Low Zi Xiang
21. juli 2022
Having a high expectation but getting a hell like experience
1st thing to complement is to the service solution due to my late checkin request thumbs up for that, management is nice to provide solution and talk to.
Environment is nice based on the design and concept.
And for the guy helping manage for the plants friendly and nice to talk to
Now on the serious part:
The hygiene is definitely bad, theres blood stain on the pillow,
Towels is black and grey, hairs everywhere on the floor and the bed, bottle is not clean and replaced, all those proof and picture is posted below for reference.
Because of the nature environment its a plus btw, just 1 thing is mosquitoes its swarm not just couple of them they come in swarm ! Thumbs down for that
Due to management stated, check in only before 6 otherwise theres be no person at the lobby during night consider it for the location ill give a 3star for the safety theres a huge hole that allow 2person to climb in if they want .
I checked out directly on the 1st night even though i booked for 2 nights
I think this is all the thing i can say.
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