Kpm Tripenta Hotel

We had gone to attend the convocation function at IIM Kozhikode.The proper is well located overlooking a lot of greenery. The rooms are tastefully decorated. The staff are very polite and ever willing to do things to make our stay pleasant.

pros-rooms and food was good.not the best but ok. cons-management and behaviour and service-1) we had a booking for 3rd day also..on the 2nd day-asked us to leave as they were not aware that we had booking for 3 days .bad management .. 2)breakfast was included with rooms-but called after checkout and asked us to pay the bill for breakfast-(unprofessional and rude)it's an insult.later resolved after complaining in the app..3)not ready to help-we checked out early morning .so asked to packed some breakfast (refused )though we paid for it. 4)overall-not a safe place for tourists coming from outside as the management is too rigid and unwelcoming..also the staff doesn't understand English and other languages properly(wrong dinner was served twice in 2 days).

It was a pleasant stay and all the more enjoyable as I was given an automatic upgrade to a suite room

Found out about KPM Tripenta from MakeMyTrip app. I had been to Swapnanagari many years ago. Customer reviews helped in selecting this property. Our stay with Tripenta was truly amazing. Room was cozy, clean and fresh. Staff was professionals ever willing to help and support us. Ms Kavya made sure we don’t lack anything. Food was delicious. The dining facility set within our room was outstanding.

The stay was pleasant with a good room well maintained with all basic requirement like sufficient water, toilet accessories etc. Well mannered front office staffs who were very pro active to support and resolve if customers had any issues.

The main highlight is breakfast, its a good option if you want a perfect breakfast. Especially they have live juices and tea samavor. Other than that, rooms are decent as well as the services. But the room access key had some issues which restricted our movement and the lifts are not adequate as they have more rooms in each floor. So if you book during weekends, get ready to wait for a while to get into lifts.