Koh Tao Cabana

As an experienced traveler who has stayed in numerous hotels and resorts worldwide, this is my first time writing a review. My husband and I chose Cabana Hotel to celebrate our honeymoon, but we left extremely disappointed due to several issues: • Upon arrival, after a long journey involving flights and a ferry, we discovered there was no hot water in the shower. This problem persisted throughout our stay. • We paid extra for a room with a bathtub, but the hot water supply was insufficient, rendering it unusable. Multiple repair attempts were unsuccessful. • The air conditioning was not adjustable, leading to discomfort. • Frequent power outages disrupted our stay. • The Wi-Fi was weak and often non-functional. • Breakfast options were very limited, and the coffee was the worst we’ve had in Thailand. • Snorkeling equipment provided was defective. • The receptionist was unresponsive to our complaints, and the hotel failed to take responsibility for these issues. In summary, the high price we paid did not match the subpar experience. The hotel felt like a 3-star establishment with outdated infrastructure. Regrettably, we had to switch to another hotel during our honeymoon and cannot recommend Cabana Hotel; in fact, we advise others to avoid it.

Great stay, close to nature. Fantastic wooden and bamboo finishes. Helpful staff. Please tip the porters when used.

Very nice resort and quite good services but the food need to be improved.

Very nice hotel at the beach. Good food. Staff very nice. Very good breakfast. Beach nice and you can walk to the little town.

Title: Beautiful Location with Some Service Issues Review: Our stay featured a beautiful location with stunning views, complemented by delicious food at the restaurant. However, service shortcomings were noticeable. Despite the helpful mosquito spray in the room, we faced inconveniences like a lack of beach towels and no assistance offered to remedy this. Additionally, a non-functional torch in our room posed a safety risk, highlighted by my daughter slipping on the villa steps due to inadequate lighting. While the setting and cuisine impress, attention to service details and guest safety needs improvement.

The location is nice and quiet, walking distance to other restaurants through the beach. The beach is very nice, clean and good for kids especially when the tide is low. Our Cabana was spacious, beautiful, although a bit dark. The water pressure was low and we didn’t have hot water. We asked them to fix it but it didn’t happen on time before our check-out. We stayed for two nights. The pool has a waterfall, and it looks a little run down. Nice view to the sea from the pool, though. The breakfast (included) was ok. Fruits, bread, but not many options for vegetarian/vegans in the menu. Dinners were good. Overall, a beautiful hotel, kind staff, great location, maintenance response could be better.