Eaton Residences by Sutera@KLCC

Eaton Residences by Sutera@KLCC anmeldelser

Eaton Residences by Sutera@KLCC

26, Jalan Kia Peng, Kuala Lumpur, 50450, MalaysiaVis hoteloplysninger
Eaton Residences by Sutera@KLCC
Eaton Residences by Sutera@KLCCEaton Residences by Sutera@KLCCEaton Residences by Sutera@KLCC
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Gæsteanmeldelser

4.2/5
Meget god
219 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.3
Service3.8
Renlighed4.3
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Alle anmeldelser(219)
Positive anmeldelser(193)
Anmeldelser med billeder/video(94)
Fantastisk swimmingpool(41)
Fantastisk udsigt(28)
Gennemsnitlig service(25)
Har infinity-pool(24)
Store værelser(20)
Fantastisk beliggenhed(18)
Stilfuldt miljø(11)
Fremragende til familier(8)
Negative anmeldelser(26)
Lowkeygirl
One Deluxe Bedroom
Overnattede i jan. 2025
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 7. jan. 2025
It was an amazing trip, made even more amazing by Eaton. It's a highly recommended place to stay! You must try it and experience the beauty of the place.
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We're delighted to hear that you had an amazing trip and that Eaton contributed to your great experience. Your recommendation means a lot to us. We hope to welcome you back soon to enjoy more of the beauty our place has to offer!
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cc QUEK
Four Bedroom Luxe Collection
Overnattede i jan. 2025
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 4. jan. 2025
Our family of 6 stayed at Eaton Residences, 4 Bed Room apartment for 3 nights. All of us, including aged parent and kids, we all love the apartment very very much! The check in & check out process was smooth, it was actually way easier than we thought. There is washing machine (with dryer function) inside the unit, which is really convenient for us. There are 3 toilets which are well equipped with the toiletries & towels. There is a designated carpark lot for us to park our car as well. The condo itself is well guarded as well 24/7, we feel safe here. The sky pool is one of the key features here you won't want to miss it, all the kids love it so much and we went every evening just to enjoy the splash and wonderful view. I strongly recommend this apartment for family who would like to visit KL. Lastly, the management team is friendly and swift in their respond. I am pleased with their service. Thumbs up!
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Oversæt
Svar fra overnatningssted: Thank you for your wonderful review! We're delighted your family enjoyed the stay at Eaton Residences. It's great to hear the check-in/out process was smooth, and you found the amenities convenient. We're glad you felt safe with our 24/7 security and that the sky pool was a hit with the kids. We appreciate your recommendation and look forward to welcoming you back!
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DedekTraveler
Three Bedroom Classic
Overnattede i nov. 2024
Familie
10 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2024
We love staying here. The only thing newd to improve is ...maybe they should have 711 in the apartment..
Oversæt
6/7
Svar fra overnatningssted: Thank you for your feedback! We're thrilled to hear that you enjoyed staying here. We appreciate your suggestion about having a convenience store but we are unable to have one due to space constraint.
Anonym bruger
1 soveværelse klassisk
Overnattede i nov. 2024
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 18. jan. 2025
couldn't have asked for a better place to stay in KL! room was very big with complete amenities, and the view from the pool was perfect! 💯
Oversæt
6/7
Svar fra overnatningssted: Thank you for your fantastic review! We're glad to hear that you had such a great stay in KL. It's wonderful that you enjoyed the spacious room with complete amenities and the perfect pool view. We look forward to welcoming you back soon!
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Nexus Poah
1 soveværelse klassisk
Overnattede i okt. 2024
Par
20 anmeldelse
5.0/5
Enestående
Slået op den 8. nov. 2024
the room was clean and quiet ,very suitable for family as the living room for one extra bed , the swimming pool view was very beautiful, one down point is nearby there's no convenient store but overall a pleasantly stay,will be back again
Oversæt
Svar fra overnatningssted: Glad that you enjoyed your stay. Unfortunately, there is no convenient shop nearby but the nearest is about 10-15 minutes walk where you can find abundance of shopping spots. See you again on you next visit. Thank you.
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Luc & Chal
Three Bedroom Classic
Overnattede i dec. 2024
Familie
8 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. dec. 2024
Location is very nearby MRT Conlay. No convenience store nearby.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We're glad to hear that you found the location convenient, being close to MRT Conlay. While there may not be a convenience store nearby, we recommend using GRAB for your food and grocery needs. It's a convenient option that delivers right to the apartment
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Trehubenko
1 soveværelse klassisk
Overnattede i okt. 2024
Solorejsende
2 anmeldelse
2.0/5
Slået op den 8. okt. 2024
Horrible service Late check in and early check out You’ll be charged to check in early No drinking water Dirty shower room Community guards are rude Manager was literally messaging me 3 times with “kind reminder” to check out. I asked to extend my stay and they wanted to charge me double for that coz I couldn’t book on trip com. I told them I’m paying them when I return, they changed the password of my room 🤦🏻♀️ like I’m a thief who would run, you literally have my deposit! I checked out 10:57, she be messaging me at 11:15 askin whether I checked out or not coz she wants to charge for a late check out. I think you should get yourself checked, not messaging me 58856 times a day! This place doesn’t worth it, if you want to get a pool you can just go with other people.There are plenty of other good and affordable hotels with kind stuff.
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Oversæt
Svar fra overnatningssted: We apologize for any inconvenience you experienced. It is standard practice for properties to charge for early check-in or late check-out, and last-minute bookings tend to have higher rates compared to advance reservations. We changed the room password because we had not received payment for your extended stay, despite allowing ample time for you to make the payment and this has been communicated to you. We sent two reminders in line with our standard procedures. However, we did not receive confirmation of your check-out until 11:15, which caused some concern about your plans.
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Dmitrii
Three Bedroom Classic
Overnattede i jan. 2025
Rejs med venner
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. jan. 2025
Very nice 👍🏽👍🏽👍🏽
Oversæt
Svar fra overnatningssted: Thank you so much for your positive feedback! We're delighted to hear that you had a great experience. Your support means a lot to us.
Anton К
Three Bedroom Classic
Overnattede i aug. 2024
Rejs med venner
9 anmeldelse
4.2/5
Meget god
Slået op den 24. aug. 2024
Good and nice furnished apartments in KLCC with a beautiful infinity pool on the rooftop. One thing is that no any restaurant or shop in the building (only vending machine with snacks and coffee).
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We're delighted you enjoyed the well-furnished apartments and the stunning infinity pool on the rooftop. We understand the inconvenience of not having restaurants or shops in the building and appreciate your input. We hope to see you again for another great stay!
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Anonym bruger
Three Bedroom Classic
Overnattede i sep. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 5. nov. 2024
Great place for family. We had a comfortable stay & the bathtub view was amazing.
Oversæt
Svar fra overnatningssted: We are glad that you had a comfortable stay and enjoyed the view. Hope to see you on your next visit. Thank you.
TJZ
1 soveværelse klassisk
Overnattede i sep. 2024
Solorejsende
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. sep. 2024
Amazing location, amazing infinity pool, the staff was helpful
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We're delighted you enjoyed the location, infinity pool, and our attentive staff. We look forward to welcoming you back soon.
Gæstebruger
Three Bedroom Classic
Overnattede i nov. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 24. nov. 2024
Perfect, 10/10 for all🔥👍🏻
Oversæt
Svar fra overnatningssted: Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect stay and rated us 10/10. Your satisfaction is our top priority, and it’s rewarding to know that we met your expectations. We look forward to welcoming you back in the future!
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Jerry Flores
Two Bedroom Classic
Overnattede i sep. 2024
Rejs med venner
3 anmeldelse
5.0/5
Enestående
Slået op den 5. dec. 2024
The place is so big and eould love to stay here again
Oversæt
Svar fra overnatningssted: We are delighted to hear that you found our location to be spacious and enjoyable. It would be a pleasure to welcome you back in the future, and we look forward to providing you with another exceptional experience.
Chintan
Three Bedroom Classic
Overnattede i jan. 2025
Familie
2 anmeldelse
3.5/5
Slået op den 15. jan. 2025
Amazing residence, the infinity pool with Twin Towers View is the main selling point for this place. Nice, clean and modern place. But very busy. Location is bit isolated, not even a 7-11 or any convenience store near by, nearest is Pavilion which is 800m far. This place has no restaurant onsite either, so if you hungry nothing is available unless you stocked in your kitchen or make 800m walk trip to Pavilion.
Oversæt
Svar fra overnatningssted: We're glad you enjoyed the residence, especially the infinity pool with its stunning Twin Towers view. Other nearest local restaurant is within walking distance and another option to get food and other food is via food delivery app which is widely used here. Hope to see you again in the near future.
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Jery Chan
1 soveværelse klassisk
Overnattede i jul. 2024
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 6. jul. 2024
This place is convenient, we could reach various attractions by walking or taking a Grab car. The pool also has an iconic scenery, very spectacular, making it a great place to relax. However, we encountered some concerning hygiene issues during our stay. Each time we entered or exited the homestay, we were met with a foul odor, which we later traced back to the plumbing/pipes in the bathroom. Moreover, we found multiple dead and live cockroaches in the bedroom and bathroom, which greatly concerned us. The host cleaned up the crockcroaches but the smell problem can't be solved. Despite the excellent features of the homestay, the hygiene problems significantly impacted our stay experience. We hope the management can quickly resolve these issues and improve the overall sanitation standards.
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Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our location convenient and enjoyed the iconic scenery of our pool. Your positive comments are greatly appreciated. However, we're truly sorry to hear about the hygiene issues you encountered during your stay. Please accept our sincere apologies for the unpleasant odour and the presence of cockroaches. We understand how these issues significantly impacted your experience, and we regret that we were unable to resolve them during your stay. Rest assured, we take your feedback very seriously and are committed to improving our standards. We are addressing the plumbing issues and enhancing our pest control measures to ensure such problems do not recur in the future. Thank you again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a much improved stay.
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