Tourist03917291111
29. januar 2024
My recent stay at Hotel Panorama, which claims to be a three-star establishment, was profoundly disappointing. The most troubling issue was the pervasive sewer odor throughout the room, compounded by a complete lack of ventilation in the bathroom. This created not only an uncomfortable environment but also raised serious health concerns. The room's layout, seemingly converted from a regular apartment, resulted in a lack of privacy and soundproofing. A mere wooden board was all that separated the bathroom from the corridor, making it impossible to ignore the sounds and activities of neighboring guests. The condition of the bedding was lamentable, with an old, uncomfortable mattress and clear signs of neglect under the bed. This level of upkeep is unacceptable for any hospitality establishment, let alone one claiming three stars. A critical safety concern was the electrical socket's placement – it was inappropriately affixed to a shelf directly above the work area, forcing me to boil water precariously above my head. Such an arrangement is not only inconvenient but also poses a significant risk. Furthermore, the additional charge for a vegan breakfast, which was below par and reused from the previous day, leading to sour food, was surprising and disappointing. The regular breakfast options like over-salted, oddly sweetened scrambled eggs were equally subpar. The amenities promised, such as TV and Wi-Fi, were inadequate. The tiny TV placed high near the ceiling and the weak Wi-Fi signal demonstrated a lack of regard for guest comfort and convenience. In summary, my experience at Hotel Panorama fell short of the basic standards expected of a three-star hotel, from room comfort to safety, cleanliness, and food quality. This stay was a letdown, and I hope my feedback encourages significant improvements
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