The Sonnet, Kolkata

Good breakfast Clean hotel Booking issues resolved on the day Few items missing from the room but sorted minimum fuss Staff polite and helpful Construction was ongoing but visitors not disturbed at all Great location in centre of salt lake - near metro with easy access to those travelling across the city

Dear Sir, This is in regards to an event we hosted in the Emerald banquet hall at The Sonnet, Kolkata. We celebrated our daughter's first birthday on March 27th, 2025. I wanted to share our wonderful experience with different teams working at the hotel. Firstly, we want to thank and appreciate the efforts of the housekeeping team with the decorations. The team handled all our requests very patiently. Both, Mr. Rajesh Pandey and Gautam, worked hard on realising our expectations and the end result really exceeded our expectations. I have attached few pictures showcasing the tremendous job done by the team. Cake was prepared exactly as requested and was the highlight for us. Everyone enjoyed and appreciated the taste and quality of food served and the courteous service by the team. All support staff were really polite and helpful. Finally, I would like to convey my gratitude for all the support provided by Mr. Dipak Mondal (Banquet Manager), he helped coordinate the event from beginning till end and was there throughout. It was a really pleasant experience for us, all thanks to several teams coming together and working with customer satisfaction as their top priority. I will definitely recommend The Sonnet to all my family and friends. Once again thank you all for your efforts to make it a successful event for us. We loved it! Regards Isha Bhatnagar Paul

Excellent stay, Housekeeping and Laundry services are excellent. Promptly delivered. Wish to stay again during my next visit to Kolkata. The location is also nice, not like downtown area where lot of traffic. Mr.Rajesh and Kavita from Housekeeping were excellent in their services. A R Khatri R No 710