Ibiza the Fern Resort & Spa, Kolkata

The overall stay was a little bit OK. But to mention the staycation was not at all satisfactory. The property did not have WiFi and even in the room the WiFi was weak and was very difficult to connect. Also, the speed was very slow not expected by such a premium property. We had taken the staycation package which had breakfast, lunch, dinner and a welcome drink included. We did not get any welcome drink at all. The food quality was good but the menu was same mostly both the days, a few items changed here and there. Same also for lunch and dinner. Everything was chargeable if you order from Room Dine In service numbers. They charged us for water even. Two bottles of water (20 INR) each costed some 200+. Another factor, there were frequent power cuts and the air conditioning in the room always ran into error. Even informing the reception the problem was not solved at all. Also, from a pricing perspective the property charged a premium which was higher than 5 star properties. I had stayed in Hyatt in Delhi at the start of the month, but it was still less. In short, if you do not have any other option then you can go for this. Also, food is satisfactory so for a day outing this is ok. Please note that property charges a premium but do not provide services as a 3 star property also.

Trip at Ibiza was great. Mr Aftab at the dinning made us comfortable and his team made everything perfect for us. Aftab is a great asset to the fern resorts. The ambience was excellent and stay was good.........,..........................

HI i would love to share my feedback of my stay specially I am so much gratefull and happy with all of your staffs hospitaly and attentiveness towards guests and they are always ready to help us and serve us better .. Food- lunch and dinner both were great had so much options for both veg and non vegetarians we loved the dishes they tastes yuuumm activites- so much to do in this resort and the resort will never make you feel bore you will be missing some of the activities as so much cant be completed in 1 night stay room- we opted for the basic category of rooms which were situated in the nirvana building the rooms were quite shabby not maintained that the only minus point I have found out but the service over their were 10/10 whenever we had to come to the main buinding every time the golfcart would carry us … never we had to walk

This was our third visit to Ibiza, and I can honestly say that this place has degraded a bit over the years.. We did not get any internet connection in the winter green room.. The room was not up to par, the balcony was dirty. The only thing I absolutely love about the place is the complementary breakfast they serve, but even then this time we felt it was a bit off.

Hey... I m staying with my family from ibiza the fern hotel.. Stay was very good I m very satisfied to my stay this is good property staff was very good.. Thanks to front office staff Ankita and whole management team very helpful. Food was very good

This is good property, stay was very good , food was very good specialy thanks to Ankita she is very good staff she is very helpful, she everything doing good..good hospitality.and food was good . Everything was good..I'm very happy to my stay................