N167SOkatek
11. oktober 2024
Beautiful resort, excellent food, good cocktails. The resort is spectacular, but the detail is lacking.. I wouldn’t say this was 5 star, but for Greece, this is a very good hotel. We had a lovely week away with our baby, the hotel is very baby friendly, providing an excellent cot bed and steriliser. The kids area and children’s team are great!!!! We really enjoyed the week. Areas that let the resort down and need attention: Rooms are tired, bathrooms need attention due to dirty tiles and over grouted tiling. Toilet flushes part broken. Pillows in room are not comfortable.. look fluffy but are in fact flat. The pools are very cold, too cold for me personally, but I understand heating them would be challenging. Whilst they have golf buggies available to take you around the resort, these are often not available or you have to wait for them for extended period of. When we were picked up one day we were told to hurry hurry because they were busy, I don’t want to be told to hurry hurry when I’m on holiday and I have a baby. The resort is definitely not suitable for people who are unsteady on their feet have issues walking or maybe have prams that need to be wheeled around, you will find yourself having to take long walks around the resort to avoid stairs. The resort is on a hill. The staff.. what a mixed bag. Some of the staff were very kind and friendly, but most, sadly were glum faced and some were rude. The American food bar was particularly miserable. Also presentation and cleanliness wasn’t to a high standard with staff.. simple things like dirty shoes made it miss the mark for me. For me, the attention to detail wasn’t there for the rating and cost.
Oversæt