Hotel Raj Regency

We stayed in this hotel as part of a marriage group. The Rooms are clean and spacious. The hotel is not on the main highway to Kollam or Trivandrum and hence suffers from a location bias. While we did not expect any 5 star hotel rooms, what blew us away was the very responsive staff whether it was the front desk or the restaurant. The restaurant serves very good mallu food as well as good continental fare. Veg options are limited (as in many restaurants in Kerala). The staff was very small in number to serve a big crowd but after the first day they found their paces and rose to the occasion. There was a significant issue with wifi which did not improve at all during our stay. Overall a well placed hotel on the way to Kottarakara/Kollam/Trivandrum which has clean rooms and bathrooms.

One of the worst hotel bar I visited..staffs are only running no movement of works…really disappointed ..I visited executive bar..worst of money…I ask for beer they bring water…no value for the money what we pay…under manning and lack Of training for staffs

The hotel was clean. All facilities were provided. The lady at the reception is very helpful. Jatayu earth centre is close. However, the issue is the restaurant which doesn't serve fresh food and it caused food poisoning. I vomit-ted thrice at the aiport and a forth time durinf my flight.

Stayed 2 nights at the hotel with family for a marriage function at a nearby place. Check-in was seamless and the entrance lobby was spacious. The rooms were good and the windows were opening toward open space. Though it was an air-conditioned hotel, due to ill health i wanted to use the ceiling fan but strangely it functions only at full speed as there was no speed regulator installed! the front office assured help but no response thereafter. Similarly, i wanted hot water for drinking due to ill health which they provided at first, but later in the night & morning, they denied saying room service is closed which i found very mean reasoning. I requested a kettle which initially they refused by saying the room i opted for doesn't have such a facility! eventually, they provided one on the second day for which i am thankful. Coming to the food, the masala dosa they provided in the breakfast was so ill-prepared that it felt like the first dosa they made for the day had a bad il smell & lots of burned food with black layers over it. The soup i had was overdone with spices and thus spoiled. The food other family member had at the restaurant was said to be good. The front office has to be proactive in nullifying customer complaints in a reasonable time. Overall the experience was average for us and their rent is found on the higher side given the location which was far away from trivandrum city.

I travel-led with my mom and the room and its ambience throughout the stay with the service of the hotel all were excellent. Would recommend this hotel to my family and friends

Breakfast was not good,