Sleep Whale Hotel

We chose this hotel for its location away from the noisy party areas, and it certainly delivered on being quiet and quaint. The staff were lovely, very nice and friendly, and having a lift was helpful. If you are driving, the free underground parking is a huge convenience. The pool area is aesthetically pleasing, and the kids absolutely loved spending time there. However, the room condition was a letdown. The furnishings are quite old and worn; we noticed scratched wood furniture, dirty curtains, and rusting/chipping paint on the metal bunk beds. While the bathroom appeared clean at check-in, there was a weird lingering smell. The AC unit is also very old and takes a long time to cool the room down, it definitely feels like it needs major servicing. Great potential, but the rooms need a refresh.

Hotel is nice, renovated. Good pool for relax. It was list that you can pay and have a late check out but when we try this option was not valid :(

I like the hotel because it is clean, spacious, and good location with reasonable price. It is also near halal food stalls which is walking distance from the hotel.

The front office staff need proper training on how to behave with customers. I understand that rules are important, and personally, I had no issues during check-in or my stay. However, during check-out, I observed an unpleasant situation. A family with a baby repeatedly requested an early check-in, but the receptionist kept rejecting them by simply saying that check-in is only at 2:00 PM, without even looking at them or showing any empathy. At the very least, he could have explained the situation politely or communicated in a more courteous manner. If possible, allowing them to check in just one hour early would have shown goodwill and care. I felt the behavior was quite rude and unprofessional. Even the previous day, I noticed other customers appearing uncomfortable due to the staff’s attitude. Overall, the lack of warmth and customer-friendly behavior was disappointing.

Small hotel with good service. clean and comfortable. Good location on main street , and. Many good restaurants nearby.

Really nice hotel, clean, helpful staff.. A bit far from the town so it’s best if you own a car. Otherwise fantastic hotel with pool, will definitely recommend for families or couple.