SonicaSB
30. juni 2024
Excellent location, great food, best of facilities and most courteous staff. We had a great time. We went for super deluxe lake view room, and it was absolutely fantastic, with the balcony overlooking the lawn and lake, offering most scenic and picturesque view. Recreation options are reasonably good. Air hockey, pool are paid services while others can be enjoyed free of cost. Nice massage and spa facilities, appreciate Rakhi for the excellent pain relief Ayurvedic massage. The best part is the boating zones right at the hotel gate, just walk over and book for boating at the Kodai lake, yet another beautiful experience. The marketplace is at walking distance from the hotel, and there are a few ******* shops as well. The only issue was the noise interference from adjacent room as there is a door connecting most of the rooms. We couldn't have a restful sleep due to the TV volume from the room next door once the other room had guests coming in. This was disappointing. However, when brought to the attention of the Front desk, they were helpful, and we were offered a change of room to one of the 2-3 rooms in that category, which don't have a connecting door. They also helped shift the room the very next morning. Breakfast and dinner buffet spread was good and restaurant staff were very polite, helpful and courteous, with quite prompt services. However, Travel Desk wasn't quite well informed per our experience, better do to your own research, which we did and that helped us . All in all, it is on the expensive side but worth the spend. Thank you team The Carlton
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