Ikos Aria

In 2023 we spent a few days at the Ikos Aria. We were so impressed with the hotel, the staff, the accommodation and the surroundings ... So many reasons to book our vacation at the Ikos Aria again this year. The resort was spotless, with beautiful gardens and pools. The staff is polite and ready to help with anything we needed. The food in the restaurants is excellent. A special mention also goes to the Manager Mr. Tsaklas and his staff, who provided exceptional service and was always available to assist with any requests to make sure that every aspect of our stay was perfect. We can't wait to return to this fantastic hotel.

I would enthusiastically recommend the IKOS ARIA to travellers seeking a memorable, high-end vacation experience. The hotel's take breathtaking location and friendly staff made our stay exceptional. Last but not least ARIA'S restaurants were a culinary highlight, offering innovative dishes prepared with fresh, local ingredients.

All the restaurants are amazing,but the service is making them even better.I've never seen before such proffesional waiters.They are very attendant,always there for every small detail you can ask.We apreciated all of them,but we would like to mention our favortie one:Stefan.He was so charismatic,funny,very attendant,always with one step ahead,taking care of us,most of the times bringing us things that we would like to have before we even asked😅 We noticed how focused is on details,despite the multi tasks that he had,making our dinner a real experience.

Second year back at this wonderful resort. The location and climate here in October is unmatched (especially when the UK is so wet and cold). I've waited a few months to write a review because I wanted time to reflect, having had ten years experience with Ikos that was nothing but perfect every time. We've stayed multiple times at Dacia, Oceana and Aria and have been strong advocates with friends and family, generating at least ten more regular customers. Is the experience the same since the VC took over in December 2022. No! 2023 was fine without too much evidence of the Accountants knife slicing through the incredibly high standards set by this company but this year (2024) the evidence of some brutal cost cutting was all too plain. In addition and maybe as some form of conscious effort to disguise what has happened the management has become intrusively heavy handed. Examples of these changes were daily features of this year's stay. Minimised wine list with heavy emphasis on "private cellar" wines. Many empty bottles are on display in the bars. Staffing is tight, food quality average (clearly the previous suppliers have all had to sharpen their pencils or go) with some meals being below par. A new ‘Middle Manager’ class who appear, all too frequently (via use of the room number system identifying where you are at any point in time) to ask you, by name, if everything is OK - this seems "great service" on the face of it but is contrived and becomes uncomfortable. It is obviously a process of collecting information and trying to "manage" any issues. These people are adding no value and do not help us enjoy our holiday. What we have been used to is gradually getting to know the wonderful staff - I don't particularly want to meet the managers but do like chatting to the people with genuine roles who are a part of our holiday. My final thought is that Ikos is still a good holiday and the IKOS model is fundamentally unchanged but a venture capitalist will never sink millions into an investment and leave "perfection" alone.

Second year back at this wonderful resort. The location and climate here in October is unmatched (especially when the UK is so wet and cold). I've waited a few months to write a review because I wanted time to reflect, having had ten years experience with Ikos that was nothing but perfect every time. We've stayed multiple times at Dassia, Oceana and Aria and have been strong advocates with friends and family, generating at least ten more regular customers. Is the experience the same since the VC took over in December 2022. No! 2023 was fine without too much evidence of the Accountants knife slicing through the incredibly high standards set by this company but this year (2024) the evidence of some brutal cost cutting was all too plain. In addition and maybe as some form of conscious effort to disguise what has happened the management has become intrusively heavy handed. Examples of these changes were daily features of this year's stay. Minimised wine list with heavy emphasis on "private cellar" wines. Many empty bottles are on display in the bars. Staffing is tight, food quality average (clearly the previous suppliers have all had to sharpen their pencils or go) with some meals being below par. A new ‘Middle Manager’ class who appear, all too frequently (via use of the room number system identifying where you are at any point in time) to ask you, by name, if everything is OK - this seems "great service" on the face of it but is contrived and becomes uncomfortable. It is obviously a process of collecting information and trying to "manage" any issues. These people are adding no value and do not help us enjoy our holiday. What we have been used to is gradually getting to know the wonderful staff - I don't particularly want to meet the managers but do like chatting to the people with genuine roles who are a part of our holiday. My final thought is that Ikos is still a good holiday and the IKOS model is fundamentally unchanged but a venture capitalist will never sink millions into an investment and leave "perfection" alone.

The ultimate holiday experience. From start to finish a perfect holiday which will be hard to compete with going forward. The food was amazing and being a Coeliac I was catered for including gluten free beer at every restaurant,pool and on the beach. The staff was so attentive to all of the guests and could not be faulted.