Four Points by Sheraton Kuala Lumpur, City Centre

至今為止住過最差的一個酒店。真的。首先，我訂的是雙床房，而且是提前一個月就訂好了的。還發了郵件給酒店問能不能安排一個安靜一點的房間，酒店也答應了。結果到了之後竟然和我説我訂的房型沒有了？給了一個大床房想打發我，然後我聯繫攜程客服，這裏給攜程點個贊凌晨四點了還很迅速的幫我和酒店做了交涉，酒店説當晚給我們升級一晚房型加給我們三天早餐作為補償。結果升級後的房型的衞生真的一言難盡，很難想象這是一個五星酒店的作為。 然後我想説，如果但凡有一點點睡眠障礙的人，都不要來這家酒店了。酒店正對大馬路，晚上12點開始到第二天早上一羣飛車黨在那飛車，真的，那噪音不是一般人能接受得了的。第二天我們換了房間，也就是我們原來的房型，是不面對大馬路，而且在很高樓層，晚上還是能很明顯聽到外面飆車的聲音，根本睡不了，磨人神經。 服務員的態度也很不好。那天早上我去吃酒店早餐，可能因為週末吧人有點多還要排隊，排到我和我朋友後他們給我們安排了一個位置，然後我和我朋友就去打餐了，當時我就想到我來的那一天酒店也是莫名其妙地把我的房型給了別人，我就回去座位看，結果你猜怎麼著，那個服務員把我們的位置又安排給了別人？？我沖上去很生氣的問這不是我們的位置嗎？她才很尷尬的和那一桌客人説對不起，這個位置已經被安排了。我真的是，想想都一肚子火。 避雷，別來住這家酒店，真的。

We selected Four Points Sheraton because of it's amenities and my kids enjoyed so much! The playground is huge with rope climbing slopes, table tennis, bouncing moles, basketball, gym with yoga and pilates classes, indoor playground but my kiddos preferred outdoor. Swimming pool is another level with 2 double slides and 1 single slides. They went round and round, endless trips for pool slides. And a water playground. Service staff is excellent. The Mesh breakfast has a good spread. Very good for us. From salads to cheese, to Italian, to Chinese Congee, noodles, and my favourite nasi lemak, prata, eggs section is great too! We are very happy with the bread selections and French toast, Croissants and muffins. Room is clean. No bath tub. Looks like newly renovated. We got a room facing the Twin towers. Perfect. Enjoyed our stay. P/s: we shared the same facilities with Renaissance Hotel. If you need a bathtub, go Renaissance. Basement parking is easily accessible. Thank you Team Marriot Bonvoy, you never fail :) Thumbs up.

A very nice hotel near KLCC, it is just 5-10mins to KLCC shopping mall. It is very convenient. the hotel facilities are the best in KL so far, The pool are big with multiples slide.The dry playground and a toddler indoor playground are good too. The only down side is the pool can be too cold if the weather has no sun light. Overall, We are very enjoyed the stay at Four Point. Maybe enhance the pool but heater it up? that would bring much more joy for the children and adults 😊