Sairee Hut Resort Koh Tao

Super nice place! we booked 2 rooms, they gave us 2 next to each other. Very helpful personnel, good breakfast on the beach, the beach bar with good prices, comfy pool. There were issues with water pressure in a shower, but all the rest is just great!

This place on arrival was quite messy with old furniture items in the walkways to the rooms in sections Hot water was hit a miss and outdoor shower was out of order in general items not maintained well I was allocated a room on the third floor however requested a room downstairs and after quite a bit of time it was allocated - the next day I found out they had a lift, so could not understand why on checking in I wasn't told about it, even when stating my reason for changing room was I didn't want to walk up 3 flights of stairs no mention of lift - this would have saved the drama I was not impressed at the beginning and the girl at reception was lovely however stated that she couldn't do much as I was uncertain the hotel was clean given the state of the hotel in parts I saw - the lovely girl call the Manager and was told if I wanted a refund to contact Agoda even though my booking was not with them however - the Manager who was on the phone, refused to speak with me a paying customer - any person who runs a hotel in that position should speak with a customer - this quickly told me why the hotel was poorly run with a Manager who couldn't even try and resolve certain issues I had - I wasn't after a refund, infact I asked to pay for an upgrade but there wasn't one available - that was ok but it's not ok for a Manager to treat a customer like she did - very poor example for her staff The breakfast was nice and if it wasn't for the staff being so nice, it made things nice and hotel was ok

We did not get the room that we supposed to get. We booked the queen bed room but they gave us dobled bed room and put them together without topper

Really big room , close to the beach , very nice staff , will book again .

I stayed at Sairee Hut many years ago and the resort has definitely upgraded. We booked the triple room - it’s nothing fancy but had everything we needed. We booked an additional night and the only room available was a sea view deluxe - it’s in a newer building and it was definitely an upgrade. Huge bed, bathrobes etc. Sairee Hut is in the perfect location, easy to walk everywhere in Sairee. Breakfast is a buffet and has a good mix of western and Asian options. The front desk staff, and indeed all the staff, are polite and helpful and very welcoming! They organised boat trips and taxis for us - they were really great. Would definitely stay again!

We loved the diversity of the room choices yet everyone got to use the amenities, the pool and location on the beach, the pool bar was amazing and some of the villas are brand new! Checking in was a long process but it was busy, the staff are great! They even let us stay a bit longer to enjoy the pool while we waited for our ferry.

Excellent service, breakfast was amazing with lots of varieties. Staff were very accommodating and very pleasant

It’s great place if you solo or friends or couple tor all! Quite room, clean, breakfast fine :)

Hotel was nice but it was way too loud at night due to the parties nearby. Therefore the low punctuation in location