The Platinum Kuala Lumpur by Whitfield

i like gym and swimming pool. Excellent view from swimming pool. Room very big . Good for family

location wise are very good,KLCC just few mins walking,also MRT are just downstairs,check in and out are smooth,a lot of guest everyday The only thing is the pool are only open 10 to 10,I go out early and come back late,so doesn’t got much time to enjoy the infinity pool,and also the pool can’t see KLCC much,so if you are in it,choose tower 2 better,they are facing to the KLCC,refer to my photo

The experience is horrible. So horrible that even it's free, I'll be considering whether I'll be back to this place. 1. Check in service slow. It's not a hotel. More of Airbnb operated by a company. If I wanted Airbnb type, I would have booked in Airbnb website. 2. Lift is horribly slow and it takes at least 10mins each time. 3. The unit is dirty and full of ants. Toilet was used even before I stepped into the unit with urine in both toilet, not flushed. 4. One of the reason of booking this unit is the bath tub but obviously it is not properly cleaned with stains. 5. Towels smell bad and one is yellowish. 6. Provided water bottle but unfortunately it was opened and drank before. Yes. They placed a drank bottle on the table. I almost drank from that bottle as I thought it was opened by my partner and I am horrified that it is not 7. Sofa is broken. How is that a good condition to rent out? 8. Deposit RM500. EVEN HIGHER THAN THE HOTEL. This unit must be decorated by gold. I did message the helpline but all I get is "we will check and clean up". With this price, I would have gotten a better Airbnb or even a proper hotel. If I can ask for a refund, I would. Horrible experience.