4, 3, Lorong Api - Api 1, Api-api Centre, Kota Kinabalu, Sabah, 88000, MalaysiaVis hoteloplysninger
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat
Gæsteanmeldelser
8.8/10
Meget god
2444 anmeldelse
For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.1
Faciliteter8.4
Service8.8
Renlighed8.8
Filtrer efter:
Sortér efter:
Alle anmeldelser(2444)
Positive anmeldelser(2371)
Anmeldelser med billeder/video(801)
Lækker morgenmad(267)
Fantastisk havudsigt(137)
Ren pool(84)
Fantastisk swimmingpool(84)
Fantastisk til forretningsrejser(66)
Brusebadet var svært at bruge(51)
Lækker buffet(32)
Negative anmeldelser(73)
raop
Juniorsuite
Overnattede i jul. 2025
Familie
11 anmeldelse
8.5/10
Meget god
Slået op den 3. aug. 2025
Great location, decent stay at Promenade Hotel
Stayed at Promenade Hotel and overall, it was a pretty good experience—especially for the location.
It’s close to the popular seafood spots and just next to Bataras if you’re keen to shop for local supermarket items. We also walked to Imago Mall in about 15–20 minutes. Was told it’s also near Centrepoint, though we didn’t walk there ourselves.
Surprisingly good souvenir shop at the lobby
Don’t miss the souvenir shop in the hotel lobby—it’s quite affordable, even cheaper than what you find at tourist spots. Worth checking it out first before shopping elsewhere.
Breakfast and Rooms
Breakfast was decent with some variation daily.
We booked both the Superior Room and Junior Suite.
• Superior Room: Faced old buildings and the sunrise. It fits 3 pax but felt a bit tight.
• Junior Suite: Faced the sea and had a nice sunset view. We requested the third bed to be placed here instead, and it was nicely arranged.
Rooms came well-equipped with essentials like toothbrushes, shampoo, and soap.
Facilities & Tech
Unfortunately, the swimming pool and gym were closed during our visit.
TV had basic digital channels (DTV) but no Chromecast or smart features—an upgrade here would definitely help modernize the stay.
Overall
Comfortable and convenient, though the hotel ambience is a bit dated. Still, for what you get, it’s a solid stay.
Oversæt
Svar fra overnatningssted: Dear Roap, thank you very much for your thoughtful and detailed review. We're truly pleased to hear that you enjoyed the convenience of our location and had a comfortable stay with us at Promenade Hotel. We're glad you found our souvenir shop a pleasant surprise and appreciated the value it offers. It's also great to know that both the Superior Room and Junior Suite suited your needs, especially the sea view and sunset experience in the Junior Suite.We apologize the gym was unavailable during your stay due to upgrading works. It is however in it’s final stage and is expected to be completed soon. On the in-room TV, replacement to interactive TVs is in the midst in stages. Rest assured, we are continually working on upgrades to enhance our guests’ experience.Thank you again for staying with us. We look forward to welcoming you back in the future!
Jnicer
Deluxe-værelse med delvis havudsigt
Overnattede i jun. 2025
Familie
11 anmeldelse
10/10
Enestående
Slået op den 18. jul. 2025
I had a pleasant stay at Promenade Hotel Kota Kinabalu. The location is excellent — within walking distance to the waterfront, night market, and shopping malls. The room was spacious and clean, with a comfortable bed and a nice view of the city. Breakfast had a good variety, and the staff were friendly and helpful throughout my stay. It’s a great choice for both business and leisure travelers. I would definitely stay here again.
Oversæt
Svar fra overnatningssted: Dear Jnicer, thank you for your kind and detailed review. We're delighted to hear you had a pleasant stay with us. It's great to know you enjoyed our convenient location, comfortable and clean room, city view, as well as the breakfast variety. We're especially pleased that our friendly and helpful staff contributed to your positive experience. Your recommendation means a lot to us, and we truly appreciate your support.We look forward to welcoming you back for another enjoyable stay — whether for business or leisure
Anonym bruger
Deluxe-værelse med delvis havudsigt
Overnattede i jun. 2025
Solorejsende
24 anmeldelse
5.0/10
Slået op den 16. jul. 2025
Terrible experience no water in the hotel from night until next day 2pm. No action taken by the hotel. After numerous complaints and complaint to trip.com they send me bottles water for me to shower. Plan cancelled due to this terrible experience. Just notice in front of the hotel they even book the parking for water lorry- which mean this hotel always have water issue. But they lied they claimed that was their first time.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to share your experience. We are truly sorry for the inconvenience and frustration caused by the unexpected water supply disruption during your stay. We fully understand how frustrating and unacceptable this situation must have been. Please be informed that the disruption is due to factors beyond our control, specifically external issues affecting the water supply line to various parts of Kota Kinabalu and surrounding areas. The water supply disruptions occur without prior notice from the State Water Department. Unfortunately, we receive no advance warning, making it difficult for us to inform our guests in timely manner. While bottled water was provided as a temporary measure, we recognize it could not fully replace regular water access. We truly regret the impact it had on your experience and we hope to have another opportunity to welcome you back under better circumstances
Gæstebruger
Superior-værelse med byudsigt
Overnattede i jun. 2025
Forretningsrejsende
104 anmeldelse
8.5/10
Meget god
Slået op den 22. jul. 2025
The location is good and easy to get transportation. Breakfast is good with a lot of varieties
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for your kind feedback. We're pleased to hear you enjoyed our convenient location and found it easy to access transportation options. It's also great to know that you appreciated our breakfast selection — we do our best to offer a variety to suit all tastes. We look forward to welcoming you back to Promenade Hotel in the near future!
Ck Ting
Deluxe-værelse med delvis havudsigt
Overnattede i jun. 2025
Forretningsrejsende
30 anmeldelse
10/10
Enestående
Slået op den 23. jul. 2025
Location is just opposite Marriot but much cheaper.
Had food poisoning at some hawker place and went back to hotel and the staff immediately arranged for me to be sent to Queen Elizabeth Hospital A&E
Grateful for the care shown.
Too bad I was in pain and couldn't recognize who sent me to the hospital.
Oversæt
Svar fra overnatningssted: Dear Mr Ting, thank you for sharing your experience with us. We're truly sorry to hear that you fell ill during your trip, but we're very glad our team could assist you promptly and get you the medical attention you needed. Your kind words mean a lot, and we’ll be sure to share them with our staff. While we’re sorry you weren’t feeling well enough to remember who helped, please know that we’re just grateful you’re safe and recovering.We hope your next visit will be under much better circumstances, and we look forward to welcoming you back to Promenade Hotel.
Gæstebruger
Deluxe-værelse med delvis havudsigt
Overnattede i maj 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 1. jul. 2025
Excellent stay! Spacious and clean room with breathtaking sea view. The breakfast was delicious with plenty of variety. Friendly staff and great service made the experience truly memorable. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Guest, thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the spacious and clean room, the stunning sea view, and our wide breakfast selection. Your kind words about our friendly staff and service mean a lot to us.It’s truly rewarding to know we helped make your stay memorable. We greatly appreciate your recommendation and can’t wait to welcome you back for another excellent experience!
Linok81 Linoks
Superior-værelse med byudsigt
Overnattede i jun. 2025
Familie
49 anmeldelse
10/10
Enestående
Slået op den 5. jul. 2025
Celebrate my birthday at this hotel with my small family and im happy for this birthday moment.
Oversæt
Svar fra overnatningssted: Dear Linok, thank you for choosing to celebrate such a special occasion with us! We're truly honored to have been part of your birthday celebration, and we're so happy to hear that you enjoyed the moment with your family.Creating meaningful memories for our guests is what we strive for, and your kind words mean a lot to our team.We hope to welcome you back for more joyful occasions in the future!
Gæstebruger
Juniorsuite
Overnattede i maj 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 1. jul. 2025
The location of the hotel is good. Between two big shopping mall. Love the sunset and sea view. Thanks!
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for your lovely feedback! We're so glad you enjoyed our convenient location between two major shopping malls and had the chance to take in the beautiful sunset and sea views.It was a pleasure having you with us, and we hope to welcome you back again soon!
Mike
Superior-værelse med byudsigt
Overnattede i jun. 2025
Forretningsrejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 14. jul. 2025
Got a free room upgrade … room are clean & new.. been staying for 2 continuous weeks .
Oversæt
Svar fra overnatningssted: Dear Mike, thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the complimentary room upgrade and found the room clean and newly furnished. It’s especially rewarding to know you’ve chosen to stay with us for two continuous weeks — we truly appreciate your loyalty and trust.Should there be anything we can do to make your ongoing or future stays even more comfortable, please don’t hesitate to let us know. We look forward to continuing to welcome you!
Gæstebruger
Superior-værelse med byudsigt
Overnattede i maj 2025
Familie
44 anmeldelse
10/10
Enestående
Slået op den 22. jun. 2025
Pleasant stay. Nice breakfast. Good location and near to town. Only down side is the water disruption on the first day. But the hotel provided bottles of mineral water.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for sharing your feedback. We're glad to hear you enjoyed your stay, especially the breakfast and our convenient location in town. We sincerely apologize for the water disruption on your first day and appreciate your understanding during that time. We're glad our team could assist by providing bottled water, and we’re working to ensure a smoother experience in the future. Thank you once again, and we hope to welcome you back soon!
A.Faizal
Superior-værelse med byudsigt
Overnattede i maj 2025
Familie
8 anmeldelse
8.5/10
Meget god
Slået op den 28. aug. 2025
Parking in the hotel building. Great staff, suggest us for connecting room. Breakfast is ok.
Oversæt
Svar fra overnatningssted: Dear A Faizal, thank you for your feedback. We’re glad you found the parking convenient and appreciated our staff’s assistance in arranging a connecting room. It’s also nice to hear that you enjoyed the breakfast. We look forward to welcoming you and your family again soon.
Zila Hamzah
Superior-værelse med byudsigt
Overnattede i maj 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 25. jun. 2025
Easy to parking, walking distance to attractive area, cleanliness and varieties breakfast
Oversæt
Svar fra overnatningssted: Dear Ms Zila, thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed the convenience of our parking, our close proximity to local attractions, and the cleanliness of our hotel. We're also especially pleased that our breakfast selection met your expectations — we strive to offer a variety that suits all tastes. It was a pleasure having you with us, and we hope to welcome you back again soon for another comfortable and enjoyable stay.
Zaidah Siti
Superior-værelse med byudsigt
Overnattede i maj 2025
Familie
198 anmeldelse
6.5/10
Slået op den 9. jun. 2025
The hotel room just ok. The Air Conditioner not so cold. Staff hotel is helpful and friendly. No deposit required when you check in to the hotel. The breakfast is just ok. Easy to get the food and beverage by walking distance.
Oversæt
Svar fra overnatningssted: Dear Ms Zaidah, thank you for your feedback and we appreciate your positive comments on our staff and location. It appears that we did not fully meet your expectations and we apologize for any shortfall you experienced. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share as we would love to make things right. Thank you once again and we hope to have the opportunity to welcome you back in the near future
Bokkie Truong
Superior-værelse med byudsigt
Overnattede i maj 2025
Par
55 anmeldelse
8.0/10
Meget god
Slået op den 10. jun. 2025
Our second stay here: the first room given was a corner room with a stale, musty smell (carpets?) but the receptionist was very cooperative to change rooms to similar as before. Another enjoyable stay.
Oversæt
Svar fra overnatningssted: Dear Bokkie, thank you for choosing to stay with us again. We're truly sorry to hear about the initial room condition and appreciate you bringing it to our attention. We're glad our team was able to assist promptly and ensure your comfort with a room change.It’s great to know you had another enjoyable stay, and we look forward to welcoming you back again soon.
Gæstebruger
Superior-værelse med byudsigt
Overnattede i apr. 2025
Par
7 anmeldelse
7.5/10
Slået op den 3. jun. 2025
Hotel recently renovated in 2024 but for some reason carpet is still old. They were unable to fulfill our request for a king bed but help us merge the single beds (after a few reminders). Breakfast spread was good, location is near airport and walking distance to the newest mall in KK (Imago). Did not get to use the gym as it was under renovation, have to go down a staircase to get to the pool. Pool was nice and clean but the staircase to access to the pool had a musty smell.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you enjoyed our convenient location near the airport and mall, as well as the breakfast spread and clean pool. We appreciate your patience regarding the bed arrangement and are glad our team was able to assist. We sincerely apologize for the inconvenience and for not being able to fulfill your king bed request right away.Your comments about the carpet and the musty smell near the pool stairs are noted, and we’ll be sure to raise this with our housekeeping and maintenance teams for immediate attention. Room refurbishments are still ongoing and your feedback helps us address areas that still need improvement. We hope to welcome you back in the future for a more seamless and comfortable experience.