Melati Beach Resort & Spa

Great hotel, big and clean rooms The service is wonderful, breakfast is very tasty Good location, quiet area, 15 min from chaweng

The hotel was amazing the staff friendly and always willing to help

Drop your expectations to the floor; and you might just enjoy it. Ferry pickup (driver not found) Our power was taken out by a storm, which was very quickly resolved, and the staff were lovely about it. The room aircon broke so we switched rooms, they offered us 2x 30m massages in the Melati spa which was beautiful, and added buffet breakfasts to the bookings of our friends which was nice. The aircon in the 2nd room didn’t work either, it blew air but the temp didn’t drop The pool was green and unclean, asked for it to be cleaned and they just turned on the inbuilt filter / jets - didn’t get the dirt out of the pool. Finally our bath water was brown, residual issue from the storm 3 nights earlier, but nobody thought to ensure the water pipes were clean? No wonder we didn’t feel clean after our showers! We didn’t end up using the bath, although they had repairmen come at 10:30pm to sort it out for us, and they did get the water running clear. The staff were all wonderful, I can’t stress that enough, they were absolutely lovely. The issues we had were with the facilities / storm, and our pool not being clean. The resort is ageing, so the staff are frantically running around to repair it. We booked through trip, this is the only way we could get a partial (20%) refund on our booking. The buffet breakfast is great, as is the swim up bar. So it’s a roulette resort, you may have no issues and you may have many.

Booked this for our honeymoon. Near to the airport and far from very other place. The service is overrated for a resort with the present rating. Room has faulty sockets, close to nothing for cable TV. The only thing that was plentiful was the mosquitoes! Breakfast is not bad though.

設施：都是獨棟別墅，有點年代但維保還行，私家泳池需要不時的撈落葉 衞生：不錯，沒有螞蟻昆蟲之類的 環境：私家海灘，有點小魚沒有浮潛的興趣，酒店內部植被很好 服務：5星級服務，熱情專業，英語挺好 其他：酒店的餐飲味道不錯值得一試，好位置需要預訂，spa也可以，旁邊有TT海灘

入住的時候前台的女生很漫不經心，主打個提心所欲。退房的時候等了好一會，能感覺到先幫後面的外國人辦的，也不知道人家是不是vip。海邊的餐廳晚上坐滿，好奇怪，可能是因為這酒店太偏了。海水不錯，但是有石頭，所以不適合游泳。整體環境比較熱帶風。洗手間的馬桶響了一晚上，估計是因為老化嚴重