The Crown Palais New Hankyu Kochi

When we first arrived the front desk told us that we reserved a smoking room. In the trip.com booking it does not say so though. The front desk said all similar rooms for non-smoking were booked out. We went up to the room but it smelled so bad that we asked agin for a different room showing them the booking. According to the hotel the booking was not directly forward to them by trip.com but by a different service therefore it varied from our actual booking. They were nice enough to give us a different room which was non-smoking. Unfortunately the room still smelled strange - at least no smoke smell. Additionally there was almost no hot water coming out from the tap. In the photo the hot water was fully turned on. Another issue was the parking. The one night stay fee was 1000 Yen (not for 24h). We checked out at 11 a.m. but decided to eat lunch in town and leave the car at the hotel parking. We took out the car at 2 pm and had to pay an additional fee of 1200 yen.

호텔 주차비는 4월부터 1,500엔 입니다, 지어진지 오래된 건물이라 화장실에서 냄새도 났지만 한국어 하시는 직원분 계십니다

素泊まりでしたが、お部屋は十分な広さで気持ちよく泊まれました。連泊しましたが、近くにお店もあり、高知らしい食事を楽しむことができました。 駐車場係の方が気さくに声をかけてくださり、ちょっと嬉しく感じました。