Ibis Koblenz City

房間比較合適，比較乾淨，環境不算太吵，要求前台從一樓換到三樓。設施較簡單，沒有抽屜紙，特別是沒有開水壺甚感不便。價格稍貴

水平和價格不是很匹配

I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.

I've stayed in a lot of Ibis hotels, and this was (in my personal experience) one of the more basic set ups. There's a bed & bath and not much else, which is okay. The staff was helpful and friendly, and I won't lower a rating because of how it compares to other hotels. I'm dinging a star because the bed was so hard and uncomfortable, I should have brought a sleeping bag. The pillows were used and deflated, so not even my head got any support. There were no hand towels. I woke up and my body hurt.

Hotel in a good location, in a short walk you are already in the center. The rooms are basic, but very clean and quiet. The only problem is that we came from the Netherlands with an electric car and had a hard time finding a parking space for charging and the hotel does not offer this service. We asked for information, but they couldn't tell us anything.

We sent four nights at this ageing IBIS Hotel near the station when walking part of the Rheinsteig. The hotel has all the basics, and the rooms are larger than is typical for the chain, but it all seems a bit soulless. That said, for its location, I'd stay again.