Scarletz suites klcc by M suites

Scarletz suites klcc by M suites anmeldelser

Scarletz suites klcc by M suites

25, Jalan Yap Kwan Seng, Scarletz Suites @ KL City Centre | EXSIM, Kuala Lumpur, 50450, MalaysiaVis hoteloplysninger
Scarletz suites klcc by M suites
Scarletz suites klcc by M suitesScarletz suites klcc by M suitesScarletz suites klcc by M suites
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Gæsteanmeldelser

8.7/10
Meget god
57 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.7
Service8.7
Renlighed8.7
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Alle anmeldelser(57)
Positive anmeldelser(26)
Anmeldelser med billeder/video(12)
Fantastiske værelser(9)
Negative anmeldelser(4)
Anonym bruger
Deluxe-1-værelseslejlighed med kingsize-seng
Overnattede i dec. 2024
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 13. jan. 2025
in love with the room
Oversæt
AV888
Deluxe-juniorsuite
Overnattede i jul. 2024
Par
12 anmeldelse
7.0/10
Slået op den 7. aug. 2024
If you coming with car i don’t recommend this apartment, they charged as 100 rm for night. Better take 5 star hotel with free parking! Also every time waiting lift taking at least 10-15 min . One things is good here washing machine, can cook. View nothing interesting inly if you go to 47 floor to the pool, where a lot of people, can’t swim , only watch, but view is nice to city center. 停车费一个晚上100 以当地货币。最后定五星级酒店比这里会便宜！47楼有游泳池都是人很多没发游泳。
Oversæt
Svar fra overnatningssted: Dear valued guest We are really sorry for your disappointment therefore i would to clarify that our instructions for parking is very clear and we do We inform our guests before their arrival of the parking instructions. The instructions are :Kindly use the visitors parking please take a ticket. •Before exiting please validate your ticket at the consignee at the lobby to receive a flat fee of 5RM.Thank you for kind understanding
Gæstebruger
Executive 2-sengs Værelse
Overnattede i dec. 2024
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. feb. 2025
The services good. Need spend 30 minutes to wait lift when do the check out.
Oversæt
ZEE HAN
Superior-studiolejlighed
Overnattede i dec. 2023
Rejs med venner
2 anmeldelse
8.0/10
Meget god
Slået op den 16. jan. 2024
beside we found an unseal toothbrush, and no one remind us the heater switch , the rest was fine.
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We’re glad to hear that your overall experience was fine, but we sincerely apologize for the oversight regarding the unsealed toothbrush and the lack of information about the heater switch. Your comments are important to us, and we will address these issues with our team to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to welcome you back for a better experience!
JAS MINE Csw
Familie-studiolejlighed
Overnattede i apr. 2024
Familie
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. maj 2024
Good for family stay . Especially those with kids . Have fridge and can cook for own meal as well . Complete cookware and convenience . Really friendly use on it . Tks and happy to stay .
Oversæt
Svar fra overnatningssted: Dear,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
pxilmysfyt
Superior-studiolejlighed
Overnattede i okt. 2023
Par
9 anmeldelse
9.0/10
Fantastisk
Slået op den 16. dec. 2023
the room was super spacious, got 2 queen bed in this unit, the host was very responsible and will accommodate you if u have any enquiries or if u need anything.. the unit comes with cuckoo machine and also free Netflix account.. the view from the pool was superb.. however car park is not complimentary have to pay rm5 per entry and cleanliness can be improve especially under the bed hehe but overall im satisfied with my stay with m suites since the owner is super nice! definitely will repeat
Oversæt
Svar fra overnatningssted: We appreciate the time you took to share your positive experience with us. Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you once again
AnnaCKL
Deluxe-juniorsuite
Overnattede i apr. 2024
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 2. jun. 2024
The room was spacious and came really handy with washing machine with dryer.
Oversæt
Svar fra overnatningssted: Dear,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
AlexLow0304
Superior-studiolejlighed
Overnattede i feb. 2024
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 7. mar. 2024
New place for staycation, found it cozy and comfort. Will definitely come back for the stay, and enjoy the facilities
Oversæt
Svar fra overnatningssted: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
aleksandr
Superior-studiolejlighed
Overnattede i okt. 2023
Solorejsende
32 anmeldelse
9.0/10
Fantastisk
Slået op den 26. dec. 2023
New building. Chosd type B room.
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We’re glad to hear that you appreciated our new building. If you have any additional comments or suggestions, we’d love to hear them. We hope to welcome you back soon for another great stay!
N.P lia
Superior-studiolejlighed
Overnattede i jan. 2024
Familie
17 anmeldelse
10.0/10
Enestående
Slået op den 3. apr. 2024
Place is clean, spacious and strategic. But the lift is really slow.
Oversæt
Svar fra overnatningssted: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
Gæstebruger
Superior-studiolejlighed
Overnattede i jan. 2024
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 15. feb. 2024
OK OKOK
Oversæt
Svar fra overnatningssted: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
Myyyyyyyyyy
Et soveværelse suite høj etage
Overnattede i sep. 2024
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 1. dec. 2024
Loistava paikka ja sijainti yksin matkustavalle, ei moitteita ja mahtavat näkymät!!
Oversæt
Svar fra overnatningssted: Kiitos paljon palautteestasi! Olemme iloisia kuullessamme, että pidit paikasta ja sen sijainnista. On hienoa, että näkymät olivat mahtavat ja matkasi sujui ilman moitteita. Toivomme, että saamme mahdollisuuden toivottaa sinut tervetulleeksi uudelleen tuleville vierailuillesi!
Gæstebruger
Superior-studiolejlighed
Overnattede i jun. 2024
Familie
1 anmeldelse
2.5/10
Slået op den 2. jul. 2024
我定的是1.81的大床房，給我的是1.5米床，去前台換回復説沒房間了，讓我自己和平台溝通，態度不怎麼友好，後來時間已經很晚了，沒有心力和他們繼續折騰，最後依舊兩大一小擠了1.5的床。其次，房間衞生令人作嘔，電風扇上面不知道是黴還是灰，厚厚一層很明顯。
Oversæt
Svar fra overnatningssted: 感謝您分享您的反饋！我們對您在入住期間遇到的問題表示誠摯的歉意。很抱歉您沒有獲得預訂的房型，並且在溝通中感到服務態度不夠友好。我們理解這對您的體驗造成了困擾。此外，我們對房間衞生狀況沒有達到標準深感歉意，您提到的電風扇上積灰或黴點的問題會立即反饋給相關團隊進行處理。我們非常重視您的意見，並會努力改進我們的服務和設施。希望將來有機會為您提供更好的入住體驗，再次感謝您的反饋！
Gæstebruger
Deluxe-juniorsuite
Overnattede i mar. 2024
Familie
1 anmeldelse
5.0/10
Slået op den 6. apr. 2024
真的挺爛的一酒店，不知道為什麼那麼多人推。首先是前台，進去辦入住，所有的前台都坐着聊天，直到我把護照遞過去才不情不願的站起來。 第二點，所有的前台都不懂中文，似乎英文也不是很好，我特意跟前台説了因為太吵，所以不要臨近電梯的房間，還是給我安排了電梯門口的房間。入住以後我再找到前台説能否更換房間，前台説換不了讓我打房卡上的電話問，房卡上的酒店電話也打不通，根本沒人接，聯繫了攜程客服打電話給他們也沒人接。 第三點，床頭所有的插座都是沒電的，要充電還要去電視下面拔插座充，表面上看給了插線板好像很齊全，可是插線板也是壞的哈哈，沒想到吧就是這麼爛。 最後，圖片就是傳説中無邊高空泳池的角度，所謂能看到雙子塔，看到的衹是一個塔尖尖，蠻6的
Oversæt
Svar fra overnatningssted: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We apologize for any inconvenience have caused during your stay. Please be assured that we are addressing this matter with our teams to prevent this from happening again in the future. We look forward to welcome you again in the future. Thank you!
Anonym bruger
Familie-studiolejlighed
Overnattede i dec. 2023
Par
26 anmeldelse
6.0/10
Slået op den 8. feb. 2024
服務：服務效率很低，打掃個房間可以打掃好幾個小時，前台很多個酒店一起的公寓，提供英文馬來語服務，態度很*的樣子，絲毫沒有服務意識可言。 設施：設施房間間歇性沒有熱水，門鎖不是很好開，房間還是比較大，有股中東國家特別濃烈廉價的香水味，有點受不了。 環境：環境的話，公寓頂樓是公用行政走廊泳池，無法直接看到雙子塔，被擋了，吃飯景點還是比較方便。
Oversæt
Svar fra overnatningssted: First we highly apologize for any dereliction of service. Your reservation was at the most popular days and the front desk has to register the guests faster to avoid the crowd At the lobby .Regarding to the hot water there is a switch for the water heater and we have put the instructions above the switch beside the bathroom.Again we highly apologize for any inconvenience caused by our service.Thank you Best regards Scarletz suites klcc by M suites