Villa Cha-Cha Krabi Beachfront Resort

Høfligt personale, meget god service. Men servicegebyret for sejlturen til øen er dyrt, fordi det ifølge siden opkræves pr. fem hundrede baht Men hotellet tager 1.500 pr. indbygger, som er væk, service og alt er det samme. Hvis du vil have kunderne til at gå tilbage Personligt er denne del for dyr.

It was a great choice! Three pools, on the beach, a very nice restaurant, excellent cocktails! Also close to the pier so travelling to Phi Phi and other islands is really easy! :)

Sorry this hotel should be name Villa No No & not Villa Cha Cha. Me & my business partner booked this hotel because we are meeting our Supplier for an urgent meeting & he was taking a vocation with his family in this hotel. So out of convenance so we thought to stay at the same hotel for 3 days 2 nights & as the website said is a 4 star hotel then we booked & paid for the stay at Trip.com. We arrived around 9 pm last Wednesday night & immediately after checking in I asked the reception lady that I need to book a Taxi for Thursday afternoon as I want to the local post office to post a parcel for my sister who lives in North Eastern part of Thailand. She said "No" cannot they do not have this service !!! She demanded that I should take the Shuttle Bus I said I don't want to as I cannot walk well & with 8kg of items to take to the post office that I do not where it is I want pay for a Taxi as a return trip - She said " No " order Grab - I don't have Grab account so how can I order Grab ??? Luckily my supplier has a car & he said I know where it is I can drive you there tomorrow no problems. Then I ask for Iron & Iron Board - she said we can send u an iron (to be honest i never seen such a small iron that has no steam function for 30 years) but " No " Iron Board !!! So I asked her how can I iron my clothes for tomorrow ??? She said u can " Buyer You Own Iron Board " I was shock to hear a reply like this ................ Another issue is we know how hot Krabi was when we are to arrive there so my supplier who is already staying there ask them to turn the Aircon on 1 hour before we arrive & or course they never did. The room was very hot all night I cannot cover myself to sleep because it will be too hot. Next morning Breakfast was another unbelievable incident, the offering in breakfasts were so poor & bad you can see the Hotel is trying to cut cost massively. Actually the Breakfasts was an add on cost to the room rate & that made it worst. Anything that is remotely decent are at extra cost, so I ended up paying extra for breakfasts for food that are eatable including ice coffee. In the Afternoon when I had spare time I went to a so call SPA of the Hotel & it was nothing but a beach hut totally open air with 4 mattress & one massage bed - not partition & everyone can see you during your message !!! Also the ladies who performed the message are definitely not professionals & the experience was not good. When I return to my room in the afternoon I saw the cleanliness of the room was not up to scratch after it had been clean as wash basin some of my tooth paste left in the basin was never clean. Also the food I ordered in the afternoon were the worst Thai Food I ever eaten in my life including inside & outside of Thailand ................. & it cost me over 600 baht for only have 3 rotten prawns in the fried rice & Thai coconut chicken soup that I can even cook better then their restaurant. Checking out time my business partner told me his room the water heater was broken before he checked in & was never fixed either. He gave up on the breakfasts in this hotel after looking at it on day one & never bother eating even we paid extra for it. On arrival we asked to book the hotel car to Krabi airport & guest what "No" it was not booked at all for 10 am. They finally got us a "Taxi" (and I thought we cannot book Taxi ???) to go to the Airport. Honestly this Hotel can only be a 2 Star to bother line 3 Star hotel & saying it is a 4 Star Hotel is totally misleading - Hotel Reception & Restaurant Staffs are rude & totally Unprofessional. Food are expensive consider the cheap food quality. Deco of the hotel & rooms are cheap & bad taste that resemble more of a Back Packer's Hostel then of a Proper Hotel.