123 Moo 3 Ao Nang, Muang, Ao Nang, Krabi Province, 81180, ThailandVis hoteloplysninger
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Gæsteanmeldelser
4.3/5
Meget god
186 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.2
Renlighed4.2
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Alle anmeldelser(186)
Positive anmeldelser(175)
Anmeldelser med billeder/video(78)
Fantastisk swimmingpool(34)
Praktisk for shopping(21)
Tæt på stranden(16)
Fremragende til børn(14)
Fantastisk havudsigt(12)
Har faciliteter til børn(11)
Store værelser(10)
Mærkelig lugt på værelset(9)
Negative anmeldelser(11)
IRINA YILDIRIM
Familieværelse med haveudsigt
Overnattede i okt. 2024
Par
58 anmeldelse
4.7/5
Vidunderligt
Slået op den 23. nov. 2024
the beginning of my stay at this hotel horrified me, a very old hotel has very dirty rooms, well, since we were there with friends, friends had a fairly clean room, after several complaints, the hotel provided us with an improved room with a gorgeous view and here I want to say that the hotel has the opportunity to provide you with a clean and a beautiful room, everything was fine from the second day of rest, the breakfasts were quite rich, the location of the hotel was impeccable, and the service was also very good, the staff immediately corrected mistakes at the same minute
Oversæt
Svar fra overnatningssted: Dear Irina,Thank you for sharing your honest feedback regarding your stay with us. We are deeply sorry for the initial cleanliness concern you faced, as our goal is to provide our guests with a comfortable and spotless environment, and it's disappointing to hear that we fell short. We have conveyed your feedback to our housekeeping team to ensure that such instances are not repeated in the future. We are, however, thrilled to hear that you enjoyed the improved room with a gorgeous view, as we are committed to providing high-quality customer service, and we're overjoyed to receive your compliments about our swift rectification efforts and staff. It's also wonderful to know you savored the variety in our breakfast offerings and appreciated our excellent location. We truly apologize once again for the inconvenience you encountered at the beginning, but we're glad that the rest of your stay was enjoyable. We appreciate your understanding and your patience with us, and we look forward to the opportunity to exceed your expectations on your next visit.Best Regards,Hotel Manager
Nemo R
Familieværelse med haveudsigt
Overnattede i jun. 2024
Par
19 anmeldelse
4.5/5
Fantastisk
Slået op den 16. aug. 2024
Everything was great, and the location is fantastic; the only thing I would wish better would be breakfast, which is mediocre. Staff is great and kind, cocktails are great.
Oversæt
Svar fra overnatningssted: Dear Nemo R,Greetings from Holiday Ao Nang Beach Resort, Krabi! It was nice to hear from you and to learn from your experience. It pleases us that you liked our place, starting with the location, going down to the staff, and your favorite cocktails. It is our mission to provide our guests with very positive experiences, and your comments assure that we are moving in the right direction. We apologize that the breakfast seems so ordinary to you. It is always helpful to have feedback, and we will use it for the betterment of our offerings. Once again, thank you for choosing our hotel, and we look forward to hosting you again shortly.Kind regards,Saen Maennusith Hotel Manager
Dutchie
Familieværelse med pooludsigt
Overnattede i mar. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 28. apr. 2024
We are happy to recommend this resort as everything was perfect. The room was cleaned daily. We were provided with two bottles of water everyday. The personnel were very polite, friendly and helpful. Breakfast was also very good.
Oversæt
Svar fra overnatningssted: Dear DutchieGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Gæstebruger
Familieværelse med haveudsigt
Overnattede i sep. 2024
Familie
1 anmeldelse
3.5/5
Slået op den 25. okt. 2024
Hotel isn't so new, bur has good facilities for children such as kid's club and mini waterpark. Room wasn't so good, because of humidity. Location is good, but beach isn't so clear.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your experience with us. We appreciate your valuable feedback, as it helps us identify ways to improve our guest experience. We're delighted to hear that you enjoyed our kid's club and mini waterpark.We apologize for any discomfort caused by humidity in the room and want you to know that we are actively working on enhancements to address this issue.Additionally, we strive to maintain a clean beach environment, and we will be sure to give this matter extra attention based on your feedback.Thank you once again for your input. We look forward to welcoming you back in the future, with improvements that make your stay even more enjoyable.Best regards,Hotel Manager
desertsky
Deluxe-værelse med pooladgang
Overnattede i feb. 2024
Familie
7 anmeldelse
3.5/5
Slået op den 8. mar. 2024
Cleanliness was average, amenities were very poor no toothbrush and toothpaste. No room cleaning till 1 pm. Check in area very hot, very slow check in. Pool access was good
Oversæt
Svar fra overnatningssted: Dear desertsky,Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to hear about the issues you experienced regarding the cleanliness of your room and the limited amenities available. We take note of your comments and will make sure to discuss them with our housekeeping team in our efforts to continually improve and meet our guests' needs. We also apologize for the inconvenience you experienced during the check-in process and the temperature of the area. Your comfort is of the utmost importance to us and we will look into these matters promptly to ensure a smoother process in the future. On a positive note, we are pleased to hear you enjoyed the pool access. Our pool is indeed one of the features that our guests appreciate the most and we are glad to know this was the case for you as well.We value your feedback as it helps us improve our services and we hope we will have the opportunity to serve you better in the future. We assure you that your next stay will be a more enjoyable one.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Gæstebruger
Leisure Værelse med Udsigt over Swimmingpoolen
Overnattede i feb. 2024
Familie
8 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. mar. 2024
Free upgraded room to pool access is great for families with kids. Can notice it is not new but well maintained. Easy accessibility to walk around.
Oversæt
Svar fra overnatningssted: Dear Guest User,We're grateful for your excellent rating and your compliments about our pool-access room upgrades. It's wonderful to hear that they were a nice addition to your family's stay! We strive to offer a convenient location that allows our guests to travel with ease, so it's heartening to know our efforts were appreciated.While we're glad that you found the condition of our property satisfactory, we want to assure you that we consistently work to maintain and improve our amenities and services. Despite the age of our property, our priority is to offer a high-standard experience to all of our guests. We would love to have you and your family back for another pleasurable stay. We're confident that we can provide an even better experience next time. Your constructive feedback is invaluable in helping us achieve this goal. Thank you for choosing to stay with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Gæstebruger
Deluxe-værelse med pooladgang
Overnattede i jan. 2024
Familie
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. mar. 2024
Overall it was an awesome stay in Holiday Ao Nang
The location is very strategic. The attractions are within walking distance. Got a lot of foods nearby if u are hunting for a good food. We stayed in a pool excess deluxe room. The room not so big but okay for a family of 3.
Im suggesting to frequently clean the swimming pool as the water was quite turbid and dirty. Maybe becausesome people came from the beach directly enter the pool. If i go to krabi again, most likely i will stay here again. ❤️
Oversæt
Svar fra overnatningssted: Dear Guest User,Thank you for taking the time to share your experience at Holiday Ao Nang. We are pleased to hear that you found our location strategic and convenient for exploring the local attractions and culinary delights. Your feedback regarding the size of the pool access deluxe room is noted and we're glad to hear that it accommodated your family comfortably. We apologize for any concerns you had about the cleanliness of our pool. We always strive to maintain it in the best condition possible for our guests to enjoy. We will certainly take your feedback into account and increase our pool cleaning routines, especially after guests visit the nearby beach. We greatly appreciate your intention to stay with us again on your next visit to Krabi and look forward to welcoming you back. We remain committed to ensuring our guests have an enjoyable and memorable stay. We are confident that on your next visit, you will be able to experience our improvements firsthand. Thank you again for your review and your love symbol at the end truly made our day.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Pau Morales
Familieværelse med pooludsigt
Overnattede i jul. 2024
Rejs med venner
22 anmeldelse
5.0/5
Enestående
Slået op den 4. sep. 2024
Staff are very accommodating, friendly and the ambiance are excellent. The food are superb!!!
Oversæt
Svar fra overnatningssted: Dear Pau Morales,Greetings from Holiday Ao Nang Beach Resort, Krabi!Thank you for staying with us and sharing your perfect rating and awesome feedback! We are pleased to hear that you completely enjoyed your stay at Holiday Ao Nang Beach Resort, Krabi, which is our goal for every guest. Additionally, it is great that you were impressed with our very accommodating and friendly staff, of whom we are truly proud. We are glad you also loved our excellent ambiance and superb food.We look forward to having you back for another wonderful stay here at Holiday Ao Nang Beach Resort, Krabi!Kind Regards, Saen MaennusithHotel Manager
Gæstebruger
Familieværelse med haveudsigt
Overnattede i jul. 2024
Familie
3 anmeldelse
4.0/5
Meget god
Slået op den 13. aug. 2024
Not very well managed for breakfast, unclean glass, coffee cup, dish
Not enough table, not enough staff to look after queue
Oversæt
Svar fra overnatningssted: Reply from the property:Dear Guest, Greetings from Holiday Ao Nang Beach Resort, Krabi! Thank you for your feedback. We apologize that your breakfast experience did not meet your expectations. Your comments are important to us, and we will address these issues to improve our service. On a positive note, we are glad to see that your overall stay was satisfactory. We hope to have the opportunity to serve you better in the future. Kind Regards, Saen Maennusith Hotel Manager
OSAMAH KHALED
Familieværelse med pooludsigt
Overnattede i jun. 2024
Familie
11 anmeldelse
3.5/5
Slået op den 31. jul. 2024
Our stay at this hotel was a mixed experience. On the positive side, the swimming pool was fantastic, and my kids had a great time. However, the hotel itself is in dire need of renovation and could significantly improve its hospitality environment. Our experience with room service was disappointing, and the cleanliness did not meet our expectations.
Additionally, using Grab for transportation was problematic. Grab drivers refused to pick us up in front of the hotel because of a row of Toktoks lined up there, causing some frustration. Overall, while the pool was a highlight, the hotel has several areas that need improvement.
Oversæt
Svar fra overnatningssted: Dear OsmahGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
JnJ**
Deluxe-værelse med pooladgang
Overnattede i dec. 2023
Familie
16 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2024
The hotel is at Ao Nang Beach, very convenient for tour pick up, dining and shopping. The views from the hotel is great and the staff are helpful and friendly.
Oversæt
Svar fra overnatningssted: Dear JnJ**,Thank you for sharing your experience at our hotel. We are delighted to hear that you found our location at Ao Nang Beach convenient for your tours, dining, and shopping needs. We are extremely proud of the breathtaking views our hotel offers, and we're glad to know that you appreciated it.We're also thrilled to hear your positive comments about our staff. Providing helpful and friendly service is one of our main priorities. We truly appreciate you acknowledging their efforts.Your satisfaction is important to us and we will continue improving our services to serve you better. We're gratified by your rating of 5/5 — your compliments make all our efforts worthwhile.We hope to have the pleasure of welcoming you back the next time your travels bring you to Ao Nang Beach. Your next stay with us will be as delightful, if not more, as this one.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Anthonyk85
Familieværelse med haveudsigt
Overnattede i maj 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 11. jul. 2024
nice hotel but breakfast not much of choices , but is nice , facilities is nice and staff is friendly
Oversæt
Svar fra overnatningssted: Dear Anthonyk85Greetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Gæstebruger
Familieværelse med haveudsigt
Overnattede i mar. 2024
Familie
3 anmeldelse
4.5/5
Fantastisk
Slået op den 30. apr. 2024
We got a free upgrade to pool access room. I highly recommend this hotel for family because it has three pools which are bigger than most hotels here. However, if you benchmark with other newly built hotels nearby, you might get disappointed with the room interiors.
Oversæt
Svar fra overnatningssted: Dear Guest UserGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Литовченко
Familieværelse med haveudsigt
Overnattede i sep. 2023
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 25. dec. 2023
We stayed at this hotel in October. We are staying here for the fourth time. I think this already speaks about the quality of this hotel. I would also like to say thank you to the hotel staff and thank you for the first aid provided. My girlfriend and I got into an accident on a motorbike, and when we arrived at the prka hotel, we contacted the insurance company, a man came out to us with a bag of medical supplies, saying that he had been trained to provide medical care, washed and treated all wounds and applied bandages, the wounds were very serious. After the hospital and the stitches, we had only seven days left on vacation and we spent almost all the time at the hotel. The staff sent us plates of fruit with wishes to get better soon, they always helped and supported us in everything. Thank you kind people for your huge hearts.
With best regards Gleb and Margo
Oversæt
Svar fra overnatningssted: Dear ЛитовченкоGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi
Jacob Humphries
Familieværelse med haveudsigt
Overnattede i aug. 2023
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. sep. 2023
Staff are great, breakfast was lovely. The location is amazing, with incredible views. The swimming pool is great.
Oversæt
Svar fra overnatningssted: Dear Jacob Humphries,Thank you for taking the time to share your experience. We're delighted to hear that our dedicated staff, delightful breakfast, and our prime location with its incredible views enhanced your stay. It's also great to know that you appreciated our swimming pool facilities.However, we are mindful that there is always room for improvement and your feedback plays an integral part in helping us identify areas where we can fine-tune our services. We're here to ensure your future stay is memorable for all the right reasons.We greatly value your patronage and look forward to welcoming you back to provide an even more exceptional stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi