High level of service experienced at the hotel. The rooms were large and comfortable. I would suggest asking for a front corner room to get more views across the waters. The swimming pool is ideal for actually swimming with an infinity end where you can watch all manor of ship and boat go by and dolphins most ,mornings around 10am. Great service received from Chef Anoop and Jomon, waiter. We also had an informative conversation with Jasmine, reception and Jenifer the Taj rep for Cochin. The gentleman with the catapult keeping the hungry birds away from us was obviously good with visitors and the kids. He ran after me to the lift when I forgot my shirt on the back of a chair. My only feedback for the hotel would be to improve the heating system for the buffet. I found several dishes not as heated as I would want or expect. Also, the cabinet for heated plates was either not working or not turned on early enough. Food was excellent. Finally ensure people at3 told what is complimentary in the room and what is not. We were told everything outside the fridge was complementary but I got a significant bill for some crisps and nuts which annoyed me after I spotted it on the other side of my bill. Overall an excellent 3 nights.
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