Zone by the Park Kolkata

The hotel was very good, The room was also very good, i was a flight 5 hours later after check out, for this 5 hours I kept my bags and Staff at hotel storage and after movies and shopping i took it back from hotel.

Honestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details: Room: 5/5. The decoration, the ambiance, the wall art. Lobby and other places: 5/5. Absolutely loved the design and hotel architecture. Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in. ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers. Bar and Food: 4/5. Good collection, great taste but very expensive. Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas. I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.

Good property could have been maintained even better

Awesome services.Awesome food and location. Room service house keeping kitchen staff everybody are so helpful and always ready. I sincerely thank all zoners. Bapi and Debkanta were amazing. I loved the stay here

Actually I even dn understand whr to start this hotel is my worst experience ever.. please guys never ever stay in this hotel.. I am a pure vegetarian and after my clear instructions to the restro staff thy have sent the me non veg Kathi role.. my other colleagues informed me that this is chicken .. I mean I feel so bad that due to that dumb staff n hotel I ate chicken but this is not it .. after so many calls to reception she picked my call n I explained everything to her n ask her to send the duty manager in my room ryt now ... after waiting too long (2hrs) ,Nobody came.. this is how thy handle their guest not even a single staff is ready to listen ur problem ... this my serious request to all please never ever consider this hotel ... which is zone by the park new town near Biswa Bangla conventional centre....

Amazing experience at zone by the park hotel kolkata. Management is way too kind to provide us with all the amenities. Been allowed for a complimentary room upgrade without any extra tariff. Particularly KISLAY & SAUMAK has been very kind and supportive.Thankyou. ⭐