Corallium Hotel & Villas Bonaire

Corallium Hotel & Villas Bonaire Very disappointed. What an overpriced poorly maintained property. Avoid this place. Bonaire is a small friendly island where visitors are welcomed. This place is not friendly and, in my opinion, they are looking to take every dollar from you that they can. They offer a best price guarantee and if you book directly with them and then find a lower price they promise to match the lower price. They do NOT do this. On site, they claim that that offer only applies to properties in the United States but their web site has no such disclaimer that I could find. Blatant FALSE ADVERTISING in my opinion! First, I booked my room and was quoted a nightly rate for the 6 nights. The rate included all taxes and fees. No extra charges! The online web site had a section called the “Fine Print” and per the Fine Print I would owe nothing else. When I arrived at his hotel, they wanted to add fees to my rate and call them taxes. Then a day later, they wanted to call them service charges. And eventually became resort fees. The additional fees amounted to a 27% increase in the price that I was being asked to pay. Not happy. For a 6 day stay the additional fees added $264 to the bill. Then I got to my room in a facility that thinks of themselves as an upscale facility. A high-end resort. NOT! My room which holds up to four people had only one wash cloth, one hand towel, no bath towels, 2 sheets of Kleenex and a ¼ roll of toilet paper. No spare TP. Then I noticed that there were no coffee cups, creamer or coffee. The place had advertised a BBQ, and I asked where it was because I was interested in using it. The desk clerk offered to deliver it to my room and agreed to call me to let me know if and when the BBQ would be at my room. Well, I never got the BBQ or the promised call day. They claim that there is coffee in the lobby 24-7. And yes there is but when I went to get some early Monday morning there were no cups available. No cups – No coffee. Such a fancy place. Tuesday morning at least 8 people brought their own cups to the lobby for coffee. Really? Lots of comments about why everyone brought their own cups and that the place is “no longer a Marriott” property. They have a little store on site. Water drinks, mac & cheese etc. But no spoons forks or silverware to use while you eat what you purchased. They have been out of utensils for many weeks per the desk clerk. No napkins but they have food. To my disappointment, I went to the pool on Sunday to relax and get a little sunshine but what I found was not relaxing. There were about 15-20 young children in the pool. I estimate their ages to be 1-9. The 1-year-olds are not potty trained. The others are screaming, yelling and throwing balls. But they do not look like guests of the hotel. None of them are using the green hotel pool towels. These visitors all have different towels and none of the towels are hotel towels. This looks like the families of the employees are using the pool area an

Until July this was a Marriott Courtyard and still has the decor and feel of a Couryard. it's much more a "business" vs. "vacation" vibe, and that makes for a peaceful and quiet atmosphere in the days I've been here. WHAT I LIKE: • front desk very helpful and there 24 hours. • View from my room, while not on the Caraibbean, is lovely though I don't know if the property sits on a man-made lagoon like the kind Florida has so many of or if it's natural. • It's clean. • There is no mildew odor as there can easily be in a humid clime. • Work out area is clean and a nice temperature. • Housekeeping staff is friendly, efficient, and professional. SURPRISES: • Though the Trip Advisor description and website says there is a restaurant (and even says it has "special diet menus," when I tried to eat there, there were 4 items available - a chicken wrap, a beef wrap, a tuna pizza and a cheese pizza. There are no other restaurants close by, so this was a big surprise. I ended up taking a taxi to and from the grocery store to help with food for the stay, though the frig is itty bitty (and no microwave). • My first-floor room had a lock to outside that was torn off the door (and they fixed it quickly when I pointed it out). There's no oven / microwave (maybe that's just in suites, but it's not specified in the description). • Advertised yoga classes, but none available. Anyone staying here should be aware that it is VERY close to the airport but after 2 days here, I've yet to hear air traffic coming or going. there.

A very nice hotel with large rooms and a good position for visiting the island, close to the airport with a small pool, restaurant and helpful staff. Rooms are cleaned daily to a great standard and the general amenities and staff at reception are excellent. Not impressed with Greg the bar manager who uses the current restrictions to close as early as he can so he can get off home despite there being guests to be served a good 15 minutes before closing. Appears to have an hysterical panic attack at anything that doesn’t agree with his plans.