. We are delighted to hear that you had a smooth check-in and check-out process and that our concierge team was helpful and efficient. It is also great to know that you found our newly designed rooms comfortable and enjoyed our excellent location.We appreciate your feedback regarding the size of the single bed and will certainly take it into consideration as we continuously work to enhance our guests' comfort. Our lobby renovation is progressing, and we look forward to unveiling a refreshed space soon to further elevate the guest experience.We hope to welcome you back for another enjoyable stay in the future.SincerelyAngelia KuGeneral Manager
Jim!
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Par
9 anmeldelse
10.0/10
Enestående
Slået op den 10. mar. 2025
Excellent Stay at Novotel Kuala Lumpur
I recently had the pleasure of staying at Novotel Kuala Lumpur, and I must say it was an amazing experience. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail.
Location & Accessibility
The hotel is strategically located in the heart of Kuala Lumpur, making it perfect for both business and leisure travelers. It’s close to major attractions like Pavilion KL, KL Tower, and Petronas Twin Towers, with easy access to public transportation.
Rooms & Comfort
The room was spacious, clean, and well-equipped with modern amenities. The bed was incredibly comfortable, and the city view from the window was stunning. The housekeeping team did an excellent job of keeping everything spotless throughout my stay.
Dining Experience
The breakfast buffet offered a wide variety of choices, including local Malaysian dishes and international favorites. The food was fresh and delicious, with plenty of healthy options available. The on-site restaurant also had a great ambiance for evening dining.
Facilities & Services
The gym, swimming pool, and business center were all well-maintained and convenient. The pool area provided a great place to relax after a long day. The Wi-Fi was fast and reliable, which was a big plus for both work and entertainment.
Service & Hospitality
The staff at Novotel truly went above and beyond to make my stay comfortable. From the concierge to the housekeeping team, everyone was friendly and eager to assist. Check-in and check-out were smooth and efficient.
Overall Experience
I highly recommend Novotel Kuala Lumpur for anyone looking for a comfortable, convenient, and top-quality hotel experience. Whether you’re traveling for business or leisure, this hotel offers great value for money with exceptional service.
⭐⭐⭐⭐⭐ 5/5 – Would definitely stay again!
Oversæt
Svar fra overnatningssted: Dear Jim!,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one and thrilled to know that you liked the location, the room you have stayed, the breakfast you had, and the facilities available as well as the services you received from our staff. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Rejs med venner
8 anmeldelse
8.0/10
Meget god
Slået op den 22. apr. 2025
Good location and easy access to public transport and malls. Near to Pavi KL. Good foods too.
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Jingyi
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Familie
4 anmeldelse
9.0/10
Fantastisk
Slået op den 4. maj 2025
Good location to twin tower and pavilion shopping mall
Oversæt
Svar fra overnatningssted: Dear Jingyi,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.SincerelyAngelia KuGeneral Manager
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2025
Everything with very good service n hygienic room environment
Oversæt
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Solorejsende
6 anmeldelse
8.5/10
Meget god
Slået op den 26. dec. 2024
Overall okay but the room is still not ready yet when arrive around 4.30pm.
Staffs are friendly and willing to help.
The hair dryers is a bit malfunction
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback about your recent stay at Novotel Kuala Lumpur City Centre. We are glad to hear that you found our staff friendly and helpful.We sincerely apologise for the delay in having your room ready upon arrival and for the inconvenience caused by the hairdryer. Please rest assured that we will address these matters with our team to prevent similar issues in the future.We hope to have the opportunity to welcome you back and provide you with a seamless experience next time.SincerelyAngelia KuGeneral Manager
tans17
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Solorejsende
6 anmeldelse
9.0/10
Fantastisk
Slået op den 19. dec. 2024
Very good location, right in the heart of city center. Near pavillion. Rooms are clean, staffs are helpful
Oversæt
Svar fra overnatningssted: Dear Tans17,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.SincerelyAngelia KuGeneral Manager
TheR’s
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Solorejsende
37 anmeldelse
10.0/10
Enestående
Slået op den 23. feb. 2025
Fantastic stay here at Novotel. Hotel is 2 minutes walking distance to Pavillion mall and you can shop and eat all you want. Will book here for my stay next time
Oversæt
Svar fra overnatningssted: Dear TheR's Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.SincerelyAngelia KuGeneral Manager
haiqalow
Deluxe-værelse med kingsize-seng
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 4. nov. 2024
Pleasant stay at over at Novotel, would definitely stay again.
Room was well furnished, clean, elegant looking. Everything was working as expected. Loved that every room also has filtered water, instead of having bottled water provided. Air conditioning was responsive tho a little loud, but not a huge deal for me. Soundproofing of the room was great, don’t hear any noise coming from neighbouring rooms, other than the people when they walk past the rooms, but pretty muted.
Service is great. From reception, to concierge, to housekeeping, to maintenance, to room service. Always smiling, greeting, offering assistance.
Gym and pool were always clean and well maintained. Lobby was also pleasant and always smelled nice, definitely adds to the experience.
Will definitely return!
Oversæt
Svar fra overnatningssted: Dear haiqalow,Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay with us at Novotel Kuala Lumpur City Centre. It is great to know that our room amenities, service, and facilities met your expectations. We truly appreciate your feedback on the air conditioning and soundproofing, and will look into these areas for further improvement. We're glad our team made a positive impact on your experience, and we can’t wait to welcome you back for another pleasant stay in the future.SincerelyAngelia KuGeneral Manager
Joey_1312
Juniorsuite
Overnattede i mar. 2025
Familie
12 anmeldelse
10.0/10
Enestående
Slået op den 4. maj 2025
My parents were impressed with the stay, the service were excellent, from concierge to check in and housekeeping were excellent!!!
And not to mentioned that the hotel breakfast was great too , location was great, calling for food delivery was not a problem too!!! Thanks Novotel my parents really enjoyed this trip!
Oversæt
Svar fra overnatningssted: Dear Joey_1312,We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.Sincerely,Angelia KuGeneral Manager
Ms Syam
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
9 anmeldelse
8.5/10
Meget god
Slået op den 1. dec. 2024
Nice hotel near Pavillion. Hope there will be covered walk way to the conx bridge.
Breakfast was nice too and the staff also friendly.
Will stay again when we go to KL next year.
Also will recommend friends and family members.
Oversæt
Svar fra overnatningssted: Dear Ms Syam, Thank you for your kind review. We are thrilled you enjoyed your stay at Novotel Kuala Lumpur City Centre, especially our convenient location, breakfast, and friendly staff. We look forward to welcoming you back next year and appreciate your recommendation to friends and family. SincerelyAngelia KuGeneral Manager