Banyan Tree Samui

I booked via trip.com to enjoy the easy management of bookings and discounts. The hotel contacted me soon after confirmation of booking via email and whatsapp. Scenery was needless to say - beautiful and serene. Service was 100/100. Truly enjoyed every moment and were well taken care of from check in, to villa, to joining spa/ all activities until the moment of checking out. Special thanks to the recreation staff Jate, who took us for a walk around the hotel, sailed us out to the ocean and took lots of nice photos! Very kind hearted and humorous! Shout out to our villa host, Abby, who curated a memorable stay for us, giving my fiance a special birthday surprise, and always taking care of us for our itinerary and booking transportation/ restaurants! Thanks to the in-villa dining staff, Bungie, for hosting us a memorable private dining experience at the infinity point. Spa was good as always, with nice villa for each couple and outstanding service and massage skills, as well as well-being rituals. 10/10 recommend and would definitely come back!

Amazing staff and activities , good views and restaurants highly recommended

Nothing bad to say about this beautiful resort on Ko Samui. - Very friendly staff - Beautiful rooms with amazing views - impecable gardens, pool and beach.

It’s been a magical 3 days. Price point was the only downside but we thought it was worth it for once in a lifetime experience!

The view is beautiful, but the food and service are poor. The breakfast is subpar, and the Sands restaurant is empty and unsatisfactory. This is not a five-star hotel, and I am very disappointed.

Amazing hospitality especially by the villa concierge Chan. The Banyan Tree team also provided many unique touchpoints that distinguish them from other hotels. For example, at check in, we were given a lotus flower and learnt how to fold the lotus petals. When we reached the villa, we were guided by Chan to release the lotus flower in the pool, symbolizing releasing bad karma and inviting positivity into our lives. Throughout the stay, there were various essential oils and pillow styles available to choose from. Guest services were also happy to comply with requests for ice, and any other additional requests we had, such as turn down services conducted at a later or earlier time, according to our itinerary. At checkout, we were also presented with a farewell drink, and a small token to remember our stay at the Banyan Tree Samui. In totality, this stay exceeded all our expectations and we look forward to returning in future.