Koh Ngai Resort

Beautiful small resort on the east side of Koh Ngai island. The beach and grounds are gorgeous, hotel is located near the ferry/longtail boat dock. The accommodation is more basic, but the rooms have AC, Wi-Fi and there is a pool and nice restaurant with bar, plus the views are to die for. We had dinner twice at the restaurant and every meal was delicious.

We stayed at Ko Ngai Resort for 3 days, and it was the highlight of our trip. The location is absolutely stunning, right on the beach with crystal clear water. As a family, we really appreciated the calm atmosphere and the friendly staff who made us feel at home immediately. The rooms were comfortable, and waking up to the sea view was magical. If you are looking for a relaxing getaway with beautiful nature and great service, this is the place. We left feeling very happy and relaxed. Highly recommended!

We booked an apartment here while we stayed the island nearby, Koh Lipe. After one hour, we noticed that the weather would be in bad conditions for diving. That was our main reason to go to Koh Ngai (and Lipe). So we tried to cancel it via Agoda and got a reply within one minute that it was denied. After that I found an e-mailadres and explained what happened, but I didn’t got an answer. Since it’s high season and it’s very hard to find an accommodation, it wouldn’t be a problem to rent it to someone else. So we paid the full price and didn’t go there. Bad service, not reasonable 😞. So a bad review from us!

The staff are lovely as very helpful. The massage on the beach excellent but not for anyone that can’t cope with some discomfort. The beach location is great but unkempt like the resort. We up graded to a beach view bungalow but the condition was very poor. Really basic with shabby decor. I know rustic look is good but it was very poorly maintained and scruffy.

This isn't a 'tired' resort - it was built as very basic accommodations in a beautiful setting. This review is about the base level accommodations, so I expect it would be different if you paid more. In our room, we were above the staff quarters, the bathroom shower was a wet room setup with instant hot water only for shower (several others either had no or scalding hot water), our sink drained directly into the concrete pad below and when you opened the cabinet it was funky smelling, the room lock was a bathroom privacy lock and a small sliding lock, our ceiling leaked in a rainstorm, and the maintenance was done without any skill (smeared caulk, paint everywhere, patching with concrete and shells or whatever was around). The resort itself is set in paradise - the beach is quiet and walkable in sandals. The neighbouring resort is a tough walk and was still closed so the only food/drink was at the resort, but it was good and reasonably priced (e.g. main courses 150-200 baht). Two heavy plastic kayaks free for guest use. On-site Thai massage (1hr 350 baht) in a palapa by the beach. If you just want the resort and don't care about the room, you'll be pretty happy. 

Beautiful location however the resort is below the standards. If this was for summer camp students that would be ok but not for adult travelers. The breakfast was poor and all facilities were very basic. If coming back to Ko Ngai I would pick a different resort.