Gæstebruger
26. juni 2023
Terrible place to stay in Koh Samui. The manager was rude and obnoxious, unprofessional. I had lived there for 3 months and it was like living in hell. A month after staying there I invited one of my friends to stay with me. The manager forced us to pay extra for him and we complied even though I was already paying for a two-person bedroom. No hotel in Thailand will ask you to pay extra for a second person. The manager told us that he registered my friend but later on we found out through the tourist police that he lied to us. He had caused me so many unnecessary problems, one of them being us parking the bike on the side of the pathway when the parking was full, he then cussed at us and yelled at us. He threatened to kick my friend out. The next day he kicked him out even after we had paid extra for his stay. We then talked to the tourist police and they explained to us that this isn't allowed and my friend can safely go back to Amy Village and continue his stay. After the manager found out we weren't planning on leaving he then proceeded to shut off the electricity in the room and then cut the air conditioning cable. He then called the local police on us which ended up with them being on our side. The day my friend's stay was over, the manager and his wife decided to let themselves into my room when I was sleeping for pest control. I was given no reminder in advance, and this wasn't the first time they had let themselves in without asking first. Just because the manager has a key to all the rooms doesn't mean they should use them unless there is an emergency. As a woman, this was shocking to see, especially because one of the first things that the manager told me when I was moving in was that this area was safe. Doesn't seem safe to me. On top of this, the wifi didn't work for my house for 2 weeks. They call themselves a digital nomad club but don't have proper wifi? Nothing in the room worked properly, the main entrance door knob was broken, the balcony doors barely slid open, the windows didn't close properly, and the aircon kept on leaking. This is only some of the issues with the room. For what I paid for I could have gotten a much better room with professional workers who won't give you dirty and rude looks when they see you. Overall, this is the WORST hotel I have stayed in.
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