Chelsea.T
29. februar 2024
pros-
1. immediate confirmation for last min booking
2. location is very strategic
3. night view superb
4. many choices of facilities
cons-
1. dirty room from this owner. changed 3 rooms only found acceptable condition. 1 of the room's bathroom condition is bad, another room is full of cockroaches
2. customer service from this roomy is very unhelpful and rude, when i feedback the room condition to them they directly ask me canceled the booking without providing any solution.
Luckily with the help of Trip.com customer service, i managed to change the room and have a good rest.
The location of Ceylonz Suite is very good, but pls avoid the "roomy" owner.
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