Xerion Hotel

This hotel was great, very clean and the rooms were spacious - enough for a family of 3. The bathroom was big, although the shower was tiny. Very contemporary though. The hotel was located on a quiet side street and was easy enough to get into the city from. There are regular trams that run past the end of the street, although we didn't use them. Getting taxis on the Bolt app was very convenient and also cheap for the 3 of us to get about. We were up and out early most days so didn't buy breakfast in with the booking, the only day we ate breakfast, which we paid for separately, we were disappointed. It worked out at around £17 per person (including for our daughter who is 13 and eats very small portions) and it wasn't great. It was around 9am and it looked like perhaps most people had already been in as there was barely any hot food left and there was no sign of it being topped up. The hot food wasn't that hot. My partner did order an omelette which was cooked to order and there were no complaints there. For that price, you'd be better off getting breakfast elsewhere. Other than that, our stay here was great. We checked out on our last day and were able to leave our cases and bags to pick up later. This is a really good hotel, the rooms were of a high standard. If you don't mind being a short way away from the Old Town and Jewish Quarter then I'd recommend it (although definitely get breakfast elsewhere).

Staff were excellent with questions we had and the rooms were too a very high standard. Food within the hotel restaurant for dinner was worthy of an award especially the duck breast. Would definitely stay here again on future visits.

Good hotel ,located in jewish quarter nice bar in hotel rooms are nice however you can hear alot from your neighbours .overall good experience .breakfast pretty expensive but expected in a hotel.we ate out most of the time .had a nice time ,overall a good stay.

Wonderful staff who helped with every aspect, support and keeping busy in the restaurant. Breakfast was lovely and we ate at the Hotel one evening and was good. Carpets need a deep clean in the rooms and the connecting door will be helpful for families but does not support sleep for adults who don't need this facility. Hairdryers heard at 4am and when people get I at 2am it's like they are walking into your room. Facilities have everything you need and perfect distance to get to everything and as said before staff were really wonderful, thank you.

Can’t fault the staff, they where exceptionally helpful and polite. Including sorting out our tours, and also airport transfers. However, our first room was awful and I could hear everything from the adjacent room. Right down to someone zipping their suitcase, as the wall to part of the room was glass light shone in the whole night. There were curtains, but they weren’t sufficient to block out the light. The reception did move us room, and thankfully this was much better. Although there was an awful sewage smell in the bathroom, but given we’d already moved rooms and weren’t staying long just left making another complaint. This is my second time in Krakow, and the restaurants in and around this hotel are second to none. There is a little Vietnamese restaurant about 5 min away, and it’s worth visiting the food was outstanding. However, this isn’t a hotel I’d come back to, as it was very disappointing. I don’t think I’ve stayed in a hotel like this before, and I’ve stayed in some quirky places.

My friend and I had our first visit to Krakow and stayed in this hotel. From the moment we arrived we were impressed. The decor, the ambience and the quiet atmosphere. Staff here are fantastic, so friendly and professional and helpful. I wish I took all their names but Jacob and Jana were especially great. We will definitely be staying here again. The food was good too and our room was clean. We couldn’t work out how to increase the volume on the TV as it was a bit too low and the shower could have done with some more pressure. Apart from that, faultless :)