Pranee Amata

disappointing! We stayed at the Pranee Amata and were extremely disappointed. Despite the convenient location, the numerous drawbacks outweigh the few advantages. Negative points: Dishonesty: The hotel owners charged us a higher fee for laundry services than originally stated. Poor customer service: The service was unacceptable, unpleasant and unhelpful. Pool closed early: The pool closed at 7:00 PM without any prior notice, which prevented us from enjoying it in the evening. Cleanliness: The level of cleanliness in the hotel was poor. Positive points: Convenient location. In conclusion, we do not recommend the Pranee Amata and regret wasting our time and money at this place

What makes this hotel stand out is the staff! After staying at many hotels in Thailand, this one stands out for an accommodating , friendly & memorable experience. I had stayed in a few around Sairee, this was in a perfect place where it was quiet but still a short 2 minute walk from the main area. Just a tip, if you are using taxis in Koh Tao, book with reception here - they offer the best price (by 100s of baht) with a wonderful driver.

Recently Stayed here at Pranee Amata Hotel for almost 1 week whilst travelling round Thailand , read mixed reviews online but decided to book, through “***********” app as looked alright in the pictures. I arrived at the hotel and checked in at reception, staff seemed very pleasant but hotel was very quiet, was shown to my room 415, which was not in the main hotel block, but a short walk from the hotel in a separate block overlooking the hotel. The entrance to the block was dirty, messy and was guarded by two dogs who were not always friendly, especially of an evening. Room was very basic, TV didn’t have a signal and shower was cold most days but the room did come with Air Con and private balcony. Second day here I walked to the pool to find it shut, all doors leading to the pool were padlocked, so I went to reception and asked if the pool would be open for the upcoming days of my stay, but was told it would remain shut until the hotel had more guests, to warrant opening it. Breakfast was included with my stay, but unfortunately most mornings I could not find anyone or any food available in the hotel. The cafe advertised by reception was always shut. I did ask at reception, to be told that they did not have enough staff to open it and the hotel only had a 14% occupancy, so would remain closed. Hotel staff did manage to clean my room and leave me fresh towels and bedding, so at least this was something. But quite honestly, this hotel seems to be suffering after the covid pandemic, with staff shortages and the owners trying to cut costs where they are able to. I eventually cut my trip short on Koh Tao and checked out early. This hotel is not as described in my opinion, but if your looking for a budget stay, then this would be ideal. Ended up moving across the road to “Sairee Hut” and this was a much better standard with breakfast and a pool that was always open lol