Ibiza the Fern Resort & Spa, Kolkata

A peaceful and perfect vacation spent , we had lot of fun and enjoyed food with best quality, thanks to zaffar sir for the cake . For family best place to visit , near from Kolkata and kids can have lot of activities in the resort 🚕🚕🚕🚕🎬🎬🎬🎬🎬🎬

I recently stayed at Ibiza The Fern Resort & Spa, and I regret to say it was a thoroughly disappointing experience. This property is the very definition of mediocrity masquerading as hospitality. The Room: The room was subpar, with a bed cover that was noticeably dirty—an instant mood dampener. Basic amenities were barely functional; some plug points didn’t even work. It felt like no effort had been put into ensuring a comfortable stay. The Food: If there’s one thing this resort excels at, it’s quantity over quality. The food lacked any distinctive taste and felt like it was there just to tick a box. Not one dish stood out, and dining felt more like a chore than a pleasurable experience. The Facilities: The cherry on this disappointment cake was the fact that a couple hijacked most of the spaces for their personal photo shoot. As a result, other guests like us couldn’t move freely around the resort. It’s unacceptable that management did nothing to regulate this. Service: The epitome of terrible service came when we had to wait over 40 minutes for a bottle of water at night. When we finally went to complain, the water was handed to us reluctantly—as though they were doing us a favor! This level of indifference is inexcusable. Management: Adding insult to injury, as we waited for our cab—well within checkout time—the manager kept pestering us, asking when we were leaving. It felt intrusive and unprofessional, leaving us with a bitter aftertaste of an already terrible stay. This resort perfectly encapsulates everything wrong with hospitality in the region right now. We seem to have normalized substandard amenities and service while being overly polite in return. It’s high time such establishments were held accountable. I would not recommend Ibiza The Fern Resort & Spa to anyone seeking a quality experience. Save your time, money, and sanity—look elsewhere.

The overall stay was a little bit OK. But to mention the staycation was not at all satisfactory. The property did not have WiFi and even in the room the WiFi was weak and was very difficult to connect. Also, the speed was very slow not expected by such a premium property. We had taken the staycation package which had breakfast, lunch, dinner and a welcome drink included. We did not get any welcome drink at all. The food quality was good but the menu was same mostly both the days, a few items changed here and there. Same also for lunch and dinner. Everything was chargeable if you order from Room Dine In service numbers. They charged us for water even. Two bottles of water (20 INR) each costed some 200+. Another factor, there were frequent power cuts and the air conditioning in the room always ran into error. Even informing the reception the problem was not solved at all. Also, from a pricing perspective the property charged a premium which was higher than 5 star properties. I had stayed in Hyatt in Delhi at the start of the month, but it was still less. In short, if you do not have any other option then you can go for this. Also, food is satisfactory so for a day outing this is ok. Please note that property charges a premium but do not provide services as a 3 star property also.

Trip at Ibiza was great. Mr Aftab at the dinning made us comfortable and his team made everything perfect for us. Aftab is a great asset to the fern resorts. The ambience was excellent and stay was good.........,..........................

HI i would love to share my feedback of my stay specially I am so much gratefull and happy with all of your staffs hospitaly and attentiveness towards guests and they are always ready to help us and serve us better .. Food- lunch and dinner both were great had so much options for both veg and non vegetarians we loved the dishes they tastes yuuumm activites- so much to do in this resort and the resort will never make you feel bore you will be missing some of the activities as so much cant be completed in 1 night stay room- we opted for the basic category of rooms which were situated in the nirvana building the rooms were quite shabby not maintained that the only minus point I have found out but the service over their were 10/10 whenever we had to come to the main buinding every time the golfcart would carry us … never we had to walk

This was our third visit to Ibiza, and I can honestly say that this place has degraded a bit over the years.. We did not get any internet connection in the winter green room.. The room was not up to par, the balcony was dirty. The only thing I absolutely love about the place is the complementary breakfast they serve, but even then this time we felt it was a bit off.