Holiday Inn Resort Krabi Ao Nang Beach By IHG

Good location and is close plenty of good food and a short walk to Ao Nang beach. Serves good breakfast.

Rooms, services and locations are good. Only problem is the noise.  Unfortunately we were located in building #2 with a room directly on the street. Very noisy until 23:00 and start again early morning. The hotel location is good but make sure to ask for a room far from the street. Avoid also the rooms near the swimming pool as music is loud, hard to relax by the pool. If you plan to read books or even work on your emails, stay away from the loudspeakers. Breakfast is good but a lot of improvement could be done to improve the customer experience. Eggs station is in the middle which mean customer’s are queuing in the middle and blocking the way.. Would be much better for the customer flow if eggs station is on a side. Easy at no cost. Only three coffee machines for a large hotel. That could be fine if it was efficient machines. I’ve never seen so slow coffee machines. Makes no sense to have a full cup of Americano. I waited 20 minutes for a coffee until it run out of water and coffee beans empty. All customers in the waiting line complained about the speed. Yes it is holidays and we have time but while family had breakfast, I was queuing for coffee ! Espresso was fast but when other customers took Americano or Cappuccino, it is incredibly slow.  Room wasn’t ready before 15:30. Very noisy street, building 2 is probably the worst. Room 2307 electrical plugs doesn’t work. Only one out of four could be used. We use two flat connectors type. Would be great to replace plugs. Water in the alley from room 2305, 2303 every morning, certainly after the guest showers.

The location of this hotel is fantastic, surrounded by Halal food options, massage parlors, and 7-Eleven, making it very convenient for all your needs. We were pleasantly surprised with an upgrade to a mountain view room, thanks to Luna, the friendly receptionist. The room itself is compact but very clean, which we appreciated. However, there were a few minor housekeeping issues during our stay. On the first day, they forgot to provide the sachets of green tea and on the second day, towels were missing. These were small oversights and we didn’t let them affect our stay. Despite these minor issues, we highly recommend this hotel. They even offer three types of welcome drinks every day, which is a nice touch. Overall, a pleasant experience!