PARKROYAL Serviced Suites Kuala Lumpur

The check-in experience was very good. Someone came to help push the luggage when I got of the bus. Although you can't check in early if you arrive early, you can also check in your luggage for free. During check-in, there are also staff to help deliver the luggage to the door of the room, and will also explain where to eat if you need a hotel buffet breakfast the next morning. The service is considerate! Check out is also very smooth and there is no need to wait! The security is also very good. There will be several guards downstairs! Needless to say, hygiene is very clean 👍 More than Rm300 per night ➕ Breakfast Such service and room quality are excellent 🥰 It would be better if we could occasionally have some preferential activities 🤩

Its a great location, near shopping district and food outlets. Incredible rooftop pool and jacuzzi. Breakfast was ok, the staff were amazing.

Nice staying in this suite. Near to KLCC and bukit bintang

From arrival till our departure was awesome, upon arrival, we given a 1 bedroom suite on the top 30th floor as we had requested for quite corner room, the Malay gentleman and the lady at reception were so warm.and welcoming with pleasant smiles, it just made our arrival brighter after a tired journey , we were surprised with a birthday cake since it was my partner's bday which was very thoughtful of them. Everything was good and awesome till the day we departed . We were greeted again with the Malay gentleman for our pleasant journey back , "apologies that I didn't get his name" The only small opinion I would like to share is , it will be great if they upgrade the TVs in the rooms so we can log into our netflix and other networks for leasiure. Other than this , it was a wonderful 4 nights stay at ParkRoyal residences. Thank you All of your kind hospitality

We booked 5D4N and was allocated to level 28. Initially the room had AC leakage issue then shortly we got shifted to level 16 with promise that next day we will move back to level 28. True enough we return to level 2807 room Layout was similar w our first room. Service recovery was super good n speedy. Giving a rate of 4 for amenities due to the frequency of lift faulty. Almost everyday during those checkout hours 1 out of the 4 lift will be in service some guests told us they waited for 30 min to enter the lift.

Our family of 4 stayed at the 3 bedroom suite which was actually big enough to house 6 people. The rooms were spacious, the living room was comfy for the family to hang out and the kitchen was well equipped with cutleries and all things we needed. Cleanliness was acceptable, no complains. The pool and gym is great! The location is around all the bars, so the streets may be abit sleazy at night. But it doesnt really bother us. Only takes about 8-10min walk to Bukit Bintang shopping belt and mrt so its good. But because of the popular location, many GRAB cars dont want to pick us up due to the heavy traffic. Hotel breakfast is not very good, better to eat outside. Other than that, very enjoyable stay. Recommended for families or big groups.

Stayed here for one night and honestly had a great experience. The biggest advantage of this place is definitely the location — very close to Bukit Bintang, food places, convenience stores, and major shopping malls. Everything is within walking distance, which made the trip very convenient. The room was spacious, clean, and comfortable. Since it is a serviced suite, the extra space and facilities made the stay feel more relaxing compared to a normal hotel room. The bed was comfortable, and the room was generally quiet, allowing us to rest well after a long day. The staff were polite and helpful during check-in and throughout the stay. The facilities, especially the swimming pool were clean and well maintained. Parking was also quite convenient.

Room curtain not wide enough to cover the window so when sun rise the room will be bright more over the is a big mirror beside the window so the brightness will reflect directly to your bed. I have to use ironing board and a chair to cover both side of d curtain. Parking exit is so small and the wall is so high. Is so difficult especially u r driving an mpv.

The hotel is near to the shopping malls, quite convenient on foot. Is also near to Jalan Alor. Hotel staffs also provide good services and friendly.