DoubleTree by Hilton Krakow

Jak zwykle wszystko super, hotel zarezerwowany z minuty na minutę po fakcie że w ac Mariott był nieczynny basen i dowiedziałam się przy recepcji o tym fakcie.. kolejny raz i kolejny raz wszystko ok. A sauna parowa jest tak gorąca że nigdy nie byłam w lepszej.. ludzie troszkę się nie dostosowywują do strefy beztekstylnej w saunach ale to nie wina hotelu

Sadly, I am forced to post this review since the hotel staff never got back to me to clarify why my room was in shambles. So let's start off with the good. The hotel is located in a quiet, relatively close to the center area. The staff were kind, especially the restaurant/ bar folks. It was the second day of Christmas, and they were super helpful and sweet. The standard room beds were comfy, and the decor did not look tired. If traveling by car, make sure that you are aware of the parking fee (not much street parking near the hotel). Sadly, that's all the nice things I can say. The bad: we were greeted by a wood screw hidden in the carpet. Luckily, it only punctured a hole in my slippers, not my foot. The shower riser rail made an awful clunk falling down after I took a shower. All I can say is, luckily, it didn't break the glass (sarcastically guess maintenance had the year off). The last one really is the worst and really boils the blood in my veins. The towel had some brown skid mark looking streak ( i will leave you to your own conclusions, dear reader, but one can't help and let their mind run wild... bathroom toilet towel.... All I said is thank God I opened up my towel before taking a shower! Seriously sad that the checkin staff told me the shift manager at first wasn't in (later, when I was in a hurry to check out somehow they could be summoned) but they will get back to me after I send them my email and phone#. Lesson learnt, you try to be cordial kind and you get ignored. I should have called The State Sanitary Inspectorate to investigate the brown stuff on the towel.

Doubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.

진짜 호텔같은 호텔입니다. 수영장 이용못한게 아쉬웠어요. 연휴라서 그런지 조식 포함해서 꽤 저렴한 가격으로 이용할 수 있었네요. 조식 먹으려고 했는데 식당 직원이 확인이 안된다길래 프론트 가서 바우처 보여주고 입장할 수 있었어요.

I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.

Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.