Gæstebruger
30. april 2025
Avoid This Hotel — Disappointing Stay from Start to Finish.
We made the mistake of booking a room without a window — it was incredibly cramped, with barely enough space for one person to walk down the hallway. The bed was wedged against the wall, making it impossible to access from both sides. Even worse, despite clearly booking for two people, we were only provided with one set of amenities. When we raised the issue at reception, we were told we needed to “request” amenities at check-in — a baffling response, considering the booking clearly stated two guests.
For the second and third nights, we upgraded to a room *with* a window — but don't expect a view. Ours looked directly into a concrete wall and, to make matters worse, had a giant water tank right outside. I requested a room change, but the staff flat-out refused.
Service throughout our stay was consistently poor. The restaurant was slow due to being staffed mostly by trainees. At checkout, we were asked to wait while they inspected the room — something I wouldn’t mind if it was brief, but the delay was frustrating, especially with our airport transfer waiting.
Speaking of transport, we used the hotel’s car service, but payments were handled in a very unprofessional way — no receipts were given, and we were told to pay either the driver or a random staff member at reception. It all felt shady and disorganized.
Sorry, but not sorry — this hotel was a disappointment in every way.
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