Kouros Palace

Le service est vraiment inexistant et le staff est désagréable. Les chambres sont anciennes et pas du tout propres ! La douche ne fonctionnait pas du tout !

Myself and my wife stayed here for a week the rooms were spotless made was in every second day shower was very powerful the pools were clean and looked well maintained the entrainment staff were very good Theo the bar manager was a lovely man very helpful and friendly as was all his staff food was fine always something I liked the only thing I would change is the breakfast I think should have English or Irish sausages nan bacon other than that we had a wonderful time met wonderful people and drank merrily two happy Irish people

We arrived to a very warm and friendly receptionist . Our rooms were not ready but we could leave our cases in a room and could have lunch which was nice then we walked around the grounds which are lovely and clean . Our room was ok I found the beds hard but comfortable air con was needed but wasn’t working when we arrived too tip make sure the balcony doors our closed and it will work ! 2 little bottles of water left in the fridge not replenished (there is a shop opposite and we bought lots of water from there ! And Pringles too ) We stayed all inc which tbf was ok there was always something to eat and drink however very small beers and the wine was better with a dash of lemonade in it ! Cocktails were ok . Sunloungers were nearly always available but we did reserve our beds about 8am so we got a good shaded area . The beach was amazing as was the beach bar too please have the gyros there they were amazing and fresh ! Staff were fab down there . We loved the bright and friendly electric buggy driver Arron who was just abs bonkers in the nicest of ways ! The evening entertainment was ok too but do take a pack of cards with you . The entertainment guys during the day were great we enjoyed the yoga ,aqua fit and aqua Zumba .both pools were clean and checked regularly too . Hubby loves a gym but he did say it was average at best . Our girls rooms air con broke we told the reception and we were phoned when we were out to ask if it was ok to replace it an hour later which we said yes obs . We thought that was great service . Rooms cleaned every other day and fresh bedding too and towels . Do take all your own toiletries as there’s were not great but ok ! I would say it’s not a 5 * hotel but a good 4* ! Saying that we would come here again .

Great hotel in a fab location. Staff friendly. Good entertainment. Loved our 2 bedroomed family room with private pool. Great sandy beach and warm sea. Food was average for all inclusive. 20/30 minute walk along the beach to Mastichari. Woukd definitely return.

My partner and I have just returned from an 11 night holiday at the Kouros palace. The hotel is set in beautiful grounds and are kept spotless along with the pool areas with plenty of sunbeds. There is also a wonderful sea view surrounding the hotel. A short walk away the hotel has its own private beach with plenty of beds and parasols, there is also a beach bar which serves a light lunch if you don't want to to have dinner back at the hotel. The evening entertainment is good. The daily entertainment is good especially the aqua aerobics in the pool, the guy who does this is absolutely fantastic. As the complex is large they have a golf buggy which you can flag down or ring reception for a lift, this is driven by Aaron, what a character this young man is, always has a smile for everyone and is such an asset to the hotel. The down side to the hotel is the house keeping of the rooms, for a 5 star i would have expected daily cleaning especially when you cannot flush paper in the toilet. Having to ask reception for toilet paper is not good. This hotel is very remote, it takes 45 minutes to walk into the nearest village which is not a pleasant walk. You can take a taxi. The food in the restaurant was often cold and this needs addressing. We did enjoy our holiday and thought it was good value for money.

- With it being a 5 star you have to pay 10 euros a night tax, this might be why it’s labelled a 5 star. - Room was outdated, with the white spot lights it makes it very clinical. - The smell of sewage coming from the bathroom fills the accommodation with a bad odour. - When we got there the shower head was in the bath, we had to ask for the attachment to be fixed. - In the bedroom there’s a red light which is overpowering at night, see picture. - When we got there two single beds were set up and it was like this for 3 days before cleaners decided to put the sheets together. - You only get given one pillow each and the first 2 nights neither of ours had pillow cases on. No duvets just a sheet. - It’s meant to be an all inclusive but you have to pay for bottles of water and any drinks after 11pm. - The guy at the top pool bar we found rude, we asked him to fill our water bottles up but he only wanted liquids in the paper cups. - A lot of the sunbeds are filthy. - You have to ask to have your rooms cleaned on the day, otherwise they’re done every other day. - You have to pay for any drinks at the Al a Carte restaurant. - In the 7 days we didn’t see the pools getting cleaned. Lacking staff. - In the evening without fail you have to queue for drinks. Again lacking staff. - Never before have I had to get my own drink at lunch and dinner. - It’s lacking food choice, only really one meat option each meal. - The ground from the hotel to the beach, looks very untouched and not maintained. - Although dressing gowns are supplied, they looked very over worn, see picture. - The shower curtain had a hole in and not long enough so water still went everywhere. For a 5 star this should be a shower screen instead.