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Placering8.4
Faciliteter8.4
Service8.4
Renlighed8.4
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shaneperkins84
Overnattede i aug. 2024
Familie
10.0/10
Enestående
Slået op den 27. sep. 2024
We have stayed In maisonette room which is dated but clean. We knew the hotel rooms were dated when booked. If you want modern book one of the other fantastic Mitsis hotels next door. The staff are fantastic couldn’t do enough for you. Food is good even for the pickiest eaters. Crepes done fresh till 1am. We would come back but having seen the other hotels would probably try Norida or blue domes. Wish I remembered all the staffs names from the fantastic reception staff, bar staff and wonderful catering staff. The food photos were from breakfast.
Oversæt
6/21
Svar fra overnatningssted: Dear Shane, Thank you for taking the time to share your review of your stay at Mitsis Family Village. We are pleased to hear that you found the hotel clean and enjoyed the warm hospitality from our fantastic team. We take great pride in ensuring all our guests feel welcomed and well looked after, and it’s wonderful to know that our staff left such a positive impression on you. We're also glad that you found the food satisfying, even for picky eaters, and appreciated our fresh crepes served until late. While the rooms may not be the most modern, we strive to provide comfort and cleanliness to all our guests. We appreciate your kind words and are thrilled you are considering a stay at one of our sister hotels, Mitsis Norida or Blue Domes, in the future. We look forward to welcoming you back! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 5. maj 2025
+ Beautiful hotel staff were amazing couldn’t do enough for all the guests. The room was clean and nice. Food wasn’t perfect but great selection and was very nice. Transport to and from beach was fantastic. - Extra 15€ Per night was a bit of a shock government tax - Arsenal lost.
Oversæt
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 5. maj 2025
We arrived late Thursday 24th April for a 10 day holiday, whilst there may have been some technical issues with the pool for a couple of days, it was soon resolved. The hotel team are simply the best I have experienced. Nothing is too much for them, all of them are happy, greet you and are really good fun. The rooms are fab, I had an upgrade to superior sea view room with sharing pool and it is simply fabulous. The food is good, whilst it is buffet, there is always something to eat and it’s fresh. Location is great, only a shuttle or short walk from the beach. A massive thank you to Miltos the general manager and the front of house team, you are all amazing and I would highly recommend the family village. You should all be very proud, an amazing holiday and I am sad to be going home.
Oversæt
Sarah W
Overnattede i sep. 2024
Familie
10.0/10
Enestående
Slået op den 31. okt. 2024
Amazing holiday! Our hotel room had the most amazing view, food was good and staff were great. Everything was just so unreal, definitely a holiday we won’t ever forget Thankyou so much to you all The hill was abit steep but there’s a very regular shuttle to take you up and down. The pools were beautiful but colder than the sea, but we were there in October of that makes a difference Being there the last week of the season I was worried not many places would be open but I was so wrong, if you get the chance to go into Kardamena town I recommend to eat at Portoeye and skala
Oversæt
Svar fra overnatningssted: Dear Sarah, Thank you for your glowing review and for choosing Mitsis Family Village! We’re thrilled to know that your holiday was memorable and exceeded your expectations. It’s wonderful to hear that you enjoyed the views, food, and service, and that our shuttle helped make the hillside location convenient for you. We’re glad to hear that you also explored Kardamena and found some local dining favorites. Thank you again for sharing your experience and we hope to welcome you back for another unforgettable stay! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Karen A
Overnattede i sep. 2024
Familie
10.0/10
Enestående
Slået op den 23. okt. 2024
We have visited the Family Village many times, and we are never disappointed. It is like home from home for us. The staff are welcoming and friendly from the moment you walk in. Nothing is too much trouble, and they always remember us when we return which is lovely.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your heartwarming review. It brings us great joy to hear that Mitsis Family Village feels like a home away from home for you. We deeply appreciate your loyalty and the fact that our welcoming and friendly staff consistently make your stays special. Your continued visits mean the world to us, and we are grateful for your kind words. We look forward to welcoming you back again and creating more wonderful memories together! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Ashleigh Adele R
Overnattede i sep. 2024
Familie
10.0/10
Enestående
Slået op den 22. okt. 2024
I don't normally write reviews but I felt I must with this hotel. Just back from a weeks family holiday and what a special place this is. Check in was fast and welcoming. The rooms were spotlessly clean and refreshed every day by lovely cleaning staff. The stocked fridge was also a nice surprise. The food was good fresh quality with a wide range. I'm a vegan and was pleasantly surprised by the variety. The drink selection was brilliant too! Entertainment at night was great, ranging from circus acts to bands. Location was perfect. So are surrounded by by beautiful scenery yet only a quick cheap bus trip to kardamenia or kos. Taxis are reasonably priced also. The staff at this hotel were amazing. I have never stayed at a place where the staff are so friendly and engaging. They had so much time for the children. And nothing you ask is a problem. You can't walk past without interaction. A special mention to the lady that works on the cocktail bar at night time, unfortunately never caught her name but she was so lovely and made so much time for our baby. Genuinely feels like such a treat to stay at this beautiful place. We hope to go back one day.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your fantastic experience at Mitsis Family Village! We are delighted to hear that you and your family had such a wonderful holiday. It’s great to know that our check-in process was smooth and that you found your room to be spotless and well-stocked. We take pride in offering fresh, quality food, and we’re thrilled you enjoyed the variety, especially as a vegan. Your compliments about our entertainment and staff truly warm our hearts. Our team strives to create a welcoming atmosphere for all our guests, and we’re glad to hear that they made your stay special. We appreciate your kind words and look forward to the opportunity to welcome you back for another memorable stay in the future! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Shauna D
Overnattede i sep. 2024
Familie
8.0/10
Meget god
Slået op den 21. okt. 2024
Check in: was very quick and easy, the reception staff are very friendly and helpful, we had booked a sharing pool room and I had emailed the hotel to request a ground floor room and was delighted that we were given one. The hotel gave our kids some presents on arrival which was lovely. The Room: the rooms are big and clean, the fridge was stocked with some drinks which get refilled every second day, the rooms definitely need some updating, there was no curtains or blinds on the window that divided the 2 rooms, so no privacy when getting changed with 2 kids in the same room. The balcony was a good size and sharing pool was great for kids but the ladders need some repairs. The corridor outside our room was really noisy, this is not the hotels fault, other guests with their children screaming and shouting and running up and down at all hours of the day and night, was very annoying but can’t be helped. The food in the buffet of the hotel is excellent, we were very surprised at how tasty and fresh the food was for all inclusive, it’s the best we have had, and staff couldn’t do enough for you. The crepes and ice cream stand is a lovely touch and our kids enjoyed this the most, I can’t count how many they had. The drinks at the bar are very good too, the cocktails were lovely and the iced coffee was really good. The hotel it’s self is really small and entertainment is held outside at the main pool, we found the entertainment let the hotel down a lot and was quite boring. All in all we had a lovely week at the hotel and found most staff to be friendly and welcoming. Kos is beautiful and there is so much to see and do. We will definitely return again but next time we will try one of the other Mitsis hotels in the complex as they all looked beautiful to.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share such a detailed and honest review of your recent stay at Mitsis Family Village. We're pleased to hear that your check-in process was smooth and that your request for a ground-floor room was accommodated. It’s also wonderful to know your children enjoyed the little welcome gifts — we love to create special moments for our younger guests. We're glad you appreciated the cleanliness and size of the room, as well as the sharing pool, which sounds like it was a hit with your family. Your feedback regarding the need for updates, particularly the privacy concern with the window (even though you could have reported this and we had put curtains between the 2 rooms) and the pool ladders, is invaluable to us, and we will certainly look into these aspects to enhance our guests' experience. We understand that noise from other guests can sometimes affect the comfort of your stay, and while it’s beyond our control, we regret any inconvenience it may have caused. It’s fantastic to hear that you enjoyed the quality and variety of the food in our buffet, and we’re happy that your children loved the crepes and ice cream station! We take pride in offering a memorable culinary experience for families, and your compliments on the drinks and cocktails are much appreciated as well. We value your feedback about the entertainment and will use it as an opportunity to improve that area for future guests. Thank you for considering a return visit, and we’d be delighted to welcome you back. We hope you enjoy exploring the other Mitsis hotels in the complex, and we’ll be here to provide another memorable holiday experience whenever you return. Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Megan T
Overnattede i aug. 2024
Familie
6.0/10
Slået op den 30. sep. 2024
It was very uncomfortable beds and barely any space I love the cats the food was ok but the pool was too salty I hated it I would only come back if the room was more bigger and that the bus to the beach was bigger and faster I also think the food should have more options
Oversæt
6/12
Svar fra overnatningssted: Dear Megan Thank you for visiting Mitsis family Village, and for spending personal time for this review. We feel sorry that we didn't meet your expectations in certain services and facilities, but I think that you hadn't done any research before your booking. Please be informed that all of our partners and our official website advertise that our pools are with salt water, and all of our room types have the square meters of the room plus photos and room plans. All of our photos with the beach and pools have the sunbeds that I am sure you probably have seen them in many places and you know if they are comfortable or not for you. Regarding the golf car for the beach is one of the longest with so many seats in the world market, it is an electric one, and according to the regulations of the complex, the maximum speed for all vehicles is 20 km/hour, and I am sure that you saw all the speed signs. Once more, accept our apologies for any inconvenience, and we hope to give us the opportunity in the future for a better service. Kind regards Miltos Divanis Gen. Manager Mitsis Family Village
694cheryl
Overnattede i sep. 2024
Par
10.0/10
Enestående
Slået op den 7. okt. 2024
Chrissi is amazing on reception funny kind knowledgeable nothing is to much trouble Areti angelo kostas all fantastic as are bar staff Food different every day Crepes ice cream amazing Food on beach superb fresh pizza baguettes wraps salads melon fruits bars good choices Sea crystal clear beautiful plenty of sun beds and good choice water sports Buggy to and from beach Only fault is swimming pools so cold Lovely views across to other islands
Oversæt
6/9
Svar fra overnatningssted: Dear Cheryl, Thank you for sharing your wonderful feedback about your recent stay at Mitsis Family Village! We're thrilled to hear that you had such a positive experience and that our staff, especially Chrissi at reception, made a lasting impression with their kindness and professionalism. It’s great to know that you enjoyed the variety of food offered, from our daily selections to the delicious crepes and ice cream. We’re also pleased that you found our beachside offerings, such as fresh pizza and salads, to your liking. The stunning views and crystal-clear sea truly make our location special! We appreciate your feedback regarding the temperature of the swimming pools, and we will certainly look into this to enhance our guests' experience. Thank you once again for your kind words. We look forward to welcoming you back for another lovely stay in the future! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
louisehogg6
Overnattede i sep. 2024
Par
8.0/10
Meget god
Slået op den 4. okt. 2024
This is our third time at this hotel,we absolutely love it especially the staff they are absolutely fantastic aspasia the waitresses in the evenings is just an asset to this hotel and also juliano the head bartender! The rooms are clean and have everything you need(could do with updating)love the mini bar being restocked every other day,the food is very nice a great selection for everyone even fussy eaters,great selection of drinks I think a frozen strawberry daiquiri would be a perfect addition to the menu! I also love spending time at the main pool but it would benefit from upgrading the sun beds and some good music on as the entertainment team have music on which is fantastic but they turn it off when they leave,we had a fantastic time as a couple and will definitely return at some point but the only thing putting us off coming back is the entertainment team during the day this year and last year we’re not great 2018 team we’re just amazing! And the evening entertainment is not great,the only night we enjoyed was the drifter they were upbeat and had everyone singing and dancing,the Greek night was disappointing I was expecting more and the rock band were very boring,not rock music at all which we were looking forward to,I have to say the beach cart was a fantastic upgrade from last year’s,the new toilets at reception are a massive improvement and all the plants around the pool area look fantastic,overall we love this hotel and would love to return one day but would maybe need to see some more improvements
Oversæt
Svar fra overnatningssted: Dear Louise, Thank you for taking the time to share your thoughts and for choosing to stay with us for the third time. We are delighted to know that you continue to enjoy your time here at Mitsis Family Village, and it’s always a pleasure to welcome returning guests like you! We greatly appreciate your kind words about our team, especially Aspasia and Juliano. They truly are wonderful members of our staff, and we will be sure to pass along your compliments to them. It’s also great to hear that you enjoyed the cleanliness of our rooms, the variety of food, and the drink selection – we'll definitely consider adding a frozen strawberry daiquiri to the menu! Your feedback regarding the entertainment is very helpful. We understand how important it is to provide engaging activities, and we’re sorry that this year’s entertainment didn’t meet your expectations. We will certainly take this into account as we continuously work to improve the guest experience, particularly the music and evening shows. It’s wonderful that you noticed the recent upgrades, including the beach cart and the improvements around the pool area. We value your input on further enhancements, such as the sunbeds and the poolside atmosphere, and we’ll explore these options as part of our ongoing improvements. We look forward to welcoming you back for an even better stay in the future, and thank you again for your loyalty to our hotel! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Carol-Ann R
Overnattede i aug. 2024
Rejs med venner
10.0/10
Enestående
Slået op den 29. sep. 2024
First time at this hotel. Lovely staff they were all really helpful. From management right up to cleaning staff Lovely food we even got duck legs one evening which I have never seen at a all inclusive Amazing views I will definitely be booking again
Oversæt
Svar fra overnatningssted: Dear Carol, Thank you so much for your wonderful feedback! We are thrilled to hear that your first stay with us was such a positive experience. Our entire team, from management to cleaning staff, takes great pride in providing exceptional service, and it’s rewarding to know their efforts were appreciated. We’re also glad you enjoyed the variety in our dining options, especially the duck legs, and that the views made your stay even more memorable. We look forward to welcoming you back for another amazing holiday soon! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Darren M
Overnattede i aug. 2024
Familie
10.0/10
Enestående
Slået op den 26. sep. 2024
This was our 1st time to KOS & looking at some of the reviews over the summer for the Mitsis Family Village we were concerned ! however what a great relief we loved it!! Upon arrival the reception team are very pleasant and the porter took our cases to the room and also when we departed a porter came to collect nothing was to much trouble - very impressed. We requested a Sea view room and wow we had an excellent view, the block came with a shared pool which was lovely, the room was exactly as others have stated is dated but very large and a lovely bathroom suite with plenty of wardrobe space. Mini bar refreshed every other day nice touch! & the guy that does this who also works in the restaurant is brilliant! The room was cleaned daily and was spotlessly clean! The restaurant staff work very hard, always eager to get you seated and work tirelessly. There was a vast selection of dishes with the chefs cooking various dishes by the buffet area as well. The beach food is freshly made pizza and freshly made wraps these are a really nice addition, combined with nice vibe music with friendly beach bar staff. The pinnacle is the great guy that takes you on the cart to the beach so friendly and gives you a good steady ride. The ice cream and crepe bar which serves from early until 1 am i think is really good. Bar staff work very hard if I am going to be ultra critical i felt the drinks were unfortunately watered down, but this was the same on the beach bar as well just a personal opinion. Good bus service into Kardamena. On the whole had a great time and will be back next year!
Oversæt
Svar fra overnatningssted: Dear Darren, Thank you for sharing your delightful experience with us! We are thrilled to hear that despite initial concerns, you enjoyed your first visit to Kos and your stay at Mitsis Family Village. It’s wonderful to know that our reception and porter services made you feel welcome from the moment you arrived. We're glad you appreciated your sea-view room with the shared pool, and it’s fantastic that our housekeeping team kept everything spotless throughout your stay. We're also pleased that you enjoyed the wide variety of food options, including the freshly made pizza, wraps, and the fun atmosphere at the beach with our friendly staff. Your kind mention of the mini bar and the crepe/ice cream bar, serving until late, is greatly appreciated. We’ll look into your feedback about the drinks to ensure we maintain the high standards we strive for. We look forward to welcoming you back next year for another wonderful stay! Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Jay-Marie C
Overnattede i aug. 2024
Familie
10.0/10
Enestående
Slået op den 5. sep. 2024
We had the most amazing holiday and stay at Mitsis family village. We stayed in one of the shared pool rooms and it was great. All the staff were lovely and there’s nothing they couldn’t do for you. In the room the air con was fantastic and the mini fridge stocked up daily. The food and drink was the best we have had in an all inclusive especially the cocktails. The kids absolutely loved the unlimited crepes and ice cream and the pizza on the beach was a great hit. Being able to spend the day at the beach and still be all inclusive was fab. There are buses from the hotel into Kardamena and Kos town and both places are definitely worth visiting. These is a hotel in Kos town mitsis ramira that you can visit and use there all inclusive. The pools are lovely, we spent a lot of time at the slide pool with the kids. We are already looking at booking again next year. That’s so much mitsis for an unforgettable holiday!
Oversæt
Svar fra overnatningssted: Dear Jay, Thank you for your glowing review of Mitsis Family Village! We are absolutely thrilled to hear that you had an amazing holiday and enjoyed every aspect of your stay. It’s fantastic to know that your shared pool room met your expectations and that our staff left a lasting positive impression on you with their friendliness and willingness to assist. We're also pleased that you enjoyed the air conditioning, the daily restocked mini-fridge, and especially the food and drinks, with special mention of our cocktails. It's great to hear that your kids loved the unlimited crepes, ice cream, and pizza by the beach! We are glad you found the convenience of all-inclusive service at the beach enjoyable, and that you made the most of your time visiting Kardamena, Kos town, and our sister hotel, Mitsis Ramira. We look forward to welcoming you back next year for another unforgettable holiday. Warm regards, Miltos Divanis General Manager, Mitsis Family Village
Karen P
Overnattede i aug. 2024
Familie
10.0/10
Enestående
Slået op den 4. sep. 2024
Just come back from having a wonderful time with our family in this lovely hotel. We were not sure what to expect and wondered if we would be out of place among young families, but far from it. We booked a superior sea view room which more than met our hopes and the adjoining shared pool had beautiful views across the coast. Great food in the restaurant. Something for everyone and lots of Greek dishes to try. The dining experience is relaxed, perfect for families but very far from being a canteen! There are plenty of free drinks and snacks to enjoy during the day. We’ve been to a couple of all inclusive hotels where drinks were limited to the meal times, and then almost rationed by the staff. Not so here, where there was an almost endless array of cocktails to try, and excellent coffee/soft drinks during the day. The beach is a steep walk, but there is a continuous shuttle service provided by the hotel. Outside the hotel you can catch a bus into Kardamaina for €2 pp and there you can book trips around Kos and neighbouring islands. The bus service into Kos Town is once daily from the hotel and cost €3.80. The only thing we would warn about is the fact the property is set into a mountainside and may not be suitable for people with mobility issues. After a couple of days we were able to conquer the stairs up to our apartment without stopping for breath, so getting fit might be an unexpected bonus! Thanks to the hotel staff for a lovely holiday and providing such a welcoming atmosphere. We would definitely like to visit again.
Oversæt
Svar fra overnatningssted: Dear Karen, Thank you for sharing your delightful experience at Mitsis Family Village. It’s wonderful to hear that your family had such a relaxing and enjoyable stay. We’re pleased that your superior sea view room with the adjoining shared pool exceeded your expectations, providing beautiful views of the coast. We appreciate your kind comments about the variety of food, especially the Greek dishes, and the relaxed dining atmosphere. It’s great to know that you enjoyed the endless array of cocktails, soft drinks, and coffee throughout the day. Our team is always striving to ensure our guests feel at ease, so we're glad the shuttle service and local bus connections helped make exploring the surrounding areas more convenient for you. We take note of your feedback about the property being set on a mountainside, and we understand it may not be ideal for everyone. Thank you again for your kind words, and we hope to welcome you back for another memorable stay soon. Best regards, Miltos Divanis General Manager Mitsis Family Village Hotel
Artur T
Overnattede i jul. 2024
Familie
6.0/10
Slået op den 25. aug. 2024
Just come back from my holiday 3 days ago. We spend in family village 2 weeks and I have mixed feelings not happy with reception at all very rare communication the request for any thing there is pointless, before my vacation, I sent a request for a room on groundfloor, unfortunately on the day of arrival I was told that they did not see this email, which was strange because I received a reply that they would try to arrange it but we didn't got it. My girlfriend is after spine operation so she can't Climb on the ladder, later spoke with people which came 2 days after us and they said hotel offer them free upgrade for swim up room and they gave them ground floor so feel bad after that because I paid more money for swim up room 5 days before departure they call me to reception for room change but have to refused because I went for rest no running up and down with suitcases. Second problem was the sunbeds on the beach few times we went there and come back to room because there is not enough for the number of guests which they taken. Good points rest staff very friendly rooms are tidy delicious food specially crepes good cocktails the entertainment on main pool is boring but on amphitheatre we just enjoyed and the view from the hotel is amazing. The hotel should be max 3 stars last year we had a week in sovereign 4 stars and was much better just the view not sauch beautiful like here.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing your feedback with us. I’m genuinely sorry to hear about the issues you faced during your stay. We deeply regret that we did not meet your expectations regarding the room assignment and the communication from reception. Your comfort is a top priority, and it’s concerning that we didn’t address your request adequately. I’m pleased to hear that you enjoyed the friendly staff, clean rooms, delicious food, and the beautiful view. I’ve shared your comments with our team to ensure improvements in our service, particularly regarding room requests and sunbed availability. We value your input and hope to have the opportunity to provide a more seamless experience in the future. Warm regards, Miltos Divanis General Manager Mitsis Family Village Hotel