Aonang Phu Petra Resort, Krabi

Another hotel pretending to be a resort. More like a upmarket backpackers. 1. Safe in the room not working so you have to deposit your valuables at reception in their lockboxes. 2. Management is absent and never come. 3. The whole place is in need of a coat of paint, which will never happen. 4. No restaurant and no breakfast or any other meals. They provide a toaster in the morning but also paper plates and cups and plastic knifes. 5. No tissues or bathrobe. 6. Towels are so old it was like drying yourself with cardboard. I am sure there is more I could say but best just to advise you to avoid this place.

resort nestled in the trees next to cliffs. nive pool, will stay again

Nous avons adorés le personnels, principalement les dames à l'accueil, vraiment adorable, l'hôtel à vieilli,, par contre la salle de bain et plus récente, mais vu le prix que l'on paye il faut pas ce plaindre et il faut un moyen de locomotion, une navette nous emmène 3 fois par jour et après prendre un taxi pour rentré

Tout était parfait, rien de négatif ici. Il faut marcher pour se rendre au bord de l’eau mais c’est beaucoup plus calme que les hôtels sur la grande rue.

This was one of the most unprofessional welcomes I’ve experienced in all my years of traveling. I arrived two hours before check-in and was told my room wasn’t ready, which I understood, so I waited in the reception area. About an hour later, another couple arrived—also before the check-in time—and were allowed to check in straight away. It was only when the receptionist saw me watching their conversation that she told me my room was ready too. There was no communication during that whole time—no radios, no updates, nothing—so I have no idea why I had to wait and only got access to my room after someone else was helped. It felt unfair and poorly managed. When I was being shown to my room, the staff member opened the balcony doors and suddenly screamed. I asked what was wrong, and she said there was an issue with the bed, then left me outside on the porch while she went to get someone else. When she returned, I asked again why she screamed like that, and she avoided the question. I pressed her further, asking if there was an animal or something in the room, and she vaguely admitted she had seen an insect or animal, but didn’t clarify what exactly it was. She then brought a maintenance man to check the room, and they both laughed about the situation in Thai while I was standing right there. It made me feel very uncomfortable and disrespected. She then told me it was fine because whatever it was couldn’t be found, so it must have gone. At that point, I said I didn’t feel comfortable staying in that room anymore. We returned to reception together, and as we walked, she kept laughing with other staff members about what had happened, even though I was right beside her. It felt incredibly unprofessional and dismissive of my concerns. I already felt like leaving, but decided to give it another try. They moved me to a different room, but unfortunately, this room was filthy. The surfaces hadn't been wiped down, and there were watermarks everywhere (photos attached). I asked housekeeping to come clean the room again, and it took them three separate attempts over the next 24 hours to do it properly. I didn’t feel comfortable at all during my stay. I stayed one night and then checked out. I requested a refund, which they did provide, thankfully, but it was such a disappointing experience overall. I had really been looking forward to staying here, but I was shocked by how unprofessional and careless the staff were. I would absolutely avoid this place at all costs

After reading some reviews AFTER booking I was a little concerned ! No need . We had a lovely stay. We have stayed in Ao Nang on and off for 28 years and watched it grow from beautiful tranquility to tourist hell. Phu Petra was like stepping back in time . Lovely location , attentive helpful staff , big clean rooms. It's not a 5 star luxury resort. It is a 5 star typical southern Thai charm accomadation and HUGE value for money $600 australian dollars for 8 nights . Light free breakfast . Shuttle.bus to main Aonang . 5 min walk to some great quiet Thai family restaurants . Great pool area . Little.peace of Heaven in AoNang. Thankyou Phu Petra Amanda and Martin