La Perle Resort Koh Samui

The room itself is okay, nothing special but also not bad either. It’s clean in the majority and the bed is really big and comfy. The sofa is stained, could be suncream, could be something else… it doesn’t seem as though the room has been up kept and huge scuff marks on the walls all around the room, the Wi-Fi is absolutely awful even if you’re sat next to the lobby/reception. Our private pool isn’t clean, the main pool has quite a lot of sand in it but is relatively clean other than that. All the staff are very helpful and seem helpful in all situations they can possibly help with, location is nice if you don’t intend on being in walking distance of many restaurants. Was quite an expensive stay but that’s based on the fact it was New Year so, can’t really factor that in and say it wasn’t worth the price. The restaurant food is good enough, but weirdly closes at 4pm, so would recommend walking for 10-15 minutes to a place just round the corner called Lou Lou’s.

The location is undoubtedly very nice and the interior of the villas is beautiful. Each villa has a private pool at least according to the pictures on the website, however, we were very disappointed to learn that two villas had to share a pool only separated by a thin fence which does not extend down to the pool's ground and thus can easily be underswum. On our arrival the pool was dirty and of muddy colour, so we complained with the manager that we were disappointed with the villa and that the website pictures would not reflect reality. We asked him to send somebidy to look after the pool. His answer was surprisingly rude, he showed us clearly that he didn't want to be bothered by his guests and said that he had checked the pool before our arrival and that it had been perfectly clean then, thus suggesting that we had spoiled it ourselves. During the whole 3 day stay the matter was not addressed anymore, although in lesson 1 of the hospitality course for beginners it would have been his principal duty to offer us another villa or give us a discount if the pool cannot be cleaned ir at least apologise, but nothing happened. The rest of the staff by the way is equally unfriendly, they expect that you kneel down before them until they open an umbrella for you. As a summary if you ask me whether you should go to this beach for your stay on Koh Samui I'd say, yes, definitely! But you better disregard la Perle and choose a property nearby if you want ti feel welcome and at home.

We had a lovely stay here, staff were very pleasant. The room was nice but the bathroom did not match quality you would expect when it is titled luxurious. Drains smelt and shower not the best. We also did not get our pool cleaned until the morning of check out which was disappointing as we had paid extra for the room with a sea view pool. It was a lovely stay but I am unsure if we would choose to stay again.

We stayed here for a few days - taking on of the beachside rooms which was stunning with a fab view over the beach to the sea. Good amenities- very clean. All the staff were excellent and extremely helpful especially Tang who arranged some special birthday celebrations and could not have done more to help. And Phew who served us from the bar - always ready to bring another Singha or whip up a great cocktail! Food is just breakfast and lunch (no dinner) but there are good eateries nearby either along the beach or within a short walk back up to the main road (we liked Nam which is just before the main road). Beach is gorgeous and good swimming. Beautiful views. Bring the repellent !! We would definitely go back !!

Booking booked two rooms for a family for two weeks. I ended up being robbed - they stole 200 dollars. And the owner, instead of apologizing, was just lying. I have never faced such a situation in my life. It began with the fact that one of my relatives could not join and I asked if one of the rooms (with two numbers could be replaced with a single one) they told me no, although there were such numbers. And I didn’t say a word, because it’s true, a relative fell ill in two weeks. It's disloyal, but there are no questions. But that's when they stole $200 from my room. The owner not only did not apologize, he said that I DID NOT PAY FOR THE ROOM (I paid 100% in advance, and when the terminal did not work for them, I paid in cash to the manager for the services) and again did not say a word. The owner of the hotel, the Frenchman, not only does not know what service is. They steal there, and he himself lies publicly.

Serious plumbing issues: low water pressure, no water for a day, clogged drains. There is no restaurant though they say there is. Wifi is very unreliable and didn’t work at all for some days. In a very poor condition overall which makes it very uncomfortable. It is on a very nice beach though. Only problem is that the place on both sides of a little road so when a truck comes it feels like it’s going through your room.