Boardinghouse Home - Adults Only -

Not much to complain about. An electronic check in, quite innovative! Parking of the property is recomended as outside only 2h at the time are permitted and pritty expensive. The room was just as described in the options (if coupoles I recomend to 1.60 bed, as we find the French size bed , 1.40, a bit too small), loved the balcony, spacious and the individual heating the had temperature regulation. A small microwave was provoded, kettle, cutlery and fridge (we did not use them however). Location was fine, 10 min walk from the center and not to buisy and noisy. Main road was 2 blocks away making it easely reachable by car. Linen and towels provided and clean, so was soap. Did not try breakfast. One only negative thing was the floor which was stiky in one part of the room.

This is a rather weird apartment hotel - one of those design concepts that look great in the brochure and causes quite a bit of consternation for the uninformed user. It is obviously designed for a very certain kind of customer - and almost hilariously "German." For instance - there is kitchen in the apartment, but it only has a microwave, so you can't really make any food there. You can use the kitchen, but you have to do the washing up yourself (written in the German-only documentation) or there will be an extra charge. You can use wifi, but only two devices at the same time. You have parking in a basement garage, but it is very narrow and hard to maneuver a full-size car in there. Only German television channels, sort of weird for a hotel that offers four different languages on its check-in machine. The hotel is located in a residential area with few shops, we had to drive to an Aldi about 2 km away to get food (and then found that the "kitchen" really wasn't.) The air conditioning was turned off when we arrived and was inadequate - it was a hot day, and the room did not cool down significantly from 2100 to midnight. All in all, you are much better off with a regular hotel room. This did not feel as much as a hotel as checking in to a military establishment.

Take great care.. when i was booking on line i requested a cot for our baby as i was not clear on the information provided relating to no beds. I received no response. I requested clarification and this was provided only one day before our trip. They could not provide a cot and accordingly we could not stay here. We were very disappointed to be charged 80% of the cost whether they had the right to or not. Very disappointed Adrian

I went to this hotel just for a couple of days, and I would never suggest it to anybody. 1st: nowhere is reported that the check in is completely automated after 11-12 am, so if you have any problem, you have to deal with it alone. 2nd There was a total disorganization concerning the internet connection. They claim it is for free, but they never say that you have to hurry up to get one of the copy they print everyday with username and password, and if you arrive in the evening, there is big chance that you do not get any of these copies (other 5 guests had the same problem I had, no printed copies of the password), so you have no internet in the room (even if you payed for it) and since there are NO people at the front desk, you cannot complain to anybody to solve your problem. I went there for work and I could not prepare my ppt presentation thanks to them. On the day of the check out a brainless receptionist told me they just print the exact amount of copies matching the number of occupied guest rooms and he could not understand that if a guest took more than one copy (i.e. he can lose one and take another) some other guest will remain without. I suggested to leave one copy IN the occupied room and not in the common hall...I hope they will find a solution. At least the room was clean and quite, so I do not give them only 1 point.

I never write reviews whilst I’m still in the place however as I’m sitting in the staircase (no internet in my room) I feel compelled to warn other travellers. This is advertised as an ‘adults only’ property and what should I have in the apartment next to mine? Children! I love kids, however booked this to have rest from them. Why advertise as adults only and clearly be misleading guests? And the wifi, well as I said I’m in the staircase so I can log on. Absolutely disgusted with this misleading place and how hard is it to get reliable wifi these days?!!!! I despise properties that mislead their guests especially when my hard earned money is wasted. Unfortunately I urge all potential guests to check reviews and be prepared for terrible wifi and children in this adults only apartment complex.

It was 9:30pm on a Sunday evening when I attempted to check-in to Boardinghouse Home complex. I entered the booking number and my name more than 10 times to try to register. Each time the computer showed “no reservation” under my name or the booking number. No one at the Boardinghouse Home management was available. Boardinghouse Home is a poorly managed and run business. Its motivation appears to be the maximization of profits at the expense of its customers. Our interaction with Boardinghouse Home management was met with extremely rude and highly unpleasant encounters with personnel. Do NOT stay at Boardinghouse Home in Konstanz, Germany as it has a ridiculous policy to not allow mistakes to be addressed (within 1 hour of booking). It stuck to its 5 day non-cancellable policy despite the fact that a mistake was made for the reservation only an hour prior. Boardinghouse Home is a poorly managed and run business. Its motivation appears to be the maximization of profits at the expense of its customers. Our interaction with Boardinghouse Home management was met with extremely rude and highly unpleasant encounters with personnel.