Hotel Okura Kobe anmeldelser

It was great location and facilities as well as the staffs are amazing! The hotel location is perfect, I will go back again in future. Except that the room we were staying on a second booking it's 19th floor opposite elevator area and at night had some noises, loud bang, continuously and the staff informed us that it was a sound from heater system on the upper floor. The noise was loud enough to woke us up from a deep sleep. Staff on the night shift solved the issue by giving us new room just to sleep, few doors away. It was quite enough for us to fall asleep and walked back to our original room to shower and check out. and then in the morning we checked out, the staff was just making a straight face saying sorry about that. I do understand that the morning staff can't do anything else excavations saying sorry but that wasn't a Japanese service mind action I used to experience. Thank you to clerk. Watanabe for assisting me through the double booking and giving us a request we asked on the first day. Kobe port view was amazing, we loved it so much.

A perfect site to eat, drink, play golf and shop in Kobe. It’s close to everything and the views of the Kobe Port are just magnificent. Most important, the hotel is well managed, the rooms are spacious and the breakfast is so richly prepared that you wouldn’t be bored even staying there for one week! Will go back.

It was a hotel with a beautiful night view. What was most satisfying was the attitude of the staff, who always responded with a smile and took good care of detailed requirements. It was the best experience without disqualification reasons.

The view is beautiful especially the sun rise reminds us that the mercy of the living God never cease. Amen🙏

It was an amazing trip with good experience. The location was great

This is our 2nd time to stay in okura and as expected i love this place and the staff is amazing. We definitely stay here again

I like the service here , all staff very kind and welcome for service . Recommended to come here stay

Very professional and helpful. Clean and good food. Fantastic view.

Great that the hotel has shuttle bus service from Sannoymiya station, and the service is fantastic. It was hassle free and easy to get to the hotel. Other services were great as well, however, the laundry service was less than great. There are not enough washing machines for the size of the hotel, and many guests are always queuing for the washing machine. Also, the bell captain is inconsistent with the way of managing the laundry queue. Sometimes, there is a waiting list for guests to register on, while other times, there is a need to wait in person for the key to be available.

Hotel located at convenience place near Railway station. Variety of food in breakfast buffet are great.

There was a small dry blood stain and a hair on the pillow when we first went into our room. The hotel is dated but the service was great. Breakfast was good also.

Fantastic view of the harbor from the hotel room, which is located next to a water front park. The hotel is a bit classic but clean and reasonably comfortable. It was a pleasant stay for my family on our one day visit to Kobe.

Excellent location near the bay area, warm and helpful services, good facilities with well maintenance.

Hotel Okura is very prestigious place with Japanese emperor frequently visited. One of the big conglomerates Pre world war 2. 1 year ago, Japanese emperor had visited Okura Kobe. However, it has been subpar to say the least and overpriced. Cleanliness (Stains in a lot of spots) As you can see from the photo. There were stains at bathtub. When I asked the front, they said it is inevitable due to how long it has been used. Even the washroom inside Okura had stains and dust, which is very concerning considering it’s price point Location (Good for sea views but bad for tourism, walking and traveling) The location for sea view is amazing and it’s near haborland and BeKobe. However, Meriken-Oriental park also offer the same sea view + direct port for ferry with same price point and better cleanliness. The big problem with its location is it is far from everywhere else. Some tourist spots such as Kitano Ijinkan, sanomiya city center, waterfalls and herb garden. The JR is at Shin-Kobe which is around 15min taxi. Walking is pain the ass, as front entrance is only for cars, in order to walk, you need to go through one of the three sub-entrances, which requires you taking elevator or walking stairs The location is not bad but there are hotels with better location such as ANA Crowne Plaza Kobe. Directly under the shinkansen, 5 min walk (one street) from kitano ijikan and one straight line to waterfall and herb garden. The service was also fantastic. Service (Amazing, but can’t really speak English) The only thing going for the hotel with this price point was its service. Everyone was really kind and helpful, very professional. I have seen several times staffs were struggling with English speakers but aside it’s amazing. Amenities. (It got the regular stuff but lacking minor stuff like weight scale, free newspaper etc which gets offered at same price point)