Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara Luxury Suites By The Stay Hub anmeldelser

Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kuala Lumpur, 50480, MalaysiaVis hoteloplysninger
Arte Mont Kiara Luxury Suites By The Stay Hub
Arte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay Hub
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Gæsteanmeldelser

4/5
Meget god
79 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter3.9
Service3.8
Renlighed4.1
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Alle anmeldelser(79)
Positive anmeldelser(63)
Anmeldelser med billeder/video(33)
Fantastisk ophold!(20)
Fantastiske værelser(10)
Fantastisk beliggenhed(5)
Praktisk beliggenhed(5)
Negative anmeldelser(16)
Anonym bruger
Standard-enkeltværelse
Overnattede i dec. 2024
Par
16 anmeldelse
5.0/5
Enestående
Slået op den 19. jan. 2025
Clean, got wifi, easy to booking, the management do their job pro. The pool and the gym best of the best, but only 1 thing im not happy, the have no any drinking water, if no coffee or teh it ok but water habw to because it very important to everyone. Any i very happy with the service of the management
Oversæt
6/20
Gæstebruger
Standard-enkeltværelse
Overnattede i feb. 2025
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 9. mar. 2025
It was all ok just it felt kind of weird to be paying deposit into a personal account
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Gæstebruger
Standard-enkeltværelse
Overnattede i dec. 2024
Forretningsrejsende
1 anmeldelse
1.0/5
Slået op den 16. jan. 2025
the owner is very bad, no mercy, due to 1 cigarette nipple he did not refund the deposit, burned rm 200, this is the last book, this is the house !!
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Steven Tan 96
Premium 1-værelses lejlighed
Overnattede i dec. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 8. jan. 2025
Super spacious property, very clean and neat, i really love the big space there! Can go to the special outside space to have a nice view around. Just one down point is the parking lot is quite dark, the lights are very dim not well maintained. How can a high class condo have this problem For this price is really very goood as compared to all others!
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Low Kin Wai
Luxury Duplex Two Bedroom Apartment
Overnattede i nov. 2024
Familie
32 anmeldelse
2.5/5
Slået op den 22. dec. 2024
Booked 21st Dec a 2 bedrooms with 2 queen bed in October but received an email on 18th Dec to change to another 2 bedroom unit due to power outage but have failed to inform me that it only have 1 queen bed & 1 single bed. I expected the changes would be the same bedding arrangement. I have to let my boys sleep on the queen bed & my wife took the single bed. I end up in the 2 seater sofa. We are a family of 4 (incl a pair of 11 y.o twins). The TV was not working. The toilet door was unable to get it locked. The owner sent me a message in the middle of the night at 2.22am to remind me to checkout at 11am. My trip to KL shopping turned out to be a tiring, stressed with complaint from my family on such a bad accommodation experience. I suggest you should focus on the guest needs instead of commercially focus on stressing the guest to check in & check out on time in which I always doing. I hope to receive your reply within 3 days from today's date. Otherwise, I will write an official complaint to you and the consumer commission tribunal. I'm the guest Low Kin Wai.
Oversæt
Svar fra overnatningssted: Dear Mr. Low Kin Wai,Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience caused during your stay and appreciate your patience.Change of Unit and Bedding Arrangement: We deeply regret that the alternative unit provided did not meet the original bedding arrangement you had booked. It was never our intention to cause discomfort to you and your family. We should have communicated this difference clearly, and we will take immediate steps to improve our notification process.TV and Toilet Door Issues: We are sorry to hear that the TV was not working and the toilet door could not be locked. These issues should have been resolved before your arrival, and we will address this with our maintenance team to prevent such occurrences in the future.Late-Night Checkout Reminder: We sincerely apologize for the poorly timed message regarding checkout. It was not appropriate to disturb you at that hour, and we will review our communication procedures to ensure this does not happen again.Guest Needs vs. Policies: We understand your frustration and acknowledge that our focus should always be on the comfort and satisfaction of our guests. Your feedback is a valuable reminder for us to balance policy enforcement with genuine care for our guests.We take your concerns seriously and will be conducting a thorough review of this situation to ensure improvements. Please allow us to process a resolution within the next three days, as requested.Once again, we apologize for the stress and inconvenience caused during your stay. We value your feedback and will do our best to restore your trust.
Xiaokeaiii
Superior-værelse med 2 senge
Overnattede i okt. 2024
Forretningsrejsende
26 anmeldelse
4.5/5
Fantastisk
Slået op den 20. nov. 2024
Nice Airbnb in KL, their design and environment was so luxurious and so nice to take pictures at there.the room was clean and neat. Will stay here again when come to KL .. good experience
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Anonym bruger
Premium 1-værelses lejlighed
Overnattede i okt. 2024
Solorejsende
2 anmeldelse
3.7/5
Slået op den 2. dec. 2024
Overall good. One thing can improve which is prepare drinking water for guest.
Oversæt
Mugugu Kumar
Standard-enkeltværelse
Overnattede i jan. 2025
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 2. feb. 2025
Recommended for short stay
Oversæt
Amira Marzuki
Standard-enkeltværelse
Overnattede i aug. 2024
Rejs med venner
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. okt. 2024
Comfortable and aesthetically pleasing room, wonderful manager. Recommended! Cons: Long waiting time for lifts, and one of the lift cannot detect our card.
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Gæstebruger
Duplex 2-soveværelser og 1-stue Suite
Overnattede i okt. 2024
Familie
3 anmeldelse
3.2/5
Slået op den 14. nov. 2024
Overall consider ok. Just location not very convenient.
Oversæt
momkissy
Superior-værelse med 2 senge
Overnattede i jul. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 28. aug. 2024
It was amazing.. very recommended to staycation here. Thanks for your hospitality.. I will tell others later.
Oversæt
Anonym bruger
Superior-værelse med 2 senge
Overnattede i jul. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 19. aug. 2024
Everything was great with easy access. The room is small but beautiful, clean, and fully equipped with kitchen facilities. The specified parking space was spacious and on a high level, making it a bit challenging for the car to climb, but the parking lift is nearby, and the room is close as well, so it wasn’t much of an issue. Just be aware of the traffic at the lobby during peak check-in and check-out times. Overall, it was a wonderful stay. Thank you!
Oversæt
Mohd
Superior-værelse med 2 senge
Overnattede i jun. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 26. jul. 2024
I recently booked a stay at Arte Kont Kiara through Trip.com, and the experience was outstanding. The platform was incredibly user-friendly, with a clean interface that made it easy to find detailed information about the hotel. Pricing was transparent, with no hidden fees, and the total cost was clearly displayed upfront. The property descriptions were accurate and comprehensive, including high-quality photos and genuine guest reviews, which helped me make an informed decision.
Oversæt
Svar fra overnatningssted: Dear customer, we are very glad to receive your praise. It is also a pleasure for you to be satisfied with our customer service and reception. Your praise is our driving force. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Lim Alice
Duplex 2-soveværelser og 1-stue Suite
Overnattede i jun. 2024
Forretningsrejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 22. jul. 2024
Overall is great. 4 of us just nice. The distance is near to our convention center that we need to attend. Instructions given by owner is clear too. We will for sure will come back next year.
Oversæt
Svar fra overnatningssted: Dear customer Hello, I am glad to receive your praise and encouragement, and I am honored that you are satisfied with our location and facilities. Thank you for your trust and support, I believe your next Stay will have a better experience, The Stay Hub wish you a happy life, looking forward to your next visit.
Gæstebruger
Duplex 2-sengs værelse
Overnattede i aug. 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 7. nov. 2024
Good experience , environment and easy to access to the city.
Oversæt