3, Persiaran Raja Chulan, Bukit Kewangan, Kuala Lumpur, 50200, MalaysiaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.3/5
Meget god
23 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.1
Service4.3
Renlighed4.3
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Alle anmeldelser(23)
Positive anmeldelser(22)
Anmeldelser med billeder/video(6)
Fantastiske værelser(6)
Venligt personale(5)
Negative anmeldelser(1)
Kah wei
Elegant Studio
Overnattede i jul. 2024
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. okt. 2024
It was a great trip in this apartment service,
Everything is clean. But the swimming pool super dirty.
Oversæt
Svar fra overnatningssted: Thank you for your feedback and for highlighting the cleanliness of our apartment service. We’re thrilled you enjoyed your stay with us!We apologize for the condition of the swimming pool. Although the pool maintenance is managed by the building’s management team, we take your concerns seriously and have already relayed this feedback to them to ensure improvements. We appreciate your input as it helps us maintain a high standard for our guests. We hope to welcome you back soon with an even better experience!
Gæstebruger
Standard-enkeltværelse
Overnattede i jul. 2024
Solorejsende
77 anmeldelse
4.2/5
Meget god
Slået op den 27. sep. 2024
Room is large but inadequately cleaned & somewhat worn, a lamp was broken and the iron totally unusable. Check-in was a bit chaotic, as front desk also service several other residences. Owner or manager was very friendly and helpful when contacted via text. Location is great, central yet quiet.
Oversæt
Svar fra overnatningssted: Thank you for your feedback and for taking the time to share your experience. We're glad to hear you found our location convenient and quiet, and that our staff was able to assist you in a friendly and helpful manner.However, we sincerely apologize for the shortcomings in cleanliness and maintenance. We take these concerns very seriously and are addressing them with our cleaning and maintenance teams to ensure they do not happen again. We'll also be replacing the lamp and the iron immediately.Regarding the check-in process, we are working closely with the building management to streamline the experience, ensuring it's smoother for all our guests in the future.We hope you'll give us another chance on your next visit, and we would be happy to offer you a better experience.
Rich527
Standard-enkeltværelse
Overnattede i maj 2024
Forretningsrejsende
13 anmeldelse
4.5/5
Fantastisk
Slået op den 18. jun. 2024
the room is clean, whole atmosphere is just nice. Cleanliness 8/10. There is a convenient store at lobby with bento, which is nice. Parking is fee just the space is a bit peak.
Oversæt
Svar fra overnatningssted: "Thank you for your kind words! We strive to provide the best accommodation experience, and we are glad you felt our dedication."
Gæstebruger
Deluxe-enkeltværelse
Overnattede i aug. 2024
Solorejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 6. nov. 2024
Nice stay clean in heart of kl
Oversæt
Svar fra overnatningssted: Thank you for your affirmation! Your encouragement is our driving force. We hope to provide you with even better service next time
Syida
Standard-enkeltværelse
Overnattede i maj 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 28. jun. 2024
Overall a great stay. I loved it
Oversæt
Svar fra overnatningssted: Thank you for your affirmation! Your encouragement is our driving force. We hope to provide you with even better service next time.
Andrei
Elegant Studio
Overnattede i dec. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 23. feb. 2025
It’s amazing
Oversæt
Svar fra overnatningssted: 感謝您的好評!我們會繼續努力,爭取讓每位客人都感到滿意
Riaz Tauqeer
Deluxe-enkeltværelse
Overnattede i jan. 2025
Forretningsrejsende
33 anmeldelse
3.2/5
Slået op den 26. feb. 2025
Price ok
Oversæt
Svar fra overnatningssted: 感謝您的入住和反饋!😊 很高興您對我們的價格感到滿意。我們一直致力於提供更舒適、更超值的住宿體驗,如果您有任何建議或期望改進的地方,歡迎與我們分享!您的反饋對我們來説非常重要,我們希望未來能為您帶來更加完美的入住體驗。✨🏡
Ray
Standard-enkeltværelse
Overnattede i maj 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 3. jun. 2024
Overalls 👍🏻
Oversæt
Svar fra overnatningssted: Your high praise is very much appreciated. We look forward to welcoming you back soon!
Gæstebruger
Elegant Studio
Overnattede i jul. 2024
Solorejsende
3 anmeldelse
4.5/5
Fantastisk
Slået op den 11. okt. 2024
Ok good
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We strive to provide the best accommodation experience, and we are glad you felt our dedication.
Grzegorz
Elegant Studio
Overnattede i feb. 2025
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. mar. 2025
Ogromny plus dla zarządzającego apartamentem, bardzo się o nas troszczył przez cały pobyt. Bardzo ładny apartament, znajdujący się w pięknym budynku
Oversæt
Svar fra overnatningssted: 非常感謝您的支持和鼓勵,我們會繼續為每位客人提供優質服務!
Svar fra overnatningssted: 尊敬的客人,非常感謝您花時間留下反饋。我們很抱歉得知您在入住期間遇到了一些問題,並對未能滿足您的期望深表歉意。關於您提到的房間清潔問題,我們對這一情況深感抱歉。我們始終重視清潔工作,並會立即與我們的清潔團隊溝通,和客房經理加緊查房的力度,確保每個房間的清潔度都符合我們的高標準。對於空調的問題,你反饋空調出現問題的時候,由於已經凌晨,我們的客服已經在第一時間在視頻中指導您如何正確使用和設定,您當時説沒問題了,奈何半夜又出現了問題,我們對此深表歉意,並在隔天安排了技術人員進行檢查,發現空調是可以正常使用的。關於入住和行李寄存費用的問題,在您預訂前,我們已經在預訂頁面和入住時明確告知所有相關訊息,您可以再到您的訂單頁再次確認。對於泳池的清潔問題,我們會立即聯繫管理團隊進行檢查和改進。至於您説的前台説11點必須退房不然會自動扣費,這肯定不是咱們家的操作哈,這點必須強調。咱們都肯定是12點退房的。我們的退房時間是按照酒店政策設定的,我們會努力確保所有訊息的一致性。至於您説的沒有瓶裝水,咱們房間內設有凈水機飲用水和杯子可以無限制使用哦,小賣部在前台後面就有呢,前台走去小賣部不到5秒鐘的時間呢~歡迎您在入住期間遇到問題可以隨時向我們的客服小哥哥小姐姐查詢。您以上提出來的有不足的我們會吸取教訓改進,但也不希望您帶着這麼多的誤會離開哦~希望未來有機會能再次為您服務,併為您帶來更滿意的體驗。祝您旅途愉快!