Grand Hotel

Friendly staff and great location! I had a problem with the the door lock. It wouldn’t open with the key card. The front desk staff found some one to help me open it quickly.

Hotel storico, ben posizionato in centro a 5 minuti dalla piazza centrale , ottimo rapporto qualità prezzo.

Really enjoyed our stay in this hotel. Incredibly clean and well looked after. Good value for money and in the heart of the old city. Very quiet while we were there. Buffet breakfast fairly average. Would stay here again should we return to this fascinating city.

Fantastic hotel situated a 2 min walk from the main square and St Mary's Basilica in the old town. Copious amounts of restaurants and bars right outside its doors. immaculately clean, superfast wi-fi, extremely helpful and friendly staff from reception to room attendants.Period hotel in keeping with the superb architecture of this wonderful city. Even though The Grand sits directly in the hustle and bustle of this tourist area, once your windows are shut, absolute silence prevails. Highly recommended.

Great hotel, amazing inside and outside. We payed for breakfast and dinner and it was very affordable, however when we were at dinner we were told we had to pay for waters. You sign a receipt every night at dinner for the drinks you buy and pay when you check out, For 3 nights for two of us it was 90 Zloty for waters with our dinner which equates to £18. Besides that the stay was amazing, our room as a standard double was absolutely massive. Moreover; the staff do not tell you what time breakfast or dinner is, from our experience breakfast is 07:00-10:00 and dinner is from 18:00. The breakfast is a buffet which ranges with different foods, even for fussy eaters! However the dinner is a set menu including soup for starter, a pasta dish for main and a desert. Overall the staff serving you dinner are amazing, everyone is very friendly and welcoming. When you arrive because check in is at 16:00, if you arrive early you can get them to hold your bags free of charge - sake for when checking out! The hotel is literally within 10 seconds away of the main square ! I would definitely recommend this hotel to anyone!

Beautiful hotel with hundreds of years culture. Exceptional location close to the City Square and Wavel Castle. Our room was very large with a great bath!! Staff are simply exceptional. Nothing was too much bother. We highly recommend this hotel.