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Placering4.5
Faciliteter4.5
Service4.5
Renlighed4.5
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Gæstebruger
Overnattede i jan. 2025
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 8. feb. 2025
I stayed at a shower-style accommodation located in the villa zone. Two sides of the room has windows, and the entrance was made of glass, making it perfect for enjoying the garden view. The breakfast over four days varied daily between Thai and European styles, and fresh fruits—watermelon, pineapple, and mango—were provided. Most of the people I encountered during breakfast appeared to be European travelers. The restaurant and swimming pool with a view of the cliffs were particularly impressive.
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Gæstebruger
Deluxe-værelse med kingsize-seng og udsigt over bjergene
Overnattede i okt. 2024
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. jan. 2025
A very nice place to stay. A little bit far from the main road
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MEZENTSEV
Deluxe-2-personersværelse med udsigt til bjergene
Overnattede i aug. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 15. sep. 2024
Шикарный отель у подножия горы.
Отличные завтаки. Уютно, комфоптно. Персонал очень вежливый. До пляжа организован трансфер. Все супер!
프론트 계신분이 일단 영어가 잘 안되시는 것 같았고, 아오낭 무료셔틀 있어서 편해용, 패밀리룸 넓고 가성비 좋았어요.
단점은 객실마다 개미문제가 있는 것 같았고, 호텔자체에 융통성이 부족했으며, 칫솔치약 구비안되있고, 방음 거의 안됐어요.. 그리고 조식 그 흔한 쌀국수도 안나왔어요 3일묵었는데ㅠ
레이트 체크아웃은 무조건 돈받고, 체크인은 청소안됐다고 기다리게 만듬
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Gæstebruger
Overnattede i apr. 2023
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 30. jul. 2023
服務:服務很滿意,前台㻚珊小姐姐服務,很滿意
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Sunny400
Overnattede i dec. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 17. jan. 2025
We recently enjoyed a fantastic week at this wonderful hotel with friends, and it exceeded all our expectations. The photos online simply don’t do it justice! From the warm and friendly welcome to the spotless and comfortable rooms, everything was exceptional. The breakfast was delicious, and the tranquil pool area provided the perfect spot to relax. The villa was fully equipped with everything we needed, and the complimentary hourly shuttle to the beach was a fantastic bonus. A huge thank you to the team for making our stay so memorable.
Oversæt
Svar fra overnatningssted: Dear Sunny400 Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic week with your friends and that we exceeded your expectations. It’s great to know that you enjoyed the warm welcome, spotless rooms, delicious breakfast, and the relaxing pool area. We’re also glad that the villa had everything you needed and that the complimentary shuttle added to your convenience. Your kind words mean a lot to our team, and we truly appreciate you choosing to stay with us. We would love to welcome you back for another unforgettable stay in the future! Warm regards,
Hollie A
Overnattede i feb. 2025
Par
5.0/5
Enestående
Slået op den 19. mar. 2025
Lovely hotel close to the ao nang beach area- very convenient to access the main beach by tuktuk for 100 baht and there is an hourly shuttle from the hotel for free which is a huge bonus! We found the hotel very peaceful and the staff were very friendly and helpful with us booking ferries/trips etc! The pool was lovely and the cliffs surrounding are beautiful! Would really recommend if staying in krabi- we didn’t love breakfast but that may just be our taste as there was plenty of choice!
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932clairev
Overnattede i jan. 2025
Par
2.0/5
Slået op den 14. feb. 2025
People at reception were not nice at all. Breakfast was disappointing. Check-out is at 12:00 PM. At 12:00 PM on the dot, the phone rang and I was asked why I hadn't checked out yet. Impossible to change in the toilets next to the reception bc they're so small. Guests put their towels on the seats by the pool and leave for the day so no available seat by the pool although nobody in the pool. Staff couldn't be bothered. All in all, this is too expensive for what it is.
Oversæt
Svar fra overnatningssted: Dear 932clairew, We’re sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we sincerely apologize if our service at reception did not feel welcoming. We always strive to provide the best hospitality and will address this with our team to improve. Regarding check-out, we follow standard procedures to ensure a smooth transition for incoming guests, but we understand this may have felt abrupt. We also acknowledge your concerns about the pool seating and will look into better management of sunbeds to ensure fair usage for all guests. We appreciate your honest feedback and will use it to make necessary improvements. Thank you for sharing your experience with us. Warm regards,
351williamj
Overnattede i jan. 2025
Par
1.0/5
Slået op den 1. feb. 2025
This review relates to the Massage Service at Aonang Hill resort. We checked in on Jan 29th and on 31st we decided we would like to get a massage. Seeing there was one onsite with a service list in the rooms we felt this would be a better option than the many on the road and beach that we had passed. We paid at the reception desk (1100 THB for both) and after the massage team had arrived from wherever we were invited into the room opposite reception. We laid face down in separate beds with curtains in between. My wife had a senior lady and I a young man. Immediately after my wife had removed her sandals the lady started explaining she needed a foot scrub in her non-existent English. After much cajoling my wife said ‘OK’ just to appease her. I received no such cajoling. To cut a long story short…. We both were given a ‘treatment’ on our feet that is designed to remove hard skin from the heel area only. Mine was applied all over my feet and left for over 20 minutes. I noticed some tenderness to my big toe and my feet felt really ‘zingy’ on the arches after a while - which is where this product should not have been applied. Consequence is that I suffered chemical burns to both feet and struggled to walk out. Staff at reception were interested and took pictures that they sent to their ‘manager’. The day after we decided that it was too risky not to have them looked at by a doctor and so we got taken to a medical walk in centre and had various treatments applied and medication given to us. This cost over 6000 THB (£150). Check up is tomorrow. Reception have continued to be interested but this is well above their pay grade. There is no accident book to fill in nor do they have first aid supplies on site. The elusive ‘manager’ has yet to appear and emails to their desk have not been answered. They know about the medical fee. Thus my advice to all travellers to Aonang Hill resort is to avoid the Massage Service like the plague if you don’t want to encounter poor service, and a management organisation who clearly don’t care about the welfare of their customers.
Oversæt
Svar fra overnatningssted: Dear 351williamj, Thank you for sharing your detailed feedback. We truly appreciate your insights, as they help us improve our services and ensure a better experience for all our guests. We are pleased to hear that you enjoyed the picturesque surroundings, our transportation services, and the nearby dining options. Your recommendation of the 11/1 Thai restaurant and the Cotton Bar will certainly be helpful for other travelers. However, we are deeply sorry to hear about the concerns you encountered during your stay. Regarding your room experience, we sincerely regret the issue with the drain odor and appreciate your patience as our team worked to relocate you to a more comfortable space. Your suggestion about balcony seat cushions has been noted, and we will review possible improvements. Regarding your unfortunate experience at the massage parlor, we are truly sorry for the distress and inconvenience caused. While the massage facility is operated independently, we take guest safety very seriously. We will escalate your concerns to the relevant parties and reinforce our recommendations for guest safety. We also acknowledge your feedback regarding onsite medical support and will explore ways to improve assistance for future guests. We genuinely value your input and regret that your experience was not as seamless as it should have been. Please know that we are taking your concerns seriously to ensure continuous improvements. If you would like to discuss this matter further, please feel free to contact us directly. Safe travels, and we hope to have the opportunity to welcome you again under better circumstances Warm regards,
jameshK1627TN
Overnattede i dec. 2024
Familie
5.0/5
Enestående
Slået op den 8. jan. 2025
Fantastic stay, a highlight of our trip around Thailand. Great family triple room with pool access. Amazing pool area and views. Really good breakfast. Free shuttle down to the beach area every hour. Really friendly helpful staff. Would highly recommend and look forward to coming back.
Oversæt
Svar fra overnatningssted: Dear jameshK1627TN, Thank you for sharing such a glowing review of your stay with us! We're thrilled to know that your experience was a highlight of your trip around Thailand. It's fantastic to hear that you enjoyed our family triple room with pool access, the stunning pool area, and the amazing views—it’s always our aim to create a relaxing and memorable atmosphere for our guests. We’re glad you found the breakfast enjoyable and appreciated the convenience of our hourly shuttle service to the beach. Your kind words about our friendly and helpful staff mean a lot to us, as they are dedicated to ensuring every guest feels welcome and well taken care of. Thank you for recommending us so highly, and we’re excited to hear you’re looking forward to coming back. We can’t wait to welcome you again for another fantastic stay! Warm regards,
shikha g
Overnattede i aug. 2024
Rejs med venner
1.0/5
Slået op den 31. aug. 2024
We stayed in this hotel for 4 days. Our 22500 bhat was stolen from the hotel room by the housekeeping staff. They just flicked all our 500 aed notes total of Aed 2500. The girl at reception and the staff didn’t not care much. They were just laughing it off. It’s a full racket here we found at night the room window was left open after cleaning. We did reach the police station but nothing really worked out in our favour. They are cheats and thiefs.. pls be careful of your currency. We paid so much for the hotel and then they stole all our money. We have traveled to so many countries and stayed in hotels.. this is first time that our money got stolen from the hotel room. It’s a common practice for them. Please avoid booking this hotel as you can be robbed.
Oversæt
Svar fra overnatningssted: Dear 574shikhag, We are deeply sorry to hear about the unpleasant experience you had during your stay at our hotel. The allegation of money being stolen is an extremely serious matter, and we want to assure you that we take this issue very seriously. We sincerely regret that you felt our staff did not respond appropriately to your concerns. Please rest assured that we will conduct a thorough investigation into this matter, and we will take the necessary actions to ensure our standards of service are upheld. If you have any further information that you would like to share with us, please do not hesitate to contact us directly. We are committed to assisting you in any way possible to help resolve this situation. We hope you will give us the opportunity to improve and provide you with a better experience in the future. Sincerely,