Centara Reserve Samui

Centara Reserve Samui anmeldelser

Centara Reserve Samui

38/2 Moo 3, Borpud, Bo Put, Surat Thani Province, 84320, ThailandVis hoteloplysninger
Centara Reserve Samui
Centara Reserve SamuiCentara Reserve SamuiCentara Reserve Samui
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.4/10
Vidunderligt
344 anmeldelse
Bekræftede anmeldelser
Placering9.5
Faciliteter9.4
Service9.5
Renlighed9.3
Filtrer efter:
Sortér efter:
Alle anmeldelser(344)
Positive anmeldelser(336)
Anmeldelser med billeder/video(217)
Fantastisk strand(78)
Lækker morgenmad(78)
Fantastisk swimmingpool(47)
Tæt på stranden(23)
Lille værelse(12)
Luksuriøst(5)
Perfekt til bryllupsrejser(4)
Ren pool(4)
Negative anmeldelser(8)
Ole Tjørnehøj
Deluxe-værelse med pooladgang
Overnattede i nov. 2023
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 9. dec. 2023
God placering, lækker pool og morgenmad. Priserne er lidt høje på hotel, men det er lækkert det man får. Vi havde rum med privat pool, men endte med at bruge fælles pool, da der var meget skygge ved privat pool.
Svar fra overnatningssted: Dear Mr. Ole TjørnehøjThank you very much for taking time to share your feedback on Ctrip with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Aleksei
Reservér Ocean King Size Seng Værelse
Overnattede i feb. 2025
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 23. mar. 2025
We had the most wonderful experience staying at this hotel at the start of our honeymoon. From the moment we arrived, we were greeted with warmth and hospitality. The hotel itself was stunning, with elegant decor and a cozy, romantic atmosphere that was perfect for our honeymoon. The room was spacious, clean, and had a breathtaking view that made every morning feel magical. We especially enjoyed the delicious meals at the hotel restaurant and the exceptional service. Every detail was taken care of, and we felt completely relaxed and pampered throughout our stay. We highly recommend this hotel to anyone looking for a memorable and romantic getaway! 💝
Oversæt
6/8
Svar fra overnatningssted: Dear Aleksei On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we look forward to welcoming you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
kk85
Reserve Pool Suite
Overnattede i dec. 2024
Par
18 anmeldelse
10.0/10
Enestående
Slået op den 22. jan. 2025
Everything about this hotel is fabulous. Firstly the staff. All staff members are welcoming and friendly, but I want to express my appreciation to Paul and Gift. Paul is an amazing Muay Thai coach and helped as a lot and Gift is just amazing. Hotel Manager is awesome too. The room- Nice and big with a fantastic view of the ocean, really nice welcome birthday gifts of cake and wine and they were really yummy. The breakfast- really delicious made to order from a menu and also a buffet spread. Although the made to order is yummy it would be nice if they had daily specials as the menu doesn’t change. The pool and beach are amazing. I enjoyed it , especially the swim up bar. Location- love it. Really central but away from the noise. Everyone must stay here.
Oversæt
6/13
Svar fra overnatningssted: Dear kk85On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we look forward to welcoming you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Gæstebruger
Deluxe-værelse med pooladgang
Overnattede i mar. 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 9. apr. 2025
Beautiful sea, very clean. Has waves but very joyful.
Oversæt
Svar fra overnatningssted: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Anonym bruger
Deluxe-2-personersværelse med havudsigt
Overnattede i nov. 2024
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 21. dec. 2024
Peaceful and clean place. All the employee was very kind and remember us. This is seems very fit to the people who want to take a rest for days or week. mild wind, soft sea wave brought comfortable memories.
Oversæt
Svar fra overnatningssted: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Explore With Me!!
Deluxe Garden-2-personersværelse
Overnattede i okt. 2024
Par
9 anmeldelse
10.0/10
Enestående
Slået op den 2. dec. 2024
The best Hotel we stayed in, just wish it was for longer. Everything was spot on from the moment we arrived. Friendly staff and always smiling. Breakfast was great and fresh. Thank you for a memorable stay!!
Oversæt
Svar fra overnatningssted: Dear AssimThank you very much for taking time to share your feedback with a high rating.We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Tohir
Deluxe-2-personersværelse med havudsigt
Overnattede i nov. 2024
Rejs med venner
20 anmeldelse
8.5/10
Meget god
Slået op den 22. dec. 2024
I had a nice stay. Breakfast was great too. A lot of restaurant nearby
Oversæt
Svar fra overnatningssted: Dear Tohir Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Trissha
Reserve Pool Suite
Overnattede i jul. 2024
Familie
2 anmeldelse
8.5/10
Meget god
Slået op den 1. sep. 2024
Beautiful hotel with lots of amenities. Beach with white sands and clear water. Perfect for families. Love their surprise of the day. Breakfast is average. It's in the heart of Samui. I booked a pool villa. Cleaninest is poor. The pool was dirty and smelly. I paid for the villa to use the pool for three nights, but I ended up not using it at all. It was our wedding anniversary but didn't go well i as wanted. Survived mosquito bites. A snake slithered at my door, just outside the villa. So please be aware. Though i like the hotel, I'm not sure if I'll ever go back again after experiencing all those unpleasant things. Snake was the last thing I expected to see in a star hotel.
Oversæt
Svar fra overnatningssted: Dear Trissha I recognize your time is valuable and appreciate the feedback you have provided. We truly appreciate the time to share your thoughts regarding your experiences during your recent stay at Centara Reserve Samui. We are grateful you bringing it to our attention regards your experienced and especially the cleanliness of the pool, mosquitos and a snake, these are such a constructive feedback. I sincerely apologize for failing to meet your expectations and this was not the experience that we want our guest to encounter during the stay. I have shared your message appropriately within our management team so that we can improve our services to meet and exceed expectations. This is a teachable moment for us, we have discussed our service standards and reviewed improvement opportunities in the service we provide. Rest assured that this is not the standard of service quality that we want our guests to experience, and we will ensure the improvement is made forthwith in order to maintain our service standard with consistently services provide to our value guest. Once again, we appreciate you taking the time to share your feedback. We are looking forward to an opportunity to welcome you back to our hotel in the near future, please let us know for any further assistance you may require. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Gæstebruger
Deluxe Garden King / Twin
Overnattede i jun. 2024
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 9. aug. 2024
Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!
Oversæt
6/7
Svar fra overnatningssted: Dear Valued Guest On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Kaz01
Luksus Ocean Kingsize-seng værelse
Overnattede i maj 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 6. jul. 2024
Beautiful hotel located at the best part of the beach in all of Samui, heaps of water sports to choose from for both kids and adults, great spa and massage, very nice food, unlimited mini bar, and most of all fantastic service. Great staff and in particular Manager Li who really helped to look after us. Would come back again if visiting Koh Samui no doubt.
Oversæt
Svar fra overnatningssted: Dear Kaz01Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Adventures of a STRAWBERRY
Deluxe Garden-2-personersværelse
Overnattede i mar. 2024
Solorejsende
35 anmeldelse
10.0/10
Enestående
Slået op den 2. maj 2024
The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!
Oversæt
6/19
Svar fra overnatningssted: Dear Adventures of a STRAWBERRYOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences and nice photo with us during your recent stay at Centara Reserve Samui.I really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Quest88
Deluxe-2-personersværelse med havudsigt
Overnattede i nov. 2024
Par
11 anmeldelse
9.0/10
Fantastisk
Slået op den 27. dec. 2024
What you’re paying for is the combination of location in Chaweng (next to one of the best beaches, and near to some shops), nice looking resort/grounds that does feel isolated from the busy street right next to it, and reactive service (thru app). Rooms were nicely appointed with view, but felt a bit skin deep (materials chosen, minor dust, stained utensils) - one example is where they give fruit/macaroons in room as welcome, but failed to cover properly against ants so it was inedible. Some of this is rectifiable by the fast service. I liked the segregation of beach club, family pool and adult pool (opposite end of resort), so you can find quiet spots. Food was decent at all restaurants.
Oversæt
Svar fra overnatningssted: Dear Quest88On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your stay recently at Centara Reserve Samui.We really appreciated your wonderful comment regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly from our valued guests. At the same time, we appreciated you sharing constructive feedback regarding the dust, stain utensil and fruit/macaroons must be covered. Rest assures your comment will be shared to all management team to come up with an improvement in the future. May I take this opportunity to thank you again for staying with us I look forward to hearing from you. Sincerely yours Thitichayakorn BualardQuality and Hygiene Manager
Stan
Reservér Havudsigt Tvillingeværelse
Overnattede i maj 2024
Rejs med venner
7 anmeldelse
10.0/10
Enestående
Slået op den 30. jun. 2024
This was such a nice hotel with a very well trained staff that give incredible service! The manager, Neil, made my stay even more enjoyable by adding some surprises in the room on my birthday. The breakfast was plentiful and tasty and the weekend brunch at Salt Society, one of the hotel restaurants, was amazing! I will definitely stay here again!
Oversæt
Svar fra overnatningssted: Dear StanOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Anonym bruger
Luksus Ocean Kingsize-seng værelse
Overnattede i maj 2024
Par
72 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. aug. 2024
Aesthetic rooms and lovely chill spaces. Tried the spa too, clean and good.
Oversæt
Svar fra overnatningssted: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are happy to hear that you and your family had a pleasant stay with us. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Plus V
Deluxe Garden-værelse med kingsize-seng
Overnattede i apr. 2024
Familie
7 anmeldelse
8.5/10
Meget god
Slået op den 7. jun. 2024
Everything is great. Recommended hotel. Except the bedsheet got a stain,
Oversæt
Svar fra overnatningssted: Dear Plus VThank you very much for taking time to share your feedback. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.We understand from your feedback that you may have some concerns with regards to the bedsheet got a stain. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager