Gæstebruger
18. februar 2024
The only good thing about this hotel is the location. Located on the edge of Ao Nang the area is quiet and peaceful but still not too far from shops and restaurants. There is an awesome night market nearby.
The hotel is a mess. For starters it has three names
Aonang Ayodhdya Krabi Beach Resort & Spa -SHA Plus certified
Ayodhaya Palace Krabi Beach Resort SHA+
And Krabi Nature Beach Resort.
The building is old and poorly maintained. The service is aweful.
The elevator hasn't worked "since covid" according to the staff. As soon as we arrived in the room the key slot light activator fell off the wall. Then we asked for a hair dryer and had to go down to get it from the front desk because they refuse to bring it to the room. We had to sign out their hairdryer and were given an electrical and fire hazard shaped like a hairdryer.
Only given some stained towels and a small bottle of shampoo and bodywash. No hair conditioner, no toiletries (toothbrush, shaving kit, etc), no slippers, and no robe. No room safe made it uncomfortable to have room made up and forced me to carry all my valuables at all times. The duvet was only covered by sheets and did not have a proper duvet cover.
Front desk rarely answered the phone. The toilet got clogged and they took 45 minutes to send someone and I had to call repeatedly.
Pool pH was low. The acidic water tasted almost like lemon.
On the last day we lost power in our outlets for the whole room. We couldn't charge our phones and some of the lights didn't work because they were plugged into outlets. The ceiling lights worked but we couldn't use the outlets. Front desk made excuses about not being able to fix it because the engineer had gone home.
The building was empty but they said they were fully booked up and wouldn't give us another room. Offered no compensation.
Do not stay here.
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