Arima Onsen Tocen Goshobo

This was our first experience, our first time at an onsen and ryokan. The hot springs were superb. The room was Japanese-style. Dinner and breakfast were also new to us.

I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers. The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history

The overall satisfaction with the accommodation, including the experience at the hot spring, was very high. However, I was very disappointed that I could not have Kaiseki dinner due to lack of seats.